- Trellix (Albany, NY)
- **_Job Title:_** Customer Success Manager **About** **Trellix:** **Trellix, the trusted CISO ally, is redefining the future of cybersecurity and soulful ... work. More at https://www.trellix.com/ . **_Role Overview:_** Job Description Summary Customer Success Manager (CSM) is responsible for driving customer… more
- Rocket Software (Albany, NY)
- … Success leader that can help build out and lead our Sr. CSM group. As the Manager , Customer Success Management, you will lead a team of our Senior ... leader that can help build out and lead our Sr. CSM group. As the Manager , Customer Success Management, you will lead a team of our Senior Customer … more
- Pearson (Albany, NY)
- …with Pearson's WFS products by collecting, managing and analyzing data to improve customer success operational efficiency and effectiveness. Your focus will be ... **Job Summary:** As Customer Program Manager (CPM), you play...success , and managing the operational needs of the Customer Success team while contributing to a… more
- Datavant (Albany, NY)
- …professional, educational and life experiences to realize our bold vision for healthcare. The Customer Success Manager is part of the Datavant organization ... adjustment projects and reports on project status to all stakeholders. Datavant's Customer Success Managers are hybrid project management and consulting… more
- Windstream Communications (Albany, NY)
- …fiber-optic network spanning approximately 150,000 miles. **What You'll Do:** The Enterprise Customer Success Manager is responsible for establishing and ... and promoting customer adoption of our products & solutions. The Customer Success Manager ensures customers are satisfied with services and are realizing… more
- Confluent (Albany, NY)
- …is searching for an experienced technical leader to manage our team of Federal Customer Success Technical Architects (CSTAs). Our CSTAs, similar to a Technical ... Account Manager (TAM), work with our Strategic customers in our...with leadership from Support, Professional Services, Sales, and other Customer Success teams to drive customer… more
- Verint Systems, Inc. (Albany, NY)
- …Reporting, Dashboards, adhoc) which as requested by customers and communicated by the Customer Success Manager . + Develop recommendations for improving the ... to conduct superior analytics, as suggested by the product team or customer success leadership. + Leverage expertise during analysis relative to verticals or… more
- Confluent (Albany, NY)
- … to join our Public Sector Professional Services team under the Customer Success organization. As an Engagement Manager , you will assure Customer ... an important Professional Services contact for our key customers, the Engagement Manager is a long-term, relationship-based, customer -facing role. Besides … more
- GCG (Albany, NY)
- …a GCG Company, where we thrive on collaboration, innovation, and a shared commitment to customer success . As Product Manager , you will lead the entire ... **Overview** **About the Opportunity** As our Datacom Product Manager , you will play a key role in...and engineering teams, you will ensure our solutions exceed customer expectations while driving growth. Our team operates with… more
- Datavant (Albany, NY)
- …flow of data across our platform. You will work closely with our other engineering manager and our Customer Success team to ensure successful go lives. ... the technical vision** for Datavant's delivery of Site Connect. + **Partner with Customer Success and Product to lead successful go lives.** + **Be a critical… more
- Iron Mountain (Albany, NY)
- …so, let's start the conversation. Iron Mountain is seeking a Senior Partner Success Manager to join our Digital Customer Success team. In this role, ... training guides **Required Qualifications:** + Minimum of 5-7 years of customer success experience, with a focus on fostering strategic partner relationships for… more
- DXC Technology (Albany, NY)
- …or equivalent combination of education and experience + 5-7 years of experience in Customer Success , Account Management, or a technical customer -facing role. ... Enterprise Technology Stack to drive new levels of performance, competitiveness, and customer experience. Learn more about how we **Location:** Remote with travel to… more
- Dodge Construction Network (Albany, NY)
- Customer Engagement Manager Location: Remote, United States, United States **Description** The Customer Engagement Manager is a key member of our Go to ... existing SMB customers to realize value through their partnership with Dodge. The Customer Engagement Manager supports the customer experience through… more
- American Express (Albany, NY)
- …relationship with existing Small Business and Middle Market Card Members. As a Senior Manager on the Digital Customer Growth Team you will lead strategic ... with a heavy focus on attention to detail + Thought leader with proven success in leveraging customer insights and innovative thinking to deliver best in… more
- FranklinCovey (Albany, NY)
- …of Revenue Operations of Customer Growth and our Sr. Director of Customer Success . The position will co-own the go-to-market (GTM) strategy, manage our ... and institutions. To learn more, visit franklincovey.com . **Title:** Manager of Revenue Operations & Strategy - Customer...third of this role will focus on our Client Success team, with the other two thirds supporting our… more
- Elevance Health (Latham, NY)
- ** Manager I - Customer Care -...strategy, power our business outcomes and drive our shared success - for our consumers, our associates, our communities ... Join us and together we will drive the future of healthcare. The ** Manager I - Customer Care** is responsible for providing oversight for customer service… more
- Sharecare (Albany, NY)
- …expectations are met + Manage and meet project implementation targets for timeliness, customer success metrics + Serve as a trusted advisor and subject ... learn more, visit www.sharecare.com. **Job Summary:** The Center Support Services Manager is primarily responsible for maintaining effective internal support for… more
- DXC Technology (Albany, NY)
- …AI copilots that help users navigate and act with confidence.** **Translate customer goals and feedback into clear, actionable product requirements across responsive ... and mobile environments.** **Partner closely with UX design, engineering, data science, and customer facing teams to refine the customer journey and ensure… more
- Broadcom (Albany, NY)
- …tools, which you will use to drive consumption and adoption + Create a Success Plan with objectives/tasks aligned to customer requirements / business objectives ... New York, Florida, Georgia, or Texas _ **TECHNICAL ADOPTION MANAGER ** The Elevator Pitch: Why will you enjoy this...account strategies, and taking ownership of consumption and adoption success for our customer . + Working closely… more
- Datavant (Albany, NY)
- …role in crafting our platform's value story, partnering closely with Product, Sales, Customer Success , and Marketing teams to define expansion paths, enable ... Manager who thrives at the intersection of product, customer , and commercial strategy. In this role, you'll do... Customer Experience** : Partner with Product and Customer Success to enhance onboarding, in-product education,… more