- Canon USA & Affiliates (Philadelphia, PA)
- …escalation as required. - Daily review of proactive care activities. - Escalation to Service Department as required. - Engagement with client IT contacts as ... develops and manages site personnel for performance improvement. - Reviews Monthly Service Performance Reports with client . - Establishes developmental goals and… more
- Ensono (Dover, DE)
- Senior Service Delivery Manager - East Coast... client advocate and a point of escalations for client service delivery needs. + Coordinates ... and monitors service improvement plans (SIP) across all Ensono operational delivery . + Collaborates with the Client Engagement Executive (Sales) to build… more
- Jacobs (Philadelphia, PA)
- …immigration sponsorship. What you'll do: * Serve as the point of contact for client service activities and develop strategies to grow the higher education ... ensuring every project makes a meaningful difference As a Client Account Manager for Higher Education for...individual annual sales goal. * Identify, charter, and lead client service teams comprised of multi-disciplinary project… more
- Cognizant (Philadelphia, PA)
- …Technology Solutions is currently seeking a highly skilled **Healthcare Payer Client Relationship Manager (Associate Director)** who will be responsible ... **Overview** Client Relationship Managers are key contributors to commercial...and P&L of these accounts. The CRM works with delivery teams to enhance backlog, optimizing the resource mix… more
- Deloitte (Philadelphia, PA)
- …+ Extensive track record of success in Delivery Excellence/Risk and/or in client service delivery + Demonstrated track record of developing creative ... risks during proposal development, during contracting, at engagement startup, and throughout service delivery for Operate engagements Ongoing and Post Execution… more
- Deloitte (Philadelphia, PA)
- …data platforms. Our delivery models are tailored to meet each client 's unique requirements. Engineering as a Service provides complete design, ... Position Summary Application Operations Sales & Delivery Lead/Senior Manager /Specialist Leader-AI & Engineering Join our AI & Engineering team in transforming… more
- Vanguard (Malvern, PA)
- …care, work-life balance, and an investment in your future at its core. IT Delivery Manager will manage the strategic and tactical direction of Vanguard's ... and Security (GR&S) at Vanguard enables business strategy, protects client and Vanguard interests (eg, assets and data), and...and long term department goals. Monitors and reports on service delivery metrics and overall performance. 4.… more
- Datavant (Dover, DE)
- …sources of de-identified real world data (eg, claims). As the Retrieval Solutions Delivery Manager , you will be responsible for the successful execution of ... issues, and generate project and customer-level metrics and reports + Provide exceptional client service and support, constantly considering ways we could better… more
- CDM Smith (Newark, DE)
- …based in any of our CDM Smith offices CDM Smith is seeking an Industrial Client Service Leader with a strong industrial water and wastewater background to help ... an integral member of our dynamic Industrial team, the Client Service Leader contributes by: * Leading...at the forefront of leading-edge tools that improve project delivery for clients * Implementing short and long-term strategies… more
- CDM Smith (Philadelphia, PA)
- …Unit:** NAU **Job Description:** CDM Smith has an exciting opportunity for an experienced Client Service Leader to lead client engagement and business ... proposal efforts and presentations. * Implementing CDM Smith's Sales Delivery Process and proactive use of CDM Smith's sales...costs. * Engaging in routine coordination with other area client service leaders and internal business units… more
- CDM Smith (Newark, DE)
- …locations for this position would be: Maryland, Virginia, or Washington DC** As a Client Service Leader (CSL), you will be responsible for continued growth and ... participating in leadership roles in professional societies and associations. **Job Title:** Client Service Leader - Disaster Mitigation, Response & Recovery… more
- Cayuse Holdings (Dover, DE)
- …business development and delivery teams (proposal/capture, service delivery , project management or business operations) balancing client interaction, ... **_EMPLOYEE TYPE:_** Full-Time Salary Exempt **_TRAVEL:_** Yes **_RELOCATION:_** No Our client account leaders build, lead, sell and deliver large, complex, programs… more
- NTT America, Inc. (Philadelphia, PA)
- …Program Implementations, and Customer Service Improvement (CSI) Programs. The Onsite Delivery Manager will coordinate with NTTD Client Delivery ... + Coordinate Field Service Tower Integration activities ( Service Desk, Desktop Engineering + Manage Delivery ...Owners receive high customer satisfaction. The Delivery Manager will partner with NTT DATA client … more
- Catalent Pharma Solutions (Philadelphia, PA)
- **Supply Chain Customer Service Manager ** **Position Summary:** Catalent, Inc. is a leading global contract development and manufacturing organization (CDMO) ... in Philadelphia, PA is hiring a Supply Chain Customer Service Manager . The Manager is...effective communication, team building, motivation and recognition + Leads client service improvement projects through effective project… more
- Wolters Kluwer (Philadelphia, PA)
- **Customer Service Technical Specialist (Release Manager ) - Hybrid USA R0048087 |** **CPESG | Enablon EHS - NA - Wolters Kluwer** **Job Description** Enablon, a ... modules, and highly configurable. Therefore, each customer solution is unique. **Customer Service Technical Specialist (Release Manager ** ) is responsible for… more
- TD Bank (Philadelphia, PA)
- …details for this role. **Line of Business:** TD Wealth **Job Description:** The Private Client Service (PCS) Senior Income Tax Advisor is responsible for the ... other staff, internal departments and outside professionals to resolve more difficult Client Customer service issues, problems and requests + Communicates and… more
- SAP (Newtown Square, PA)
- …**Career Level: T3-3** **Original Posting Date:** 06/09/25 **Job Title:** Technical Service Manager **Location:** Newtown Square, PA **Work Model:** Hybrid ... **Purpose and Objective:** SAP America, Inc. seeks a Technical Service Manager at our Newtown Square, PA...Work as a team with CDMs and ECS internal service delivery to serve and delight our… more
- Nutanix (Dover, DE)
- …change and building lasting client relationships? If so, joining Nutanix as a Service Sales Manager will empower you to be at the forefront of innovative ... commitment to driving positive customer outcomes through collaboration, innovation, and exceptional service delivery . By fostering a culture of teamwork and… more
- EPAM Systems (Conshohocken, PA)
- …Your delivery leadership will be responsible for on-time/on-budget delivery that achieves client business outcomes. Req.#837133545 **\#LI-DNI** **\#LI-CE1** ... and IT alignment, IT cost optimization and budget/resource management, IT service / delivery management (including shared services), IT legacy systems conversion,… more
- CDM Smith (Newark, DE)
- …ID:** 40509BR **Business Unit:** FSU **Job Description:** The Disaster Program Delivery Specialist: * Collects, coordinates and/or reviews applicant data to ... when technical expertise may be needed throughout the program delivery process. * Supports the claims process by reviewing...Smith Placement Agreement from the CDM Smith Recruitment Center Manager to receive payment for your placement. Verbal or… more