- City of New York (New York, NY)
- …TO APPLY: FOR OTI/311 EMPLOYEES ONLY Candidates must be permanent in the Associate Call Center Representative title Please go to www.cityjobs.nyc.gov and ... oti.nyc.gov to learn more. The successful candidate will serve as a 311 Call Center Supervisor reporting to the 311 Customer Service Center . Responsibilities… more
- City of New York (New York, NY)
- …at locating and taking enforcement actions against assets. The Collections Division is seeking Call Center Representatives who will be reporting directly to the ... Call Center Manager. The selected candidates' duties and responsibilities will include, but are not limited to: -Providing great customer service while… more
- Mount Sinai Health System (New York, NY)
- **Job Description** The Offsite Patient Service Representative provides front line contact as a patient liaison within the access center , check-in/check-out, ... referrals and neighborhood administrative and physician support. The Patient Service Representative , possesses a commitment to excellence in the development of… more
- City of New York (New York, NY)
- … CIVIL SERVICE LIST ARE ELIGIBLE TO APPLY. Division/Program Summary: The DOHMH Call Center delivers enhanced customer service to the people of New ... is a workgroup that receive calls from Medical Providers to inform the agency's Call Center of reportable illnesses and diseases such as Measles, Communicable… more
- Amalgamated Bank (New York, NY)
- Amalgamated Bank is seeking a Sr. Contact Center Representative ! This is a highly visible, high-impact team responsible for every aspect of the consumer and ... an optimal experience in any situation. The Sr. Contact Center Representative will handle everything from general...+ Serve as back-up/overflow to provide technical and operational call center support to business clients for… more
- Hackensack Meridian Health (Tinton Falls, NJ)
- …healthcare and serve as a leader of positive change. The **Contact Center Representative ** will handle multi-channel requests in a fast-paced centralized ... in a customer service, customer facing (ie, retail or hospitality) or call center environment. + Effective verbal, written and interpersonal communication… more
- Bath Planet (Toms River, NJ)
- …bathroom remodeling company known for friendly service and high-quality work. Our call center team books qualified in-home design consultations for our ... Sales Support Representative (Full-Time) - Bathroom Pros Location: 1545 Route...and ongoing skill development What We're Looking For * Call center , customer service, inside sales, or… more
- City of New York (New York, NY)
- …Clerical Associate Level IV to serve as Customer Service Representatives in the Call Center . The selected candidates will be responsible for answering customer ... 59-17 Junction Blvd Corona Ny 35 hours per week Physical/Environmental Factors: Call Center Environment Loud and active work areas Prolonged sitting Confined to… more
- City of New York (New York, NY)
- …mental health crises or seeking mental health support. Drawing upon their expertise in call center operations, as well as their analytical and clinical skills, ... application of quality assurance standards for NYC 988 Crisis call center and other assigned programs. -...by utilizing a standardized tool to assess a statistically representative sample of inbound and outbound contacts (including calls,… more
- Penske Automotive (Toms River, NJ)
- …you will promptly, professionally, and courteously assist our customers in a call center environment communicating with customers via text, e-mail, or ... dealership, is looking for dependable individuals to join our Business Development Center and help deliver extraordinary customer experiences.** **JOIN OUR TEAM** At… more
- City of New York (New York, NY)
- …manner. Duties and responsibilities consist of working in a fast paced, busy call center environment; serving customers over the phones and communicating with ... be serving permanently in the title of Customer Information Representative or be reachable on the open-competitive list for...11101 Hours/Shift: 35 Hrs./M-F/ 9am to 5pm CUSTOMER INFORMATION REP - 60888 Qualifications 1. A baccalaureate degree from… more
- City of New York (New York, NY)
- …payroll, tax, City job applications and benefits information. The NYCAPS Central Help Desk call center serves as the first tier of support for agencies, ... the HC Bureau of NYCAPS Central (NCC). NCC is a human resources service center that oversees the expansion and maintenance of NYCAPS (New York City Automated… more
- ManpowerGroup (New York, NY)
- …services organization, is seeking Bilingual Customer Service Representatives to join their On-Site Call Center team.** As a CSR, you will support New Yorkers ... and internet to work from home. **Job Title: Bilingual Customer Service representative ** **Location:** **Onsite - 30 Broad Street, New York, NY** **Pay Range:**… more
- ManpowerGroup (New York, NY)
- …services organization, is seeking Bilingual Customer Service Representatives to join their Remote Call Center team.** As a CSR, you will support New Yorkers ... in accessing and managing their health plan enrollment. The ideal candidate has strong customer service skills, learns new systems quickly, communicates clearly, is dependable with attendance, and maintains a positive, solution-focused attitude in a fast-paced… more
- ManpowerGroup (New York, NY)
- Our client, a leading organization in the education sector, is seeking a Financial Aid Call Representative to join their team. As a Financial Aid Call ... align successfully in the organization. **Job Title:** Financial Aid Call Representative **Location:** New York, NY **Pay...portal. + Help students and families navigate the Student Center regarding To Do list items or holds that… more
- Eaton Corporation (Tinton Falls, NJ)
- …service availability, freight information, parts availability and general information through the call center for customers and market channels to create and ... opportunities to provide maximum value to the customer service representative position, to our customers and to Eaton. *...in your job search, application, or interview process, please call us at ### to discuss your specific need.… more
- Barnes & Noble (Monroe, NJ)
- …online at bn.com. As a Customer Support Specialist, you will thrive in a call center environment, providing exceptional service and support across various lines ... schedule as set by the needs of the contact center . * Handle escalated customer contacts after receiving specialized...policies, plans, and procedures. * Act as a positive representative of the company. * Assertive yet empathetic, demonstrating… more
- Google (New York, NY)
- …results in the real world. Some examples include the customer agent built for large call center environments, to fast food ordering handled by our Food AI agent. ... AI Applications product roadmap in customer experience and contact center AI, as well as go-to-market strategy. You will...We are committed to building a workforce that is representative of the users we serve, creating a culture… more
- Google (New York, NY)
- …languages: Javascript, Java, Go. + Experience in Agentic Design, especially Chat and Call Center systems, Agents, Search, and GenAI. + Active US Government ... GenAI based applications, using Agentic design. + Experience with contact center technologies and platforms and building conversational applications. + Experience… more
- Citigroup (New York, NY)
- …a focus on Microsoft Office applications + Working knowledge of banking business and/or call center environment + This position requires the employee to register ... The Sales Support Representative SAFE Act is an entry level position responsible for participating in a range of sales support activities including analysis of sales… more