- GE Vernova (Boston, MA)
- **Job Description Summary** *Reporting directly to the Chief Customer Officer , the Americas Customer Success Leader will play a pivotal role in driving ... the Customer Experience and Customer Outcomes across the region. This leadership position is responsible for overseeing the financial metrics and managing both… more
- PagerDuty (Boston, MA)
- …Vice President, North America Customer Success,** you will be reporting to the Chief Customer Officer of PagerDuty. You will have the responsibility for ... product and platform adoption, improve renewal rates and drive measurable customer business value to accelerate their digital journey. This strategic, hands-on… more
- Dana-Farber Cancer Institute (Boston, MA)
- We are seeking a dynamic and experienced Chief Medical Informatics Officer (CMIO) with a minimum of eight years of leadership experience, specifically in the ... prestigious cancer center leadership team. Reporting directly to the Chief Medical Officer (CMO) and working in...Coach and Leader - Has successfully, built a strong, customer focused team of directors, managers and employees with… more
- Evolent (Boston, MA)
- …multi-state and/or multi-line of business health plans. This role will report to Evolent's Chief Customer Officer **The Day-to-Day** + Serving as a strategic ... advisor and consultative partner, helping to identify opportunities for more impactful management of health plan's specialty care initiatives.; Managing the commercial process for these growth opportunities in collaboration with Business Development, Corporate… more
- Forrester (Cambridge, MA)
- …bold at work. Join us and build an extraordinary future. **About This Role:** The Chief Sales Officer (CSO) will lead Forrester's sales team and be responsible ... strategy for Forrester that captures cross-sell and upsell objectives in a complex customer base, perpetuating the company's growth in customer contract value. +… more
- East Boston Neighborhood Health Center (Revere, MA)
- …Department: Administration All Locations: 300 Ocean Avenue - Revere Position Summary: The Associate Chief Medical Officer reports to the CMO and assists the CMO ... problems independently or know when to seek consultation. Displays outstanding customer service skills when interacting with all NeighborHealth customers according… more
- Suffolk University (Boston, MA)
- …safety operations . The Chief of Police reports directly to the Chief Operating Officer and works collaboratively with University leadership and external ... Chief of Police Staff Exempt Boston, Massachusetts Apply...compassion-fostering a culture of professionalism, accountability, and support. Ensuring officer wellness, promoting inclusive leadership development, and creating advancement… more
- Coinbase (Boston, MA)
- …a range of senior stakeholders including Chief Financial Officer , Chief Compliance Officer , Business Operations, Customer Experience, Product & ... to our customers, leveraging metrics to guide product development * Consider new customer and business opportunities, such as externalizing our APIs to the developer… more
- Forrester (Cambridge, MA)
- …+ Fifteen-plus years of proven experience in technology leadership either as: + a chief information officer (CIO), chief technology officer (CTO), ... by our clients and each other. Our success is driven by curiosity, courage and customer obsession. The confidence and drive to be bold at work. Join us and build… more
- South Middlesex Opportunity Council (Framingham, MA)
- …and current donors. + Collaborate with the CEO, Chief of Staff and Chief Business Officer on specific solicitation strategies for joint meetings and funding ... ability to meet insurance standards. Organizational Relationship: + Directly reports to the Chief Business Officer . + Direct reports of this position are Senior… more
- Trellix (Boston, MA)
- …. **_Role Overview:_** Reporting to the Chief Revenue Officer , the Vice ... enablement to our customers and Channel partners. **Role Overview:** Reporting to the Chief Revenue Officer , the Vice President, Global Sales Engineering will… more
- OptiMindHealth (Needham, MA)
- …term referral relations and recommend solutions to OptiMindHealth's Director of Physician Relations, Chief Operating Officer , and Chief Executive Officer ... providers. 6. Document meeting results and necessary follow-up in the customer relationship management (CRM) system. Prepare and present weekly activity reports,… more
- Quadient (Boston, MA)
- …business connections through digital and physical channels. **Job Description** Reporting to: Chief Solutions Officer , Mail Located: Northeast USA / Europe ... make decisions that accelerate performance. Reporting to the Mail Chief Solutions Officer , this leader partners closely...logo investment levels and Go To Market strategies + ** Customer retention** + Implement strategies to reduce customer… more
- Beth Israel Lahey Health (Boston, MA)
- …Provides a wide variety of administrative support for the Office of the Chief Academic Officer . Performs various administrative functions to support operations, ... collaborate closely with the Executive Assistant in supporting the Chief Academic Officer , including, but not limited...may impact the operations of one or more departments. ** Customer Service:** Ability to provide a high level of… more
- Beth Israel Lahey Health (Needham, MA)
- …job, you're making a difference in people's lives.** Job Summary: Reporting to the SVP/ Chief Nursing Officer for administrative duties and to the Chair of ... Surgery and the Chief Hospitalist for clinical issues, the Lead APP will...impact the operations of one or more departments. 8. ** Customer Service:** Ability to provide a high level of… more
- State of Massachusetts (Chelsea, MA)
- …Superintendent and collaborate with the EOVS Department of Homes and Housing Chief Information Officer to ensure the complete implementation and optimization ... and expectation management. * Collaborate withEOVS IT Management,Homes, and Housing Chief Transformation Officer , EOTSS, and vendors to implement recommended… more
- Beth Israel Lahey Health (Burlington, MA)
- …This role also supports our Venous Access Team. Under the general direction of the Chief Nursing Officer (CNO) Associate Chief Nursing Officer (ACNO) ... exceeding the needs of our customers and consistently adheres to Customer Service standards. G. Participates in departmental and/or interdepartmental quality… more
- Westborough Behavioral Healthcare Hospital (Westborough, MA)
- …soon as possible, being sure not to use overtime unless prior approval from the Chief Nursing Officer is received. Provide administrative support to the Chief ... staffing coordinator competency checklist. + Upholds the organization's ethics and customer service standards. Salary: $47,840.00 - $72,800.00 Requirements + High… more
- Tufts Medicine (Boston, MA)
- …integral part of the Research Administration team and works collaboratively with the Chief Academic Officer and the Vice President of Research Administration to ... management, operational issues, problem resolution, compliance, time management, and customer service. 3. Provides monthly/year end consolidated financial reporting… more
- Blue Cross Blue Shield of Massachusetts (Boston, MA)
- …true colors to blue. The Executive Assistant to the current President and Chief Executive Officer (CEO) will provide executive level administrative support and ... expense reports, and prepares requisite materials. Consults with executive and Chief of Staff as needed to solicit information, provide critical updates… more