- New Jersey Resources (Wall, NJ)
- …is seeking a workload analyst to forecast monitor, and evaluate call center workload, staffing, and performance. Design, implement, and deliver standard ... call flow changes. + Work collaboratively with the business intelligence analyst to continuously improve measurement,...basis enabling effective management of the call center . Position Requirements: + Bachelor's degree in business… more
- Robert Half Technology (New York, NY)
- …with Agile Scrum methodologies, gap analysis, and document review. * Background in call center customer service or business analysis is advantageous. ... Description We are looking for a skilled Business Analyst to join our team. This Contract-to-permanent position offers an exciting opportunity to work closely… more
- City of New York (New York, NY)
- …is recruiting one (1) Administrative Staff Analyst NM to function as Director of Call Center Operations who will: - Direct the daily operation of the DSS ... OPPT Call Center staff and information systems to...current Federal, State, City and Agency regulations, policies and business practices to provide accurate representation of Agency policy… more
- City of New York (New York, NY)
- …to support New York City's communities. For more information about DCWP and its work, call 311 or visit DCWP at nyc.gov/dcwp, sign up for its newsletter, or follow ... of the agency with respect to procurement related issues. As a Procurement Analyst the prospective candidate will be responsible for the following tasks: - Preparing… more
- City of New York (New York, NY)
- …/Model Office location which includes, but is not limited to, the Family Services Call Center , Union Square BAC, Refugee BAC, Residential Treatment Services ... Description APPLICANTS MUST BE PERMANENT IN THE ADMINISTRATIVE STAFF ANALYST CIVIL SERVICE TITLE OR BE PERMANENT IN A...Center , and Supplemental Nutritional Assistance Program (SNAP) sites. The… more
- City of New York (New York, NY)
- …advertisements on the streets and in the subways, to the responsiveness of our call center operators, we bring every program, every resource, every employee's ... Job Description APPLICANTS MUST BE PERMANENT IN THE ADMINISTATIVE STAFF ANALYST CIVIL SERVICE TITLE, BE PERMANENT IN A COMPARABLE TITLE ELIGIBLE FOR 6.1.9 TITLE… more
- Capgemini (New York, NY)
- **Job Title:** Junior Desktop Analyst **Location** : New York, United States **Travel** : 25% **Job description:** The IMAC Junior Technician will be responsible for ... Infrastructure-Moves, Adds, and Changes (IMAC) activities across designated data center facilities. This includes installation, relocation, decommissioning, remote hands… more