- Dow Jones (Princeton, NJ)
- …working environment that supports inclusivity and team engagement. You will report to the Senior Manager , Customer Service Excellence and be based in our ... on delivering excellence during every customer interaction. The Customer Service Excellence team's mission is to improve the DJCS employee experience… more
- Deloitte (New York, NY)
- …communication, collaboration, and negotiation skills to lead an environment driven by customer service and teamwork + Excellent leadership skills including ... and Risk Management (QRM) group is seeking a Risk Manager with extensive experience in supporting complex deals and...desirable + Extensive track record of success in Delivery Excellence /Risk and/or in client service delivery +… more
- iCIMS (Holmdel, NJ)
- …seeking an experienced and dynamic professional to take on the role of Senior Manager for our Center of Excellence in Professional Services. This individual will ... belongs. **Responsibilities** + Manage the Professional Services Center of Excellence team, which partners with the service ...from customers to identify themes and opportunities to improve customer experience. + Partner with the service … more
- Amazon (New York, NY)
- …define, build, and execute the roadmap for our customer success. The Senior Customer Success Manager drives revenue growth for some of the most influential ... customer satisfaction by delivering an optimal level of service through strategic insights, relentlessly high operational standards, and highly effective… more
- Integra LifeSciences (Princeton, NJ)
- …patient outcomes and set new standards of care. Integra Life Sciences is looking for a Manager of Customer & Field Service Technologies with a proven track ... record of driving alignment across Customer Service and Field Service ...Business field, Master's Degree Desirable_ + Preferred Certifications: _Process Excellence / Six Sigma / Lean / Organizational Change… more
- American Airlines (New York, NY)
- …support through a variety of mechanisms in order for them to deliver superior customer service + Coaches and mentors frontline team members in skill development, ... the selected candidate. **What you'll do** + Drives operational excellence + Creates an environment that cares for our... customer service elevation and company culture behaviors… more
- Amazon (New York, NY)
- …effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws ... more agile, and innovate faster. AWS is seeking a Customer Solutions Manager (CSM) to help customers...and establish programmatic governance. You own and drive execution excellence for the end-to-end customer engagement (technical,… more
- Mount Sinai Health System (New York, NY)
- …time-management: Managing multiple customers and cases simultaneously while maintaining high customer service . Non-Bargaining Unit, M5L - HSO Digital Experience ... **Job Description** **IT Project Manager I ( Customer Success Manager...providers, or healthcare partners. + Prior exposure to handling customer inquiries, troubleshooting service issues, and resolving… more
- Philips (Mercerville, NJ)
- …fuel growth, champion customer -centric initiatives to enhance product innovation and service excellence , lead and develop senior team members to align with ... As a Customer Success Manager - Government, you...for the customer to innovate products, enhance service excellence , and cultivate an organization-wide … more
- Amazon (New York, NY)
- Description The Strategic Account Services (SAS) organization is seeking a Luxury Beauty Senior Customer Success Manager to shape the future of the program. The ... Senior Customer Success Manager drives business growth for...ensuring Seller satisfaction by delivering an optimal level of service through strategic insights and relentlessly high operational standards.… more
- Medtronic (Queens County, NY)
- …necessary documentation (eg, implant registration, salesforce.com, mStar) and phone calls ( customer service ). + Updates sales representatives concerning cases. ... in the Life** Join our full-time, paid Sales Training Excellence Program-a comprehensive 2-3 year pathway designed to launch...and provides support with rotation and delivery to optimize customer service and efficiency. + Promotes Carelink… more
- Amazon (New York, NY)
- …all sizes to innovate and expand in the cloud. Our team empowers every customer to grow by providing tailored service , unmatched technology, and committed ... more agile, and innovate faster. AWS is seeking a Customer Solutions Manager (CSM) to help customers...and establish programmatic governance. You own and drive execution excellence for the end-to-end customer engagement (technical,… more
- Amazon (New York, NY)
- …all sizes to innovate and expand in the cloud. Our team empowers every customer to grow by providing tailored service , unmatched technology, and unwavering ... help us grow. As an Amazon Web Services (AWS) Customer Solutions Manager you will be responsible...and lead teams. Your enterprise cloud experience and operational excellence will influence the team's decisions, provide insight, and… more
- Amazon (New York, NY)
- …effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws ... shift in computing and is looking for an accomplished Customer Solutions Manager (CSM) to support Enterprise...project team level. Your enterprise cloud experience and operational excellence will provide insight and help drive secure and… more
- Amazon (New York, NY)
- …effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws ... Description As Principal Product Manager of Customer Success Platforms, Intelligence,...platform capabilities (eg, unified data models, ML-powered risk scoring, self- service analytics) by writing clear Business Requirement Documents, PRFAQs,… more
- Deloitte (New York, NY)
- …ends on August 29th, 2025. Work You'll Do A Field Service Sr. Manager works with Service Excellence leadership to identify prospects, cultivate, sell ... Field Service Senior Manager Our Deloitte Sales...Field Service Senior Manager Our Deloitte Sales & Service ...opportunities at existing clients. The Team Our Sales & Service offering drives global customer transformation by… more
- Amazon (New York, NY)
- …effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws ... Description We are seeking a Senior Customer Solutions Manager (CSM) to join our global Media & Entertainment Industry team to work with one of our largest… more
- Amazon (New York, NY)
- …effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws ... Description We're seeking aTechnical Program Manager to join our Amazon Web Services Generative...years. We're structured with a delivery arm that executes customer implementations and a solutions arm that creates consistent… more
- Amazon (New York, NY)
- Description Amazon Ads is seeking an experienced Global program & project manager for our Programmatic Solutions Consultants team. Amazon Advertising is dedicated to ... a range of flexible pricing and buying models, including self- service , managed service , and programmatic ad buying,...advertising customers. As a Senior AdTech Services and Solutions Excellence Lead (Sr. ASSET Lead), you will work with… more
- International Rescue Committee (New York, NY)
- …of collaboration and accountability. Your ability to successfully to provide top-notch customer service will be crucial in maintaining IRC's esteemed reputation ... Requisition ID: req58930 Job Title: Global Service Desk Manager Sector: Information Technology...business strategies, and track progress toward departmental KPIs and service excellence benchmarks. Processes + Drive process… more