- Cayuse Holdings (Lincoln, NE)
- **Overview** **Job Title:** Senior Service Desk Agent **Cayuse Company:** Cayuse Commercial Services **Location:** Remote **Pay Rate:** $23-$27 per hour ... **The Work** The Senior Service Desk Agent provides customer service solutions within service level agreements using company and project quality… more
- General Dynamics - GDIT (Offutt AFB, NE)
- …with quality assurance methodologies and tools. + Previous experience in a Tier III or senior service desk role. The likely hourly rate for this position ... quality assurance processes. The candidate will be a proactive agent for change, possess high energy, have a passion...include the responsibilities below: + Perform quality reviews of service desk interactions (phone, chat, email, ticketing… more