- Lincoln Financial (Frankfort, KY)
- …Representative , you will be responsible for answering claimants calls regarding disability and FMLA claims in a call center environment. You will be the ... We are excited to bring on a Telephonic Initiation Representative to join our claimant excellence team supporting Group...point in contact for the employee (member) and initiating claims or leaves to provide a positive customer experience… more
- Concentrix (Frankfort, KY)
- … Representative - Remote (Healthcare) role include: + 2+ years of call center experience + Experience in a healthcare-related field or benefits/insurance ... Job Title: Customer Service Representative -Remote (Healthcare) Job Description **JOB DESCRIPTION** The Customer...you will: + Provide inbound customer support using a call flow guide + Help customers with healthcare needs… more
- Elevance Health (Louisville, KY)
- …+ HS diploma or GED + Minimum of 1 year of customer service or call - center experience; or any combination of education and experience which would provide an ... **Utilization Management Representative I** **Virtual:** This role enables associates to...impact:** + Managing incoming calls or incoming post services claims work. + Determines contract and benefit eligibility; provides… more
- Molina Healthcare (Louisville, KY)
- …High School Diploma or GED equivalent **Required Experience** 1-3 years of call center or customer service experience **Preferred Education** Associate degree ... pharmacy prior authorization requests and/or appeals. + Explains Point of Sale claims adjudication, state, NCQA, and CMS policy/guidelines, and any other necessary… more
- Molina Healthcare (Louisville, KY)
- …exceeding individual performance goals established for the position in the areas of: Call Quality, Attendance, Adherence and other Contact Center objectives. * ... service support to members and/or providers using one or more contact center communication channels and across multiple states and/or products. To include, but… more
- Otsuka America Pharmaceutical Inc. (Frankfort, KY)
- …from job recruiting scams. If you suspect a position is fraudulent, please contact Otsuka's call center at: ###. If you believe you are the victim of fraud ... The Director will author/review **clinical pharmacology** submission documents and representative of the department at different product development team meetings.… more
- Highmark Health (Frankfort, KY)
- …provides front line staff guidance, ensures effective and efficient delivery of Pharmacy call center services. Serves as first line reviewer in monitoring and ... appropriately maintain a level of high efficiency/productivity. + Ensure adherence to call center turn around time requirements associated with DPW/CMS… more