- GovCIO (Frankfort, KY)
- **Overview** The Helpdesk Manager will lead and manage a team of Service Desk Technicians providing Tier 1 support for federal clients in a 24x7 environment. ... USD $120,000.00 /Yr. Submit a referral to this job (https://careers-govcio.icims.com/jobs/7333/ service - desk - manager /job?mode=apply&apply=yes&in\_iframe=1&hashed=-1834385473) **Location** _US-Remote_ **ID** _2026-7333_… more
- GovCIO (Frankfort, KY)
- **Overview** GovCIO is seeking an Associate Service Desk Technician - Tier I to deliver exceptional first-tier technical support to our nation's Veterans. to ... Windows/Mac PCs, and video conferencing platforms. + Familiarity with service desk tools and real-time ticket documentation...Virtual video interview conducted via video with the hiring manager and/or team + Camera must be on +… more
- Cayuse Holdings (Frankfort, KY)
- **Overview** **_JOB TITLE:_** Service Desk Agent **_CAYUSE COMPANY:_** Cayuse Commercial Services **_LOCATION_** Remote **_SALARY:_** $20.00-$25.00 **_EMPLOYEE ... TYPE:_** Full-Time Hourly Non-Exempt **_TRAVEL_** No **_RELOCATION_** No **The Work** The Service Desk Agent provides customer service solutions within … more
- Cayuse Holdings (Frankfort, KY)
- **Overview** **Job Title:** Service Desk Agent **Cayuse Company:** Cayuse Commercial Services **Location:** Remote **Type:** Full-Time Hourly Non-Exempt **Pay ... Rate:** $20.00-$22.00/hr **The Work** The Service Desk Agent delivers customer ...one year + Paid Time Off **Reports to: Delivery Manager ** **Working Conditions** + Professional remote office environment. +… more
- ChenMed (Louisville, KY)
- …join our team. The Lead, Care Facilitator is dedicated to providing VIP customer service to every patient and customer who enters the center. Through adherence of ... guides and supports Care Facilitators to ensure organizational front desk standards are met and that they have the...co-payments, reconciles charges and submits them to the Center Manager for deposit. + Prints Patient Check-in Board for… more
- ChenMed (Louisville, KY)
- …and, as such, serves as a patient advocate delivering and providing exceptional customer service . The incumbent in this role checks patients in to and out of the ... support. A successful Care Facilitator possesses a strong commitment to providing superior service and views every interaction as an opportunity to build a trusting… more
- Extra Space Storage (Louisville, KY)
- …Spanish preferred. -Day shift only: Office closes at 6pm. The **Assistant Store Manager ** plays a pivotal role in supporting the daily operations of one or ... more self-storage locations, under the guidance of the District Manager and Store Manager . This role ensures...Off** accrued throughout the year, increasing with years of service . + **Generous 401(k) match with Traditional and/or ROTH… more
- HCA Healthcare (Louisville, KY)
- …about Galen! (https://galencollege.edu/about) **Position Overview:** As a State Aid and Scholarship Manager at Galen College of Nursing, you will ensure the accurate ... of non-federal financial aid packaging and disbursement, providing excellent service to both external and internal customers. 2. Work...Environment: Must be able to sit at a computer desk for eight (8) hours at a time. +… more
- Oracle (Frankfort, KY)
- …part of the Quote to Cash process. The CDD Specialist will report to the Manager , Customer Deal Desk and will be responsible for providing high quality, ... **Job Description** The Customer Deal Desk (CDD) Specialist leads and manages the contracting...analytical skills with ability and desire to provide excellent customer- service to internal customers. + Act with a sense… more
- PPL Corporation (Louisville, KY)
- …Chain Transformation Associate will provide high quality, timely and complete service to suppliers and internal stakeholders in support of transformation endeavors. ... environments is essential for success. This position reports directly to the Manager , Supply Chain Transformation. **This position can be based out of Allentown,… more
- Brink's (Louisville, KY)
- …+ Working knowledge of PAI Reports a plus + Experience with applications such as Sales Force, Service Now or Zen Desk a plus + Must be capable of learning new ... Success under the general guidance of the Supervisor, Customer Success and Manager , Customer Success your mission is to deliver exceptional customer service… more
- GovCIO (Frankfort, KY)
- …deployment, and retirement activities. The position works closely with IT operations, service desk , and other cross functional teams to support day-to-day ... records + **Collaboration & Customer Support** + Work with service desk and IT support teams to...Virtual video interview conducted via video with the hiring manager and/or team + Camera must be on +… more
- ENFRA (Louisville, KY)
- …leveraging emerging technologies ensures that we remain at the forefront of the Energy-as-a- Service sector. We believe in growth-not just for our business, but for ... and solutions development to project delivery team and Team Manager on a regular basis. * Execute and complete...on-site environments * Prolonged periods of sitting at a desk and working on a computer. * Ascending and… more
- H&R Block (Shepherdsville, KY)
- …Block + Execute and hold all tax office associates accountable to the client service experience, with escalation to the Multi-Unit Team Leader and District General ... Manager as necessary + Serve as point of contact for onsite escalated client service concerns + Ensure clients are scheduled properly and conflicts are resolved,… more
- GovCIO (Frankfort, KY)
- …documentation of interactions, device reconciliation, and reporting activities to maintain service quality and continuity of care. Candidates must be enthusiastic ... about customer service , able to explain technology in user-friendly terms, and...in real-time. + Prior experience with documentation in help desk , ticketing, or reporting systems preferred (training provided). +… more
- ReSource Pro (Louisville, KY)
- …out our Core Values: Commitment to Community, Teamwork, Passion for Excellence, Service -Centric, and Best Self. This is a predominately remote position that does ... initiatives + Perform Tier 3 assistance to other help desk staff to resolve more complex issues. This includes...Tier 3 Technology projects with support from the IT Manager ; Leverage knowledge and IT expertise to troubleshoot and… more
- BAE Systems (Louisville, KY)
- …current and transferable) + Strong knowledge of ITIL 4 practices, particularly incident and service desk management, and federal IT standards (eg, NIST 800-53) + ... also provide Tier 1 support for remote access and service capabilities, including basic VPN checks, password resets, and...Proficiency in remote support tools (eg, Microsoft Endpoint Manager , VMware Horizon) and OS platforms (Windows, Linux) +… more
- Sunrise Senior Living (Louisville, KY)
- …families, and team members while meeting and exceeding Sunrise quality service standards. **RESPONSIBILITIES & QUALIFICATIONS** **Essential Duties** As a part of ... the Sunrise team, supporting our Mission, Principles of Service and Core Values is a fundamental part of...wash, sponge mop, sanitize and hand shampoo furniture, dust desk and floor lamps, and clean and polish glass… more
- BJs Wholesale Club (Louisville, KY)
- …+ Ensures that knowledgeable service is provided to members at the tire desk . Coordinates with Home Office regarding member tire needs as needed. + Maintains an ... goals, identify and retain top talent. Members: + Guarantee service excellence through all points of contact. + Set...clear, constructive communication. + Any person working as a Manager on Duty in the State of Florida must… more
- Pacific Northwest National Laboratory (Frankfort, KY)
- …& Benefits + Time & Labor + Absence Management + Payroll (US) + Employee & Manager Self- Service + HR Help Desk , Touchpoints, Communicate, and Guided Learning ... guidance to peers and stakeholders. + Participate in production support and service management activities (incident, problem, and change), as needed. HCM Functional… more