- Boston Human Capital Partners Inc (Boston, MA)
- …for busy teams. We are a fast-moving, early-stage startup, and we're looking for our first Customer Success Manager to join our team. The Role We're seeking ... us scale our impact. This is an opportunity to truly shape the customer success and marketing function from the ground up. Responsibilities Lead customer … more
- StemWave (Boston, MA)
- …opportunity with an excellent compensation structure? We are looking for a motivated Client Success Manager ( CSM ) who will be rewarded for their efforts ... Summer St, Boston, MA 02210 Reports To: Director of Client Success Employment Type: Full-Time, In-Office Compensation: Base Salary: $60,000-$70,000/year On-Target… more
- Lumafield (Boston, MA)
- …has an office in San Francisco, CA. About the role: Lumafield is looking to bring on a Customer Success Manager ( CSM ) to drive customer outcomes and ... revenue growth for Lumafield's industry changing products. The CSM will own the customer lifecycle from...will lead business reviews, develop and execute on mutual customer success plans, and drive net revenue… more
- Jedox AG (Boston, MA)
- A global leader in Performance Management is seeking a Customer Success Manager based in Boston. The ideal candidate will drive customer onboarding, ... portfolio of enterprise clients. This role requires 5-7 years of experience in Customer Success or related fields, strong communication skills, and a degree in a… more
- Cato Networks (Boston, MA)
- A technology company is seeking a Customer Success Manager to manage key customer accounts, ensuring their success and satisfaction. The role ... requires over 5 years of experience in a customer -facing role within a SaaS or technology environment. Key skills include strong communication and organizational… more
- Bynder Inc. (Boston, MA)
- …leading digital asset management company in Boston is looking for an experienced Enterprise Customer Success Manager to drive value for its strategic ... customers. This role involves managing complex customer relationships within the SaaS landscape and requires a proactive approach to achieving business outcomes.… more
- Blue Trace (Boston, MA)
- A venture-backed seafood tech startup is seeking a Customer Success Manager to drive adoption of a new Seafood Operating system. The role requires previous ... customer -facing experience and knowledge of the seafood industry. As...point of contact for users, you will ensure their success from onboarding to renewal, while fostering relationships and… more
- Bynder Inc. (Boston, MA)
- …now to join our talented team. Bynder is seeking a highly commercial, customer -obsessed Manager of Customer Success to lead a team of Mid-Market CSMs. ... base. The ideal candidate has a background as Manager of Customer Success , Account...volume of customers with considerable ARR, either as a CSM or Manager , and a strong understanding… more
- Blue Trace (Boston, MA)
- …we are expanding our team to provide dedicated customer success support. The customer success manager will be a key role in driving the successful ... of the new Seafood Operating system from BlueTrace. The CSM is responsible for ensuring customers achieve success...engagement, intervening early to prevent churn. ABOUT YOU Previous Customer Facing Experience required: Success Manager… more
- Creative Force (Boston, MA)
- …strategy, and impact. Needless to say, it is a role we take seriously. Customer Success Manager Self-Assessment: Normally, this is where you'd find ... an overview of the role, what makes a great CSM , and a typical day in the life of...What's the Role? Still interested? Awesome. Here's the deal: Customer Success Managers at Creative Force play… more
- Menlo Ventures (Boston, MA)
- …collaborating with our Professional Services, Support, Account Management, Optimization Services, & Customer Success leaders and teams. Your role is pivotal in ... levels, you'll spearhead initiatives spanning pre‑sales scoping, implementation, post‑live support, customer success , and renewal phases. Partnering with various… more
- NTT America, Inc. (Boston, MA)
- …Whether 2 Years or 20, Discover Rewarding Journeys with Us!** The **Senior Customer Success Manager ** is a skilled individual contributor responsible ... a vital role in supporting senior team members, executing customer success strategies, and ensuring that ...customer success strategies, and ensuring that customer needs are met efficiently. The Senior CSM… more
- Renaissance (Boston, MA)
- …strive for the best, own our actions, and grow and evolve. **Job Description** The Customer Success Manager Senior is a strategic leader within the ... Customer Success organization, responsible for the successful delivery and long-term...ensuring compliance with regulatory requirements, operational excellence, and sustained customer trust. The Senior Program Manager serves… more
- PagerDuty (Boston, MA)
- …in a flexible, award-winning workplace. As our **Regional Vice President, North America Customer Success ,** you will be reporting to the Chief Customer ... understanding the motion to win in the enterprise. The Customer Success Management team acts as a...rigor and consistency, as appropriate, to define and refine success manager engagement strategies, account management, and… more
- Norstella (Boston, MA)
- …Role:** The Client Success Renewals Specialist works in collaboration with the Client Success Operations Manager and Client Success team members in the ... client with the submission, monitoring, and ensuring resolution of Customer Support and Data Verification tickets * Escalate urgent...for client meeting and Executive Business Reviews General Client Success Support * Collaborate with CSM to… more
- Norstella (Boston, MA)
- Client Success Manager Company: MMIT Location: Remote, United States Date Posted: Jan 5, 2026 Employment Type: Full Time Job ID: R-1667 **Description** **About ... decision-making along the entire drug development journey. **The Role:** MMIT's Client Success team has the overall responsibility for the retention and growth of… more
- allego (Waltham, MA)
- …the capabilities that matter most. You'll sit at the intersection of Customer Success , Product, Solutions Delivery, Sales Engineering, and Marketing, translating ... to work. How you'll make a difference: As the Manager of Customer Solutions Enablement, you'll play...outcomes. Your work will directly influence how effectively our Customer Success Managers and Sales Engineers help… more
- Amazon (Boston, MA)
- …Services (ProServe) team is seeking a highly skilled and versatile Senior Engagement Manager (EM) to join our team and lead the delivery of complex cloud ... technical solutions, facilitating technical discussions and ensuring alignment with customer outcomes. Applying AWS frameworks like Well-Architected and Cloud… more
- Oracle (Boston, MA)
- …complex challenges? Join Oracle Health as an Oracle Health Senior Support Manager and help transform healthcare technology for our clients. If you're passionate ... advance the way healthcare organizations operate. As an Oracle Health Senior Support Manager , you'll be at the forefront of change and incident management, working… more
- Oracle (Boston, MA)
- …to OCI, including discovery, solution design, migration runbooks, integration with customer media workflows, and post-launch success measurement. + Launch ... and partner organizations; collaborate closely with Product, Architecture, Security, Sales, CSM , Support and Customers. + Stay abreast of emerging technologies and… more
