- Marriott (Nashville, TN)
- …SUMMARY** Assist members and guests with the pre-arrival process, arrival/ check -in, member activities/experiences, problem resolution and member departure/ check ... Contact members for pre-departure calls. Handle Front Office duties, including check -in/ check -out, prepare arrival packets and departure folios, perform audit… more
- Aimbridge Hospitality (Nashville, TN)
- …the month report dates are met ie Central Reservations Market Segment AAdvantage Travel Agent check registers etc. + Review Front Desk staff's worked hours for ... contributing to the guest service scores. + Monitor all VIP 's special guests and requests. + Maintain required pars...sponsored programs such as airline mileage Triple Upgrade or VIP programs and the standards and procedures for each.… more
- Aimbridge Hospitality (Murfreesboro, TN)
- …Desk. + Obtain all necessary information when taking room reservations. + Monitor all VIP and special guest requests. + Review Front Office log and Trace File daily. ... Be able to perform all duties of Front Desk Agent . + Be able to complete and ensure that...able to complete and ensure that a proper bucket check room rate verification report and housekeeping report have… more