- BSF Talent Recruitment (New York, NY)
- About the job Bilingual Customer Success Manager in the USA ( SaaS Product Vertical) Job brief We are seeking a dynamic and experienced Customer ... SaaS products. The main goal of a customer success team is to provide support...years of B2B customer success , customer service or account management experience in SaaS… more
- Black Pen Recruitment (New York, NY)
- …forecast revenue, and ensure data-driven decision-making. Collaborate with marketing, product, and customer success teams to align sales strategies with business ... About the job Senior Sales Manager ( SAAS /CRM) Our client is a leading fintech company...a comprehensive sales strategy to drive revenue growth and customer acquisition across global markets. Build, lead, and mentor… more
- Brightflag (New York, NY)
- …to a fast growing market. And we are continuing to invest heavily in product and customer success . This means that our customer success teams support ... for you? We're seeking an experienced and highly motivated Customer Success Manager who has a proven...Experience 5+ years in a CSM role at a SaaS company, with experience building relationships with executive stakeholders,… more
- Impact (New York, NY)
- …our soul. We are passionate about our people, our technology, and are obsessed with customer success . Working together enables us to grow rapidly, win, and serve ... to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and...visit www.impact.com. Your Role at impact.com: As an Enterprise Customer Success Manager, you will be an… more
- EliseAI (New York, NY)
- …is the right place for you. About The Role EliseAI is looking for a Customer Success Manager who will own strategic relationships with our customers, working ... customers' performance Proactively identify underperforming customers and execute plans to improve the customer 's success in order to prevent churn Act as a… more
- Taxbit (New York, NY)
- …manage and grow our existing customer base is of equal importance. As a customer success hire for the company, you'll serve as a central point of contact ... Bachelor's degree; MBA preferred 5+ years of experience in account management, customer success , consulting, or professional services Background and expertise in… more
- Workwize (New York, NY)
- Join our team as the Customer Success in the US for our fast-growing, SaaS scale-up. We're expanding into North America and looking for a strategic, hands-on ... adoption, retention, and growth-building lasting partnerships while helping shape how we do Customer Success in the US. If you're energized by ownership, impact,… more
- Adonis.io (New York, NY)
- …B2B SaaS and/or Revenue Cycle Management. Ability to take a consultative approach to Customer Success - with many paths to ROI - it is important for CSM's ... of a sophisticated book of business with minimal supervision, driving success for both the customer and the company. Learn the ins and outs of customers'… more
- Tabs (New York, NY)
- …sales approaches. Who you are: 5+ years of experience in Customer Success , ideally at a growing SaaS /Fintech business and/or with a finance/accounting ... General Catalyst. About the Role We are looking to bring on an experienced Customer Success Manager to help lead our customer success initiatives. You… more
- Vendelux Inc (New York, NY)
- …Shutterstock, Bain, ZoomInfo, Zulily, NewtonX and Compass. We are looking for the next Customer Success team member who will help our growing roster of clients ... company sponsors and attends. We are a Series A SaaS company and provide the system of record for...the opportunity to help build this function here. The Customer Success role is a full-time onsite… more
- Elite Technology (New York, NY)
- …value and ROI. Collaborate with internal teams-including product, implementation, and customer success -to ensure exceptional delivery. Track pipeline and ... most strategic clients. This is a key role within our fast-paced, growth-focused SaaS organization, responsible for maximizing client success and driving revenue… more
- Pacvue (New York, NY)
- …goals. The ideal candidate brings a proven track record in B2B or SaaS sales, experience working with VP-level stakeholders, and deep knowledge of the digital ... first contact through onboarding, ensuring a seamless and positive customer experience. Why work at Pacvue?: Be on the...in National/Key Account Management. 5-10+ years of B2B and/or SaaS sales experience. Experience closing deals with VP Level… more
- Celonis (New York, NY)
- …the global leader in Process Mining technology and one of the world's fastest-growing SaaS firms. We believe there is a massive opportunity to unlock productivity by ... low friction, as well as facilitating and aggregating business, customer , and market data & insights. We are looking...in the field of project management and program implementation. Success requires the ability to structure and manage large… more
- Kraken (New York, NY)
- …Liaison, and Advocate for the Client Be the hands-on technical presence that ensures customer success in the everyday. Triage and manage technical incidents in ... a customer -facing technical role such as Technical Account Manager, Customer Success Engineer, Solutions Engineer, Enterprise Architecture or similar. Proven… more
- Contentsquare (New York, NY)
- …role will interface across all Company teams and functions including Consultants, Customer Success Managers, Pre-sales Engineers, Finance and Legal; and requires ... with senior executives and decision-makers Serve as the voice of the customer and collect feedback to drive continuous improvement across all areas including… more
- ButterflyMX (New York, NY)
- …renewal process, including automation and scalability initiatives Collaborate cross-functionally with Customer Success , Finance and Sales to maximize retention ... remote-first environment Entrepreneurial mindset with a passion for process improvement and customer success Proven experience with leveraging AI tools in both… more
- Centari, Inc (New York, NY)
- …roadmap Requirements 7+ years of enterprise account management experience in B2B SaaS , with proven success managing sophisticated client relationships Startup ... team to develop the playbooks, processes, and frameworks that will drive client success as we scale. The ideal candidate brings startup experience, a track record… more
- Ridgeline (New York, NY)
- …firms when third-party services are required to support implementation Collaborate with Customer Success to support upsell opportunities for services and ... strategies and closing complex service agreements in a fast-moving SaaS environment? Are you excited to drive innovation in...innovative team. As a Services Sales Lead on Ridgeline's Customer Experience (CX) team, you will be responsible for… more
- Datadog (New York, NY)
- …working closely with Engineering, Design, Data Science, Marketing, Sales, and Customer Success to deliver impactful AI-powered experiences. Translate ... large language models-able to work closely with engineers and data scientists. Strong customer empathy with the ability to translate customer needs into elegant… more
- Wix (New York, NY)
- …Share feedback with marketing on lead quality and campaign performance; coordinate with customer success for seamless onboarding. Stay Informed: Keep up with ... position Wix as a solution. Qualifications 2-4 years of sales experience ( SaaS /tech preferred) with demonstrated success in outbound sales, new market… more
