- SAP (New York, NY)
- …program designed for talent who are early in their career. **Who You'll Become** The Customer Success Manager ( CSM ) works directly with customers to ... **What You'll Do** As a CSM within the SAP Academy for Customer Success , you will be responsible to: + Successfully complete a 10-month learn-apply program,… more
- SAP (New York, NY)
- …for customer success the organization. This office will drive alignment with Customer Success Manager ( CSM ) roles by empowering them with ... that drive customer adoption, increase feature utilization, and foster long-term customer success . Your work will directly support and strengthen customer… more
- IBM (New York, NY)
- **Introduction** A Customer Success Manager Architect ( CSM ) focused on Artificial Intelligence (AI) in IBM means a career where you're helping clients ... IBM's products and services. **Your role and responsibilities** The Customer Success Manager AI role...people skills often associated with this position, this AI CSM role is specialized in data science, generative AI,… more
- IBM (New York, NY)
- **Introduction** A Customer Success Manager Intern ( CSM ) focused on IBM solutions means a career where you're helping clients fully realize the value of ... IBM's products and services. **Your role and responsibilities** A Customer Success Manager Brand Specialist...people skills often associated with this position, in this CSM intern role, you will work closely with customers,… more
- Mount Sinai Health System (New York, NY)
- …150 E 42nd Street, New York, NY 10017** We're looking for a seasoned and strategic Customer Success Manager II to join our high-performing team leading the ... strong relationship management and data-driven strategy to ensure long-term customer success and retention. In this role,...public health, health informatics, or related field. + PMP, CSM , CCSM, CPHIMS certifications a plus. + 8+ years… more
- MongoDB (New York, NY)
- …oversight, this role will also be responsible for the direct leadership of the other Customer Success team members (CSMs) aligned to the account. This role will ... Recruit, mentor, develop and directly lead individuals on the CSM team assigned to the account Account Planning and...with 1-2 years of management experience, preferably in a customer success or account management capacity +… more
- American Airlines (New York, NY)
- …This job is a member of the Hubs & Gateways Team within the Customer Experience Division. + Responsible for the management of employees dedicated to assisting ... revenue and delivers outstanding service. Also responsible for resolving customer service and operational challenges. **What you'll do** +...including nights, weekends and holidays, as well as provide CSM on Duty coverage + Ability to travel as… more
- CGI Technologies and Solutions, Inc. (New York, NY)
- …applicants, and other issues requiring more senior-level expertise * Assist the Government Customer Service Manager ( CSM ) with inquiries from Congress, ... communication skills (translation and Mandarin speaking requirements as needed), have experience in customer service, and be able to work as a team in a fast-paced… more
- Amazon (Jersey City, NJ)
- …AWS Engagement Managers seek to understand our customers' needs, their missions, how success is defined, and ensure that we are exceeding expectations in developing ... and delivering solutions. As a Sr. Engagement Manager , you will collaborate across roles to understand..., you will collaborate across roles to understand a customer 's mission objectives and define project goals. You will… more
- Amazon (New York, NY)
- …Services (ProServe) team is seeking a highly skilled and versatile Senior Engagement Manager (EM) to join our team and lead the delivery of complex cloud ... technical solutions, facilitating technical discussions and ensuring alignment with customer outcomes. Applying AWS frameworks like Well-Architected and Cloud… more
- Amazon (New York, NY)
- …Services (ProServe) team is seeking a highly skilled and versatile Senior Engagement Manager (EM) to join our team and lead the delivery of complex cloud ... technical solutions, facilitating technical discussions and ensuring alignment with customer outcomes. Applying AWS frameworks like Well-Architected and Cloud… more
- Amazon (New York, NY)
- …Professional Services (ProServe) team is seeking a highly skilled and versatile Engagement Manager (EM) to join our team and lead the delivery of complex cloud ... technical solutions, facilitating technical discussions and ensuring alignment with customer outcomes. Applying AWS frameworks like Well-Architected and Cloud… more
- Logitech (New York, NY)
- …including CSM , SE and HQ resources to deliver elite customer experience. **Key Qualifications:** For consideration, you must bring the following minimum ... to support a hybrid/remote work culture.** To ensure stellar customer service and partner care, this is a full-time...(L4B) is looking for a B2B Enterprise Sales Account Manager for the New York Metro Area. You will… more
- Bloomberg (New York, NY)
- Product Delivery Manager - Engineering COO Office Location New York Business Area Engineering and CTO Ref # 10044274 **Description & Requirements** Bloomberg is the ... quickly and efficiently as possible. As a Product Delivery Manager , you will play a vital role in enabling...tools and services that underpin both internal workflows and customer -facing products. Our engineering teams are responsible for building… more
- Robert Half Technology (Jersey City, NJ)
- …on project and program status, risks, issues, and achievements to IT Project Manager and to executive leadership and key stakeholders when applicable. + Conduct ... performance indicators (KPIs) and metrics to assess project health and program success . + Align PMO goals with organizational objectives, ensuring that projects… more
- Robert Half Technology (Jersey City, NJ)
- Description Role Summary As a Technical Project Manager focused on data and AWS cloud, you will lead the planning, execution, and delivery of engineering efforts ... pipelines, ETL/ELT, analytics, and reporting. + Define project scope, objectives, success criteria, deliverables, and timelines in collaboration with stakeholders. +… more
- American Express (New York, NY)
- …the broader engineering community through open source, our mission is to power your success . Because Amex Tech is powered by our technology, our culture, and our ... speed to market, effectiveness of delivery and transparency. The Enterprise Customer Relationship Management Solutions (ECRMS) team creates solutions for the Sales… more
- CUNY (New York, NY)
- …independent action and judgment. Under administrative direction of a university IT manager , with broad latitude for independent action or decision, all personnel ... change agent to improve project outcomes, increase transparency and enhance customer satisfaction. The incumbent will guide and coach technical and cross-functional… more