- IQVIA (Louisville, KY)
- **Bi-lingual Pharmacy Support Call Center Representative ** _Contract Remote Role - Location (Open to Remote US)_ As the only global provider of commercial ... we are looking for a 100% remote (work from home-WFH) contract **Pharmacy Support Call Center Representative ** to join our team. In this position, you will… more
- Kelly Services (Louisville, KY)
- …Have a high school diploma or equivalent + Possess two (2) years of work experience in a call center role + Have one (1) year of work experience in a pharmacy or ... How about this one? We're seeking several Patient Care Representative to work at a premier healthcare provider in... call center environment + Demonstrate a proven... call center environment + Demonstrate a proven ability to provide… more
- Humana (Frankfort, KY)
- …without limitations or assistance. + **MUST** **HAVE 1 OR MORE YEARS OF RECENT** ** CALL CENTER ** **EXPERIENCE (inbound or outbound)** + **2 years of customer ... caring community and help us put health first** The Inbound Contacts Representative 1 represents the company by addressing incoming telephone, digital, or written… more
- Trustmark (Frankfort, KY)
- …to gather information and make appropriate decisions focusing on the first call resolution; documents the customer interaction in the appropriate systems. Key ... Accountabilities: + Provides resolution to high volume of client/customer inquiries and requests over the phone, through a basic understanding of business rules, products and procedures. + Determines root cause and resolve client/customer issues, communicating… more
- ASM Research, An Accenture Federal Services Company (Frankfort, KY)
- …environment. + Identifies agent communication needs and makes recommendations to Call Center management. **Minimum Qualifications** + Associate's Degree ... Certifications or License + 8+ years of experience in call center , quality control, quality assurance and/or...requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an… more
- ASM Research, An Accenture Federal Services Company (Frankfort, KY)
- …meetings and clinical conferences + Supports quality and risk management to meet call center target metrics + Ensures complete and accurate documentation in ... The physical requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an employee to successfully… more
- Cardinal Health (Frankfort, KY)
- …experience preferred + 2-4 years of Customer Service inbound /outbound phone call center experience preferred + Experience with medical insurance/billing ... environment with access to high-speed internet._ **_Responsibilities_** + Inbound and outbound call queue to assist in placing orders, obtain missing information to… more
- Cardinal Health (Frankfort, KY)
- …problem-solving order issues, researching accounts and providing resolutions in a high-volume call center . The Representative II, Customer Service Operations ... or equivalent work experience, preferred + 2-4 years' experience in high volume call center preferred where communication and active listening skills have been… more
- ASM Research, An Accenture Federal Services Company (Frankfort, KY)
- …production environment. + Identifies agent communication needs and makes recommendations to Call Center management. **Minimum Qualifications** + US citizen and ... quality assurance program creation or execution. + Experience with call center call monitoring/recording software....requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an… more
- IQVIA (Louisville, KY)
- …+ 4-year degree from an accredited college/university is required. + Experience working in a call center is preferred. + Some B2B sales experience is a plus. + ... industry! We are looking for an **Inside Pharmaceutical Sales Representative Nationwide** to join our team in support of...others, which is critical (this is a total office call ). Developing key contacts and building relationships is essential.… more
- CenterWell (Frankfort, KY)
- …both written and verbal + Applied knowledge of insurance processing, customer service or call center processes and practices + High speed hardwired internet and ... put health first** The Rx Clinical Programs Pharmacy Technician Representative 2 supports Pharmacists and patients by executing programs...to speak both English and Spanish fluently + Previous call center experience in a pharmacy setting… more
- Concentrix (Frankfort, KY)
- … Representative - Remote (Healthcare) role include: + 2+ years of call center experience + Experience in a healthcare-related field or benefits/insurance ... Job Title: Customer Service Representative -Remote (Healthcare) Job Description **JOB DESCRIPTION** The Customer...you will: + Provide inbound customer support using a call flow guide + Help customers with healthcare needs… more
- Highmark Health (Frankfort, KY)
- …of Customer Service in a customer facing role **Preferred** + Customer Service in a call - center environment + Customer Service in a Healthcare related call - ... individual members, groups, providers and brokers in a customer service center . Troubleshoots and resolves customer complaints. Ensures that responses to inquiries… more
- Molina Healthcare (Louisville, KY)
- …with our Nurse Practitioners + Understands and strives to meet or exceed call center metrics while providing high quality consistent customer service + ... **JOB DESCRIPTION** **Job Summary** The Care Connections Representative primary focus is to conduct outbound calls...combination of education and experience **Preferred Experience** + Customer Service/ Call Center experience in health care or… more
- Cognizant (Frankfort, KY)
- …in Spanish/English + At least 2 years of Customer Service experience + Previous call center experience is preferred but not required + Previous experience in ... a wide variety of industries. The **Bilingual Spanish** **Customer Service Representative ** contributes to Cognizant's Contact Center for Foodservice success… more
- Molina Healthcare (Louisville, KY)
- …or equivalency **REQUIRED EXPERIENCE/KNOWLEDGE, SKILLS & ABILITIES** : + 1-3 years of call center or customer service experience + Excellent customer service ... in accordance with all federal and state laws. The MTM Pharmacy Service Representative is responsible for performing outreach attempts and handle inbound calls for… more
- Highmark Health (Frankfort, KY)
- …None **EXPERIENCE** **Required** + 1-3 years experience in customer service or call center environment **Preferred** + None **LICENSES or CERTIFICATIONS** ... hand. + Works independently of support from a senior customer service representative , frequently utilizing the knowledge center , answering customer inquiries. +… more
- ADP (Louisville, KY)
- …optimal service, client satisfaction and client retention. Working knowledge of 401k, call center , relationship management or similar experience + Shows ... resolves general POC questions, understands work flow, above average call handling, payroll feeds, progressing technically, escalates issues appropriately, sends… more
- Molina Healthcare (Louisville, KY)
- …High School Diploma or GED equivalent **Required Experience** 1-3 years of call center or customer service experience **Preferred Education** Associate degree ... and written coverage determinations and appeals. + Records calls accurately in call tracking system. + Maintains specific quality and quantity standards. **JOB… more
- Elevance Health (Louisville, KY)
- …+ HS diploma or GED + Minimum of 1 year of customer service or call - center experience; or any combination of education and experience which would provide an ... **Utilization Management Representative I** **Virtual:** This role enables associates to...essential face-to-face onboarding and skill development. The **Utilization Management Representative I** will be responsible for coordinating cases for… more