- SHI (Dover, DE)
- …you need to thrive - in our offices or yours.** **Job Summary** The Service Delivery Manager supports our Managed Services Expert Support customers. ... The Service Delivery Manager is responsible for the day-to-day management of customer service delivery and ensuring a high level of customer… more
- Ensono (Dover, DE)
- Senior Service Delivery Manager - East Coast preferredRemote - United StatesJR011749 **Primary Responsibilities:** + Acts as a client advocate and a point of ... escalations for client service delivery needs. + Coordinates internally across Ensono with cross-functional teams to ensure the relationship and services levels… more
- Canon USA & Affiliates (Philadelphia, PA)
- …as required. - Daily review of proactive care activities. - Escalation to Service Department as required. - Engagement with client IT contacts as required to ... of external vendor billing. - Solicits customer feedback and ideas for service improvement. - Monitors and ensures staff compliance with established processes and… more
- Capgemini (King Of Prussia, PA)
- …day delivery relationship with global client and partners while providing support to Service Delivery and Lead Operations manager to promote new ... King of Prussia or Chicago preferred. Hybrid work environment **Job Summary** The Service , Asset and Configuration Manager (SACM) Lead is responsible for the… more
- Ensono (Dover, DE)
- …operational excellence **Key Areas of Focus for this Role** + Collaborate with the Service Delivery Manager to identify and capture MF operational trends, ... + Knowledge of DR planning and execution + Experience with client facing and Service Delivery communication acumen. + Experience with on-boarding new clients in… more
- NTT America, Inc. (Philadelphia, PA)
- …Program Implementations, and Customer Service Improvement (CSI) Programs. The Onsite Delivery Manager will coordinate with NTTD Client Delivery Executive ... + Coordinate Field Service Tower Integration activities ( Service Desk, Desktop Engineering + Manage Delivery ...Business Unit Program Owners receive high customer satisfaction. The Delivery Manager will partner with NTT DATA… more
- TTEC (Dover, DE)
- …client directly the CEM must have High energy and creativity. You'll report to Senior Manager , Sales Service Delivery . You will drive revenue for the Client ... in your field, so you can be confident in providing the highest level of service possible whether through voice, chat or email interactions. And we trust you already… more
- SAP (Newtown Square, PA)
- …Occasionally take over responsibility as a (sub-)project lead or team lead for a service delivery . Support line manager (s) in people development tasks. ... **Requisition ID: 425163** **Work Area: Customer Service and Support** **Expected Travel: 0 - 50%** **Career Status: Professional** **Employment Type: Regular Full… more
- SAP (Newtown Square, PA)
- …take over responsibility as a (sub-) project lead or team lead for a service delivery . Support line manager (s) in people development tasks. Deliver ... Drive the creation of templates, common practices and supporting service delivery artifacts in order to optimize...Suite; * ServiceNow, Jira Software, Azure DevOps, SAP Solution Manager 7.2, and SAP Cloud ALM architecture design and… more
- SAP (Newtown Square, PA)
- …must have manager 's approval to transfer.** **SAP NS2 is seeking a CAS Delivery Manager for the CAS Delivery Team.** **PURPOSE AND OBJECTIVES** ... key challenge for SAP and its customers. A key service for customers during the operations phase at NS2...and database operations in a secure cloud environment. The Delivery Manager brings expert technical and/or application… more
- Deloitte (Philadelphia, PA)
- …risks during proposal development, during contracting, at engagement startup, and throughout service delivery for Operate engagements Ongoing and Post Execution ... and Risk Management (QRM) group is seeking a Risk Manager with extensive experience in supporting complex deals and...success in Delivery Excellence/Risk and/or in client service delivery + Demonstrated track record of… more
- SAP (Newtown Square, PA)
- …take over responsibility as a (sub-) project lead or team lead for a service delivery . Support line manager (s) in people development tasks. Deliver ... Drive the creation of templates, common practices and supporting service delivery artifacts in order to optimize...and Role Management; + ABAP Programming; + SAP Solution Manager and SAP Focused Run administration and configuration; +… more
- SAP (Newtown Square, PA)
- …take over responsibility as a (sub-) project lead or team lead for a service delivery . Support line manager (s) in people development tasks. Deliver ... Drive the creation of templates, common practices and supporting service delivery artifacts in order to optimize...customization; * Business process modelling using ARIS, SAP Solution Manager , SAP Signavio, and SAP EA Designer; and *… more
- SAP (Newtown Square, PA)
- …Occasionally take over responsibility as a (sub-)project lead or team lead for a service delivery . Support line manager (s) in people development tasks. ... the portfolio. Drives the creation of templates, common practices and supporting service delivery artifacts to optimize business processes. Mentors business… more
- Deloitte (Philadelphia, PA)
- Position Summary Application Operations Sales & Delivery Lead/Senior Manager /Specialist Leader-AI & Engineering Join our AI & Engineering team in transforming ... transforming engineering teams and modernizing technology & data platforms. Our delivery models are tailored to meet each client's unique requirements. Engineering… more
- SAP (Newtown Square, PA)
- …Occasionally takes over responsibility as a (sub-)project lead or team lead for a service delivery . Supports line manager (s) in people development tasks. ... **Requisition ID: 427116** **Work Area: Customer Service and Support** **Expected Travel: 0 - 100%** **Career Status: Professional** **Employment Type: Regular Full… more
- Insight Global (Philadelphia, PA)
- Job Description One of our largest clients is looking for a Senior Delivery Manager to join their dynamic team. As a Delivery Manager /Scrum Master, you ... . Skills and Requirements 4+ years of professional experience as a Delivery Manager or Scrum Master Experience managing 2+ squads working… more
- JPMorgan Chase (Wilmington, DE)
- …leader to join the Machine Learning & Intelligent Operations (MLIO) team as Product Delivery Manager to lead the delivery of the Knowledge Management ... enhance the customer and employee experience. As a Product Delivery Manager within the Knowledge Management team...and improve customer experience, focusing on strategies to increase self- service , reduce service call volumes, and enhance… more
- The Cigna Group (Philadelphia, PA)
- **SOC 1 Compliance and Delivery Manager ** This is a senior, individual contributor role **Job Description:** This is a global role focused on leading SOC1 ... for System and Organization Controls (SOC1) Reports. The SOC1 Compliance and Delivery Manager will collaborate with organization-wide Technology teams to drive… more
- Penn Medicine (West Chester, PA)
- …Responsible for Management and Nursing Leadership oversight for the Labor & Delivery unit. Adheres to Nursing Policies and Procedures and Organizational Goals and ... the department in an efficient and cost effective manner. The clinical manager will work collaboratively with other hospital services, medical staff, and… more