- Volvo Group (Goodlettsville, TN)
- Customer Support Manager Location: Goodlettsville, TN, US, 37072 Position Type: Professional Transport is at the core of modern society. Imagine using your ... and the sharpest collaborative teams, then we could be a perfect match. The Customer Support Manager provides advice and assistance to customers in order to… more
- Amazon (Nashville, TN)
- …is seeking an experienced Senior Program Manager to join the Consumer Customer Service Support (C2S2) Program Delivery team. The successful candidate will ... CS operations to ensure readiness and deliver projects that impact the customer and CS associate experiences. This role requires keen stakeholder management,… more
- Wolters Kluwer (Nashville, TN)
- … usage reports. * Demonstrating proven track record of effective sales and customer support . * Communicating clearly and professionally in person, writing, and ... The ** Customer Success Manager , Lippincott Solutions** is...preferred; OR, if no degree, 3 years of sales support or customer success experience. **Required Experience:… more
- Trellix (Nashville, TN)
- …customers * Experience as Product Manager , Technical Account Management, Customer Success Management, Support Management, Professional Services or similar ... **_Job Title:_** Product Manager , Customer Success **_Role Overview:_** to...Customer Success portfolio, service packages including elements of customer success, professional services, learning and support .… more
- Cornerstone onDemand (Nashville, TN)
- ** Customer Excellence Manager - North America** The Customer Excellence Manager is responsible for engaging with clients to drive value realization in ... and mitigate retention risk. Through direct client engagements, the Customer Excellence Manager ensures optimization and the...in time enablement, and how-to 'quick wins' to mitigate customer challenges + Support customers in understanding… more
- Trellix (Nashville, TN)
- **_Job Title:_** Senior Customer Success Manager **_Role Overview:_** Job Description Summary The Senior Customer Success Manager (CSM) is responsible ... inspires the adoption of solutions, services, educational offerings, and support . Ultimately, in addition to the prime customer... support . Ultimately, in addition to the prime customer success focus, this role promotes retention and loyalty… more
- Cengage Group (Nashville, TN)
- …please see https://www.cengagegroup.com/about/inclusion-and-diversity/ . **What you'll do here:** The ** Manager , Revenue Operations, Customer Success** will be ... of processes, key performance indicators, tools and analytics that support the US Higher Education Customer Success...analytics that support the US Higher Education Customer Success organization, as well as driving continuous improvement… more
- GWS Tool Group (Nashville, TN)
- Customer Service Department Manager Nashville, TN Description Job Title: Customer Service Department Manager Department:Commercial Reports to:Managing ... TN, Arden NC, Welland Canada Travel:As Needed Job Summary:The Customer Service Department Manager will direct and...evaluation metrics for new hires and experienced employees. + Support and maintain oversight of product pricing and the… more
- Ryder System (Nashville, TN)
- …by clicking HERE. (https://ryder.com/job-applicant-privacy-policy)\_ The IT Application Development Manager is responsible for the leadership and management of ... technical resources who provide application support and development to the Marketing... and development to the Marketing business lines. The Manager oversees the Scrum teams responsible for the development… more
- LifePoint Health (Brentwood, TN)
- …enhancements and upgrades meet stated objectives. Acts as a consultant to Customer Support teams on system enhancements, upgrades, pilots, rollouts, processes ... * Manager , Rehab/ARU Support * *Who we are:*...business objectives and systems project scope. Analyzes and manages customer needs related to Rehab contract services data and… more
- PagerDuty (Nashville, TN)
- …life at PagerDuty, discover opportunities, and sign-up for job alerts! The Principal Customer Success Manager is aligned at the customers' key stakeholder level, ... and fostering strong relationships to help customers accelerate their digital journey. Customer Success Managers are working directly with customers that can vary in… more
- Cleo (Nashville, TN)
- ** Customer Success Manager ** at Cleo (US) Remote Cleo is a cloud integration technology company focused on business outcomes. Every day, we ensure that each one ... growth over recent years. **What You Will Be Doing** + Uphold Cleo's Customer Success strategy and processes ensuring that 100% of interactions are accurately… more
- Marriott (Nashville, TN)
- …a dynamic team on the world-class Marriott Bonvoy apps. As Mobile Production Support Manager , you will be responsible for the monitoring, communication, tracking ... a dynamic team on the world-class Marriott Bonvoy apps. As Mobile Production Support Manager , you will be responsible for the monitoring, communication, tracking… more
- Acosta Group (Nashville, TN)
- …the assigned principals' business (division and/or geographic), within designated " customer accounts". Primary responsibility includes increasing sales and market ... assigned customers at the lowest cost. + Develop a Customer Business Plan that will deliver the principals' business...trade marketing funds, process direct shipments (via the Sales Support Coordinator) and leveragedata to sell concepts to the… more
- Amazon (Nashville, TN)
- Description We are seeking an experienced and passionate Program Manager to develop and execute strategies for our Gemba Walk initiative within the Customer ... to deeply understand frontline operations, identify process improvements, and enhance the customer experience on a worldwide scale. The ideal candidate is obsessed… more
- Amazon (Nashville, TN)
- Description Amazon's North American Customer Fulfillment (NACF) Finance is looking for a Finance Manager to be the trusted finance partner for fulfillment ... know your business and identify opportunities to decrease cost and/or improve customer and employee experience. You leverage appropriate resources to deep dive and… more
- Amazon (Nashville, TN)
- …and third-party partners and work to resolve operational issues. As a program manager you will work cross-functionally to drive customer centric programs. This ... Description Amazon is looking for a Senior Program Manager with a strong delivery record and proven...success. - Evaluate and prioritize projects in conjunction with customer needs and technical team inputs. - Bridge gaps… more
- Trustmark (Nashville, TN)
- …and enables us to bring the best to our colleagues, clients and communities. The Customer Success Manager (CSM) serves as the dedicated, single point of contact ... producers to ensure they are receiving the tools and support needed to achieve their goals. Being a CSM...is responsible and accountable for escalated service levels (SLAs), Customer Satisfaction, Effort and NPS scores for their defined… more
- Amazon (Nashville, TN)
- Description Amazon's North American Customer Fulfillment (NACF) Finance is looking for a Finance Manager to be the trusted finance partner located at one of our ... day is Day One. Key job responsibilities Business Finance Support : - Use solid financial knowledge and business acumen...in Operations is ever the same! As a Finance Manager in the ARS Field team you will work… more
- WM (Nashville, TN)
- …national origin, disability, or veteran status. **I. Job Summary** This Senior Manager oversees a global team responsible for consultation, planning and execution of ... enhancements (internal and vendor) and day to day support of HR systems in partnership with HR Functional Owners. This role plans for releases/upgrades and manages… more