- Pearson (Carson City, NV)
- … Support groups. **Position Summary** **:** The Service Desk Tech 1, School Technical Support is an hourly position with 2 Shift Options; determined at a ... achieve both academic and personal success. **Department Summary:** The Customer Support department is part of the...hours of 8am-6pm EST. Agents will work remotely, providing technical support services to school teachers and… more
- Concentrix (Carson City, NV)
- …answering questions about products and services while providing world-class customer service , troubleshooting, and technical support + Provide inbound ... inbound/outbound calls and/or via the Internet. This position provides customer service support and resolution...support using a call flow guide in the customer 's preferred language + Resolve technical issues… more
- Concentrix (Carson City, NV)
- …and/or online channels. This role is responsible for delivering exceptional customer service and/or technical support by resolving routine inquiries and ... channels. This role is responsible for delivering exceptional customer service and/or technical support by resolving routine inquiries and issues related… more
- Concentrix (Carson City, NV)
- …and/or online channels. This role is responsible for delivering exceptional customer service and/or technical support by resolving routine inquiries and ... Career Growth** " awards every year? Then a remote Customer Service Representative position at Concentrix is...sales quota defined by leadership each month. + Clarify customer requirements; probe for understanding, use decision- support … more
- Concentrix (Carson City, NV)
- …and/or online channels. This role is responsible for delivering exceptional customer service and/or technical support by resolving routine inquiries and ... team from 70+ countries where ALL members contribute and support each other's success and well-being, proudly united as...- Remote role include: + 1 + years of customer service experience + Active resident license… more
- Cognizant (Carson City, NV)
- … Service Desk Support Analyst will provide first-level technical support and customer service for enterprise IT environments. This entry-level ... access, including EC2, S3, Azure AD/Entra ID, and MFA architecture. + Deliver customer service excellence in unified contact center environments, using Genesys,… more
- Canon USA & Affiliates (NV)
- …region to Field Service Engineers (FSE) and Technical Support Specialists (TSS) for resolution of complex customer situations. Recommendations and ... Eng - MR - req1582** **OVERVIEW** Provide modality-specific technical service support within a...product knowledge and field experience. + Monitors and analyzes service alerts from customer scanners and resolves… more
- Oracle (Carson City, NV)
- … support strategy and model. Provide expert-level troubleshooting and technical support for Oracle's Big Data Service (BDS), OAC, DFS, DIS, Data Catalog, ... Support organization, your focus is to deliver post-sales support and solutions to the Oracle customer ...for customer needs. This involves resolving post-sales non- technical customer inquiries via phone and electronic… more
- Oracle (Carson City, NV)
- …Adapters, + Good knowledge in Oracle Cloud Infrastructure, Oracle Database + Technical support experience & Troubleshooting skills **Desired Skills:** + Fusion ... **Job Description** As a Principal Support Engineer, you will be the technical...understand and resolve inter server communication issues. + Advanced customer support and communications skills. + Ability… more
- Teleperformance USA (NV)
- **Category :** ** Customer Service / Support ** **About TP** **TP is a global, digital business services company. We deliver the most advanced, digitally powered ... VA, VT, WI, WV, WY.** **Your Responsibilities** **As a Technical Support Representative, you will be responsible...Diploma or equivalent.** + **Minimum of 6 months of customer service experience.** + **Must be 18… more
- Pearson (Carson City, NV)
- …are already utilizing Connections Learning products and services. **Position Summary** **:** Family Technical Support will work remotely as part of our contact ... center primarily providing technical support services to students and caretakers...as assigned **Requirements** **:** + Exceptional phone manners and customer service skills + Outstanding written and… more
- Tennant Company (Reno, NV)
- …+ Collaborate with internal partners such as sales, customer service , technical assistance, field service support , and other technicians to ... creating a cleaner, safer and healthier world. With manufacturing, operations and sales, service , and support functions across the globe, your journey at Tennant… more
- Lithia & Driveway (Las Vegas, NV)
- …the organizations objectives. This position is responsible for providing quality technical support and customer service to all customers of the ... What You'll Do: + Provide Tier 2 / advanced technical support for Lithia & Driveway stores...prioritize tasks + Team player focused on providing exceptional customer service + Experience in retail automotive… more
- Oracle (Carson City, NV)
- …IaaS, PaaS). Act as a trusted technical advisor and liaison between Customer and Oracle implementation, Support and Development teams in implementing best ... non- technical staff at all levels of the Customer organization. + Understanding of CSS Service ... organization performance and assisting in the development of support strategies. Issue Resolution: + Reviews service … more
- Red Hat (Carson City, NV)
- …Red Hat * Collaborate with the engineering, research and development, product management, and technical support teams * Create customer engagement plans and ... the Red Hat OpenShift Container Platform. At Red Hat, customer support includes far more than just...with our engineering, research and development, product management, and technical support teams to debug, test, and… more
- Oracle (Carson City, NV)
- …issues.As a Principal Support Engineer, you will offer strategic technical support to assure the highest level of customer satisfaction. A primary focus ... Support organization, your focus is to deliver post-sales support and solutions to the Oracle customer ...for customer needs. This involves resolving post-sales non- technical customer inquiries via phone and electronic… more
- Southwest Gas Corporation (Las Vegas, NV)
- The Supervisor/SAP/ Technical provides high-level technical support and direction for the SAP technology stack, including SAP S/4 HANA, C4C, and BW/4HANA as ... functional modules and other related meter to cash and customer self service applications and maintain configuration...Company's core business and functions as related to the support of SAP modules *Ensure customer satisfaction… more
- iCIMS (Carson City, NV)
- …Customer Education and promote self- service resources. + Serve as the customer 's technical advocate in product or support escalations, coordinating ... ensure visibility across Customer Success, Product, and Support teams. + Provide insights on common technical...product roadmap planning. **Qualifications** + 2-5 years in a technical customer -facing role within SaaS, preferably HR… more
- CBRE (Carson City, NV)
- …promptly. The position combines technical knowledge with customer service expertise to deliver reliable facilities support and maintain smooth day-to-day ... the ability to resolve issues promptly. The position combines technical knowledge with customer service ...combines technical knowledge with customer service expertise to deliver reliable facilities support … more
- Oracle (Carson City, NV)
- …Business vertical is reinventing and growing customers. The Advanced Customer Support service provides functional and technical improvement. Our team ... model for our growing installed base of valued Customers. Specifically, the Advanced Customer Support (ACS) offering has been created to provide an umbrella… more