- PowerOptions (Needham Heights, MA)
- …what we deliver. Our Organization is at the heart of our member, patient, and customer experiences as we have a unique focus on defining meaningful moments for those ... Media Exchange (CMX), we are seeking an experienced Senior Marketing Operations Manager . This leader is responsible building and sustaining enhanced capabilities… more
- Advisor360 , LLC. (Needham Heights, MA)
- …broker-dealers and RIAs to power the full advisor and client experience -from portfolio construction and reporting to compliance and client engagement. What ... in our Needham, MA headquarters. As a Senior Product Manager , you will bring to life our Financial Planning...to life our Financial Planning offering, ensuring delivery of customer value and commercial impact through focused execution. This… more
- Blue Earth Diagnostics Ltd. (Needham Heights, MA)
- …Imaging SpA, a global leader in diagnostic imaging.-**About the Role:**The Territory Sales Manager (internally titled as Regional Sales Manager ) is an individual ... and administrators that are evaluating and managing prostate cancer patients.The Territory Sales Manager will be expected to manage a diverse range of customers via… more
- Panera Bread Company (Needham Heights, MA)
- …are a hospitality company committed to providing "guest delight" in every facet of the customer experience - all while having a GREAT time doing it! We're ... driver's license and reliable transportation 1+ years' restaurant management experience Exposure to financial accountability Excellent communication, interpersonal and… more
- Maven AGI, Inc (Boston, MA)
- …executives & Advisors from OpenAI, Google, HubSpot, and Stripe. Position Overview: As a Customer Experience Manager (CXM) - Enterprise, you'll play a pivotal ... exceptional customer experiences. We've started by reimagining the enterprise customer experience with a support use case. We believe that today's support … more
- SourceWhale (Boston, MA)
- …Work in the UK, we're looking for an SDR Leader to continue this momentum. As our Customer Experience Manager , you'll be at the centre of driving the overall ... experience of our customer base with a... experience of our customer base with a focus on reactive technical support.... support and share best practices. Who You Are Customer Success or Technical Support experience the… more
- Ninjakitchen (Needham Heights, MA)
- …we all have one thing in common: we're consistently striving to deliver a 5-star experience for every customer on every product we bring to market. The Director ... to a team of product developers from entry through manager level. You are responsible AND accountable for progressing,...of user‑relevant design targets for product performance and user experience - and act as the beacon of these… more
- Ninjakitchen (Needham Heights, MA)
- …but we all have one thing in common: we're consistently striving to deliver a 5‑star experience for every customer on every product we bring to market. The Vice ... your team's deliverables. Lead, manage, and grow team members (Intern through Manager level) within the organization - providing guidance on their assigned projects,… more
- First Help Financial (Needham Heights, MA)
- …Associate Your Location: Remote/Anywhere within the USA You Report To: Funding Manager Schedule: Monday to Friday, 9:30am-6pm local time Compensation: $21.22/hour + ... a structured program providing our full-time, bilingual employees an opportunity to experience different roles in multiple departments within the company. It's a… more
- Keolis Commuter Services (Boston, MA)
- A transportation services provider is seeking a Manager of Parking Customer Experience in Boston. This role involves managing the Customer Experience ... quality training and adherence to operational standards. Candidates should have supervisory experience , a background in customer service, and an appreciation for… more
- Keolis Commuter Services (Boston, MA)
- Manager of Parking Customer Experience Salary Range: $84,000 to $91,322.50 annually The Manager of Parking Customer Experience is responsible for ... management. Ensure Senior Manager of Parking Operations and Customer Experience is updated daily on overall operations and timely conflict resolution.… more
- Menlo Ventures (Boston, MA)
- …teams. Your role is pivotal in enhancing the efficiency and efficacy of our customer experience processes, systems, and tools. Operating at both strategic and ... key projects and developments. QUALIFICATIONS Must haves 5+ years in high‑growth SaaS Customer Experience /Operations with direct experience in Customer … more
- SourceWhale (Boston, MA)
- A fast-growing recruitment technology company is seeking a Customer Experience Manager based in Boston. In this role, you'll handle inbound customer ... support, collaborate with product teams, and proactively drive customer success. Candidates should possess SaaS experience and strong communication skills. The… more
- Blue Trace (Boston, MA)
- …usage patterns, and engagement, intervening early to prevent churn. ABOUT YOU Previous Customer Facing Experience required: Success Manager , Renewals ... we are expanding our team to provide dedicated customer success support. The customer success manager will be a key role in driving the successful adoption… more
- Genesys (Boston, MA)
- …and take ownership of their work. Join the team and create the future of customer experience together.**AI Sales Strategy Manager **## Job SummaryThe AI Sales ... initiatives and to strengthen field readiness. At Genesys, we are transforming the customer experience landscape with empathy, innovation, and the power of AI.… more
- Capital One (Boston, MA)
- Senior Manager , Customer Trust & Field Security Specialist - Capital One Software (Remote) About the Role: We are seeking an experienced and detail-oriented ... Senior Manager with...influence and collaborate effectively with cross-functional teams. Preferred Qualifications: Experience in developing and implementing scalable Customer … more
- Capital One (Boston, MA)
- Manager , Ontology and Data Modeling The role of the Manager of Ontology and Data Modeling is to develop, implement, and maintain enterprise ontologies in support ... of Capital One's Data Strategy. The Manager of Ontology and Data Modeling, as part of...comprehensive understanding of ontologies and optimized data models Leverage customer insights to influence priorities and roadmap development while… more
- Viper Staffing Services LLC (Boston, MA)
- …Previous experience in sales, customer service, or related field Experience as asupervisor or manager Familiarity with CRM platforms Strong leadership ... (Hiring)Territory Sales Manager We are currently seeking to hire a Territory Sales Manager to join our team!Youwill be responsible for overseeing anddeveloping a… more
- Capital One (Boston, MA)
- Senior Manager , Software Engineering, Back End - Capital One Software (Remote) Ever since our first credit card customer in 1994, Capital One has recognized that ... question the status quo. As a Capital One Senior Manager of Software Engineering, you'll have the opportunity to...technology projects and a team of developers with deep experience in distributed microservices, and full stack systems to… more
- Capital One (Boston, MA)
- Senior Manager , Software Engineering, Full Stack - Capital One Software (Remote) Ever since our first credit card customer in 1994, Capital One has recognized ... the status quo. As a Capital One Senior Software Manager you'll have the opportunity to be on the...You'll Do: Lead a team of developers with deep experience in distributed microservices, and full stack systems to… more
