- Taco Bell (Pittsfield, MA)
- …set their own wage and benefit programs that can vary among franchisees. Our Team Members are friendly and helpful to customers and coworkers, meeting customer needs ... and taking steps to solve food or service issues. Have a clean and tidy appearance and...+ Accessibility to dependable transportation + Enthusiasm and willingness to learn. + Team Player + Commitment to customer… more
- Broadview FCU (Albany, NY)
- …Manager of MSC Digital and VTM leads a 24/7 digital service team responsible for delivering high-touch, high-tech member support through chat, virtual teller ... coach Digital Supervisors and their teams to deliver exceptional 24/7 digital member service , ensuring a hospitality-forward culture focused on connection,… more
- Broadview FCU (Albany, NY)
- …delivers an exceptional member experience. Reporting to the VP of the Member Service Center, this role is critical in driving operational effectiveness and ... develop a team of approximately four supervisors, ensuring consistent execution of service and performance standards. + Champion a culture of hospitality by… more
- CVS Health (Albany, NY)
- …prevention, and overall wellbeing. Key Responsibilities As the primary owner of the final member experience you will + Define & Champion the vision for the ... recommend feature sunset as appropriate. + Collaborate with B2B Team : Work closely with the B2B team ...requirements. Minimum Qualifications + 7-10 years of experience in member experience, customer success, service design, or… more
- Oracle (Albany, NY)
- **Job Description** Our team is building suite of customer and support engagement services. We create integrated tools-from machine-learning powered bots to ... Hands-on experience with container orchestration (Kubernetes, Docker), Helm charts, service -oriented design patterns, and service -to- service communication… more
- Oracle (Albany, NY)
- …leadership and mentorship, contribute to high-impact design reviews, and drive cross- team collaboration. + **Inclusive, Innovative Culture:** Join a diverse team ... testing, deployment, and production operations (on-call as needed). + Drive service reliability, velocity, and quality with automation, CI/CD, Infrastructure as… more
- Oracle (Albany, NY)
- …(OCI), we are shaping the future of enterprise cloud with a diverse team of innovators committed to excellence. Blending the agility of a start-up with ... (OCI Horizon Data Platform & Analytics) manages the fully self- service based data platform for 450 partner teams in...you. In this role, you will: + Influence your team to design, implement and optimize large-scale data pipelines… more
- Oracle (Albany, NY)
- …(OCI), we are shaping the future of enterprise cloud with a diverse team of innovators committed to excellence. Blending the agility of a start-up with ... our customers. Our org (OCI Horizon Data Platform & Analytics) manages the fully self- service based data platform for 450 partner teams in OCI. We enable and build… more
- BJs Wholesale Club (Albany, NY)
- …departments. Ensures consistent execution of policies and procedures, a positive member service experience, Grand Opening Look Daily (GOLD) standard ... conflicts constructively. Builds inclusive relationships that support a collaborative and respectful team environment. Team Member Engagement + Teach, coach,… more
- Broadview FCU (Albany, NY)
- …including phone, email, text, and MeridianLink web messaging. + Uses a proactive service delivery approach to maximize each member interaction, sets expectations ... consumer loan applications submitted by members through all channels. Ensures outstanding member experience, high quality loan decisions that meet the credit union's… more
- Broadview FCU (Albany, NY)
- …Mortgage Licensing System (NMLS) is required. + Skilled in effectively handling member service issues; including service recovery. Starting Compensation: ... close. The Home Equity Lending Specialist is also a champion for the use of digital loan processing solutions....applications, to ensure timely turnaround. + Uses a proactive service delivery approach to maximize each member … more
- Medtronic (Albany, NY)
- …diverse perspectives, and guts to engineer the extraordinary. **We change lives** . Each team member , each day, helps to improve and redefine how the world ... In this dynamic role, you'll work alongside a collaborative team of clinicians, engineers, physicians, and innovators to execute...service and support. + Serve as a regional champion to share your experience and influence others to… more
- TD Bank (Great Barrington, MA)
- …educate on Bank products and services to Customers and/or refer them to appropriate team member or internal Bank partners, while ensuring a positive Customer ... + Executes with excellence by adhering to all risk and control policies/procedures **Employee/ Team Accountabilities:** + Participates fully as a member of the … more
- Teradata (Albany, NY)
- …reason, adapt, and drive complex decision-making across large-scale enterprise environments. As a member of our AI engineering team , you'll play a critical role ... data into insight, action, and measurable outcomes. You'll work alongside a high-caliber team of AI researchers, engineers, and data scientists tackling some of the… more
- Capital One (Albany, NY)
- …an extraordinary member experience. The Velocity Black AI and ML team is building the models that help provide personalized recommendations for our members. ... Our solutions are both: + Reactive: Match member requests to the best possible options based on...to monitor performance, bias, and accuracy of recommendations. + Champion data-driven decision making across the team .… more
- TD Bank (Great Barrington, MA)
- …to promote and educate on products, services, and/or refer them to the appropriate team member or internal Bank partner, while ensuring a positive customer ... Model, Brand and Culture by participating fully as a member of + the team + Be...champion both internally and externally + Collaborates with team members in contributing to the success of the… more
- Humana (Albany, NY)
- …launch-by developing and optimizing Next Best Action (NBA) journeys that meet member needs and deliver measurable business outcomes. Post-launch, you will monitor ... for AJO and AEP capabilities, and support upskilling efforts across the team . + Contribute to platform governance, best practices, and continuous improvement in… more
- Humana (Albany, NY)
- …and trusted analytics that drive strategic marketing decisions. **Role Responsibilities** As a senior member of the BI team , you will lead the translation of ... first** Become a part of our caring community Join Humana's BI Marketing Reporting team as a Senior BI Associate, where you'll lead the development of business… more
- General Motors (Albany, NY)
- …Site Reliability Engineering (SRE) at General motors, you'll join a dedicated team focused on enhancing the reliability, efficiency, and scalability of our ... technical challenges and making impactful improvements that directly enhance the quality of service for our users. The role requires a blend of software engineering… more
- The Hertz Corporation (Albany, NY)
- …responsible for efficient, professional communication with customers contacting any Senior Management Team member , inclusive of the CEO's office. Inquiries may ... **Job Description** _The primary mission of the Executive Customer Service Representative is to maintain a high standard of...in all communication with anyone contacting a Senior Management Team member /Executive Office in Estero, FL +… more