- Cognizant (Frankfort, KY)
- The Cognizant team is currently seeking individuals to work as part of our established Healthcare Inbound Customer Service team. The full-time position ... area. We are seeking highly motivated Customer Service Agents, preferably with a healthcare background,...we will train. Responsibilities: . Address the needs of inbound callers focused on first call resolution. . Adhere… more
- Humana (Louisville, KY)
- …+ Associate or Bachelor's degree + Previous inbound call center or related customer service experience + Previous healthcare experience + Bilingual in ... of Individual or Group Medicare. **Required Qualifications** + **2 years of** ** customer service ** **experience** + Demonstrated experience with providing strong… more
- CVS Health (Frankfort, KY)
- …for an Inbound /Outbound Queue Associate with American Health Holdings Medical Management Customer Service Department. + The job is part of a fast-paced ... environment in which high level customer service is a must. + Promotes/...is a must. + Promotes/ supports quality effectiveness of healthcare services. **Required Qualifications** + 1+ years of call… more
- Cognizant (Frankfort, KY)
- Healthcare Customer Service Collections We...other teams. In this role, you will: + Handle inbound calls as a representative of the hospital to arrange ... 1 year of related experience. Travel: None required About the role: As a Healthcare Customer Service Collections, you will make an impact by Assist our… more
- Cognizant (Frankfort, KY)
- …Minimum 1 year of related experience. **Travel:** None required **About the role:** As a Healthcare Customer Service Collections, you will make an impact by ... outstanding balance accounts to secure payment while providing exceptional customer service and maintaining positive customer...other teams. **In this role, you will:** . Handle inbound calls as a representative of the hospital to… more
- Molina Healthcare (Louisville, KY)
- …GED equivalent **Required Experience** 1-3 years of call center or customer service experience **Preferred Education** Associate degree **Preferred Experience** ... safety and medication use policies). **KNOWLEDGE/SKILLS/ABILITIES** + Handles and records inbound pharmacy calls from members, providers, and pharmacies to meet… more
- Molina Healthcare (Louisville, KY)
- …**REQUIRED EXPERIENCE/KNOWLEDGE, SKILLS & ABILITIES** : + 1-3 years of call center or customer service experience + Excellent customer service skills ... Service Representative is responsible for performing outreach attempts and handle inbound calls for our Molina Healthcare members. Duties include, but are… more
- BrightSpring Health Services (Louisville, KY)
- … needs + Complete call logs and call reports + Provide leadership/ coaching to Customer Service Center Representatives + Review Respect & Care Service Center ... able to work evenings and on call + Managing inbound 800 line customer calls for sales,...skills and etiquette via phone and email + Professional Customer Service skills with basic sales, building… more
- Cognizant (Frankfort, KY)
- …while providing exceptional customer service and maintaining positive customer relationships. **Essential Functions** . Handle inbound calls as a ... **Job Title** : Healthcare Collections - Self-Pay (Remote) **Department** : Collections...other activities and responsibilities as assigned. . **Competency** . ** Customer Service Skills** : Ability to manage… more
- Kelly Services (Louisville, KY)
- …a high school diploma or equivalent + Possess two (2) years of work experience in a customer service or customer -focused role + Have one (1) year of work ... this one? We're seeking several Patient Care Representative to work at a premier healthcare provider in Louisville, Kentucky. With us, it's all about finding the job… more
- Evolent (Frankfort, KY)
- …Evolent for the mission. Stay for the culture. **What You'll Be Doing:** Our customer service team offers candidates the opportunity to make a meaningful impact ... team member contributes to providing better health outcomes. **Collaboration Opportunities:** + Customer Service Representatives (CSR's) will be working with and… more
- Kelly Services (Louisville, KY)
- …diploma or equivalent; Associate Degree preferred. + Two years of experience in customer service ; call center experience required. + Knowledge of insurance and ... + Coordinate delivery of treatments to patients or their healthcare providers. + Manage inbound and outbound...you will have access to a retirement savings plan, service bonus and holiday pay plans (earn up to… more
- Adecco US, Inc. (Louisville, KY)
- …assisting a large, national pharmaceutical client in their search to add **HYBRID Customer Service Representative** to their team in Louisville, KY. **APPLY NOW ... outbound phone calls to/from patients, caregivers, and providers. + Provide appropriate customer service and an effortless experience to the caller.… more
- TEKsystems (Louisville, KY)
- …and/or outbound phone calls to/from patient's caregivers and providers. - Provide appropriate customer service and an effortless experience to the caller. - ... Previous 1-2 years of call center experience preferred. - Previous healthcare experience desired - Excellent interpersonal communication skills - Strong… more
- Cardinal Health (Frankfort, KY)
- …preferred + Prior experience working with order placement systems and tools preferred + Customer service experience in prior healthcare industry preferred + ... any hours 8am EST to 9:00pm EST & will also involve Saturday hours. **_What Customer Service Operations contributes to Cardinal Health_** Customer Service… more
- Owens & Minor (Louisville, KY)
- …and is comprised of 17,000+ global teammates. We operate within distribution, production, customer service , and sales facilities located across the Asia Pacific ... region, Europe, Latin America and North America. We are proud to service healthcare industry customers in 90 countries where we do business today. **Life at… more
- Intermountain Health (Frankfort, KY)
- …helps successfully manage the comprehensive care of patients. This position provides customer service , proactive outreach to patients, and administrative support ... liaison between the patient and the clinics by providing high levels of customer service and resolving outstanding issues/concerns. Supports patients to access… more
- Cardinal Health (Frankfort, KY)
- …fax, phone, and electronically. + Provide world-class service and receive inbound calls from patients, healthcare provider offices, SPs, and customers, ... a system that is evolving. This position is responsible for guiding the healthcare providers through the various process steps in support of their patient's journey… more
- Cardinal Health (Frankfort, KY)
- …fax, phone, and electronically. + Provide world-class service and receive inbound calls from patients, healthcare provider offices, SPs, and customers, ... a timely manner. + First point of contact handling inbound calls, with ability to determine needs and provide...to ensure patient access to therapy + Demonstrate superior customer support talents + Prioritize multiple, concurrent assignments and… more
- CVS Health (Frankfort, KY)
- …and reviews as per the health plan/employer-agreed criteria within the designated service level agreements. Performs and handles inbound and outbound phone ... cases. This role will work from CVS Caremark supported systems and take inbound calls from physicians or members regarding their pending, approved, or denied prior… more