- Johnstone Supply of Omaha (Omaha, NE)
- …to the heating, air conditioning, and refrigeration industry. We pride ourselves on our customer service , technical support , and professionalism to the ... trade. We are privately owned and part of a nationwide HVA/R wholesale supplier group providing approximately 100,000 products, including the latest technology in HVAC/R equipment and motors. We have multiple locations across 4 states in the Midwest. Job… more
- Pearson (Lincoln, NE)
- **Position Title: Customer Service Technical Support Administrator** **Location: Remote** **Company Summary** **:** At Pearson, we're committed to a ... achieve both academic and personal success. **Department Summary:** The Customer Support department is part of the...**:** The Service Desk Tech 1, School Technical Support is an hourly position with… more
- Concentrix (Lincoln, NE)
- Job Title: Technical Support / Customer Service Representative (Remote) Job Description **JOB DESCRIPTION** The Technical Support / Customer ... for Career Growth** " awards every year? Then a remote Technical Support / Customer Service Representative position at Concentrix is just the right place… more
- Mass Markets (NE)
- …we have established ourselves as a trusted partner in the industry. This position supports customer service , technical support , and customer sales ... and customers Preferred (Not Required) + One (1) year of experience in customer service , technical support , inside sales, back-office, chat, or… more
- Mass Markets (NE)
- …your team and customers Preferred (Not Required) + One (1) year of experience in customer service , technical support , inside sales, back-office, chat, or ... others. In this role, you will provide full life-cycle customer service and a ssist customers in...of customers each week across the country to resolve support issues, sell new products and services, and ensure… more
- Mass Markets (NE)
- …we have established ourselves as a trusted partner in the industry. This position supports customer service , technical support , and customer sales ... of customers each week across the country to resolve support issues, sell new products and services, and ensure...conflict resolution, problem solving and negotiation + Must be customer service oriented (empathetic, responsive, patient, and… more
- Mass Markets (NE)
- …customers Preferred (Not Required) + One (1) year of experience in customer service or Tier II, technical support + CompTIA IT certification COMPENSATION ... trusted partner in the industry. This position is a technical support role, troubleshooting VoIP Phones, Data...resolve support issues and ensure a best-in-class customer experience. In addition to providing exceptional service… more
- Mass Markets (NE)
- …commensurate with experience. While prior contact center experience isn't required, experience in customer service , technical support , inside sales, or ... RESPONSIBILITIES WHAT DOES SOMEONE IN THIS ROLE ACTUALLY DO? This position supports customer service , technical support , and customer sales… more
- Concentrix (Lincoln, NE)
- …and/or online channels. This role is responsible for delivering exceptional customer service and/or technical support by resolving routine inquiries and ... team from 70+ countries where ALL members contribute and support each other's success and well-being, proudly united as...Agent (Remote) role include: + 1 + years of customer service experience + Active resident license… more
- SMX (Lincoln, NE)
- …to lead and coordinate dispersed field teams + Excellent troubleshooting, technical support , and customer service skills + Familiarity with government ... challenges and recommend improvements to optimize sustainment and support services + Support customer site visits, technical meetings, and status updates… more
- InEight (Omaha, NE)
- …a strong functional working knowledge of InEight's core products, with emphasis on the customer support aspect. + Have the ability to walk customers through ... matching, and generous paid time off. **Position Summary:** The Customer Product Support position provides a great...effectively handle many incidents at a time + Exceptional customer service , organizational, and time management skills… more
- Confluent (Lincoln, NE)
- …between Confluent Sales, Product, Services, Support and Training teams to drive technical success. + Identify customer technical objections and develop ... up your sleeves and dig in to help address customer issues alongside Confluent Technical Support... customer -centric attitude, ability to deal with critical customer situations + Strong service delivery, time,… more
- CAI (Lincoln, NE)
- …for receiving requests from associates and vendors, and providing the technical support and customer service needed to solve requests. **Job ... Desk support to our customers applying technical knowledge and customer service ... Service Desk role and/or technical support role + 6-12 months of customer … more
- iCIMS (Lincoln, NE)
- **Job Overview** The SVP of Customer Support will lead our global Technical Support , Customer Training, and Community teams with a mandate to deliver ... digital experiences. + Monitor and optimize key metrics including customer effort, resolution time, self- service adoption, case...+ 15+ years of progressive leadership experience in global customer support or technical services… more
- Teleperformance USA (NE)
- **Category :** ** Customer Service / Support ** **About TP** **TP is a global, digital business services company. We deliver the most advanced, digitally powered ... SD, TN, TX, UT, VA, VT, WI, WV, WY.** **Your Responsibilities** **As a Technical Support Representative, you will be responsible for finding innovative ways to… more
- Rocket Software (Lincoln, NE)
- …people truly BELIEVE in what they're doing!** **Job Description Summary:** The Senior Technical Support Engineer provides technical direction and leadership ... team lead **Qualifications:** + 8+ years of experience in technical support or similar role with deep...work + Strong communication and problem-solving skills + Strong customer service skills in interacting with both… more
- SHI (Lincoln, NE)
- …customers in Managed Services + Service desk or other related technical support experience + Foundational, Associate, and Advanced certifications in related ... of the SHI Complete platforms and acts as the customer 's primary point of contact for all non- support...customer and market demands **Required Skills** + Excellent customer service and conflict resolution skills +… more
- SHI (Lincoln, NE)
- …ideas and information, and can adapt communication style to the audience. + Customer Service : Can identify customer needs, propose suitable solutions, ... SHI's Managed Services (Microsoft Azure) and acts as the customer 's primary point of contact for all non- support...SHI's Managed Services portfolio. The Sr. TAM maintains a technical understanding of the customer 's environment to… more
- Lumen (Lincoln, NE)
- …an SME to marketing teams and guide strategy discussions, support customer engagement and conversations, respond to technical inquiries, and participate in ... and demonstrations. **Cross-Functional Collaboration:** Work closely with product, IT, and customer service departments to support product strategy… more
- Lenovo (NE)
- …(30-40% expected - US and Canada) + High level of commitment to exceptional customer service and relationship building The **base salary range for this role** ... and developing new leads within target accounts. + Lead technical discovery sessions to understand customer business...events, conferences, and technical forums. + Provide technical training, support , and resources to Lenovo… more
