- SHI (Somerset, NJ)
- **Job Summary** A PPSS Partner Operations Specialist - Tier 1 's primary focus is to support Sales and act as a subject matter expert for all operational ... provide world class support + Experience with business tools such as Customer resource Management (CRM), Sales Center, AX, etc. + Experience with SharePoint +… more
- City of New York (New York, NY)
- …Technology (BIT) seeks to hire one ( 1 ) IT Service Management Specialist to provide Tier I Technical support to all DEP end users. Under the direction of the ... remotely located. Escalates more complex and impactful issues to Tier II III support team. Troubleshoot to...patches on workstations, laptops and thin clients. Handle escalated customer support issues efficiently keeping customer… more
- Aston Carter (New York, NY)
- … support inquiries from customers + Actively watch the ticketing queue monitor + Provide Tier 1 support for client and internal end-users + Handle high ... new addition to the team! We are looking for a self-driven and customer focus level 1 technical support representative. Must be bilingual in Spanish or… more
- Insight Global (Greenwich, CT)
- …Specialist to join their technology infused environment. This person will be providing Tier 1 and Tier 2 support to the organization. This person will be ... for IT related incidents and services requests. They will be providing technical support in-person, over the phone and via email. They will work alongside the… more
- City of New York (New York, NY)
- …including programs and services focused on food and nutrition, anti-tobacco support , chronic disease prevention, HIV/AIDS treatment, family and child health, ... a recently completed strategic planning process emerging from the COVID-19 emergency, are: 1 ) To re-envision how the Health Department prepares for and responds to… more
- Anheuser-Busch (New York, NY)
- …Rate My Service, Net Promoter Score Survey, etc + Define and measure B2B Customer Satisfaction using NPS, Support Center, Logistics and other data. Engage ... to improve CSAT and service level. **JOB QUALIFICATIONS:** + 5-7 years of Customer Satisfaction of Support Experience + Bachelors degree required + Experience… more
- Hackensack Meridian Health (Edison, NJ)
- …analysis and documentation; application packaging and deployment; and project task work. Handles tier 1 incident support . **Responsibilities** A day in the ... Client Technology Engineering team. + Responds to requests for tier 1 incident support . +...improve IT Service Desk and Field Service workflows and customer service. + Provides white glove support … more
- Meta (New York, NY)
- …across top tier , third-party creators building for Horizon Worlds. You will support creators 1 : 1 driving growth, creating scaled ROI-positive strategies, ... Responsibilities: 1 . Serve as strategic metaverse partner to top tier , third-party creators fostering platform affinity 2. Serve as platform advisor guiding… more
- Wyndham Hotels & Resorts (Parsippany, NJ)
- …all Wyndham Hotel Group-initiated changes. Responsible to create and manage all documentation required to assist Tier 1 , Tier 2 and Tier 3 in providing ... training and career development, leadership training, mentorship opportunities and educational support . Supporting our team members is a top priority, which is… more
- NYU Rory Meyers College of Nursing (New York, NY)
- …DCS for New York and global sites. Provide first-line troubleshooting and tier -one physical security technology support , including diagnosing and repairing ... of system policies to adhere with departmental policies and standards in conjunction with tier two level support from Technical Operations and Support within… more
- City of New York (New York, NY)
- …Under the direction of the Unit Supervisor of the Shelter Operations and Support Services Unit, with some latitude for independent initiative and judgment, the ... programs with approximately 3,000 beds and units. The Shelter Occupancy and Support Services Unit uses the Shelter Occupancy Referral Tracking System (SORTS), a… more
- Amazon (New York, NY)
- …well as evolving AWS services and other technologies to create a friction free customer experience. Your tier -one services will have highest standards and be ... for millions of applicants and future Amazonians. Amazon has 1 .2M employees worldwide with plans for continued growth. Here,...Once a month, be part of on-call rotation to support any customer impacting incidents. Team has… more
- MMT (Ramsey, NJ)
- …to the Technical Service Manager and will have growth potential. The industries serviced include Tier 1 and Tier 2 Automotive, Aerospace, and Medical Devices ... installing, training, and servicing high precision mechanical systems. Supports customer production processes. Duties: Repairs machine systems and products by… more
- Broadridge Financial Solutions (New York, NY)
- …and Lesbian, Gay, Bisexual, Transgender-Owned (LGBT). + Mature and coordinate the Tier 1 program. In collaboration with internal stakeholders, establish and ... expand the Tier 2 program. Promote and ensure compliance with customer contracts as well as collaborate internally to develop supplier diversity spend goals that… more
- City of New York (New York, NY)
- …Support Systems - OCSS WEB. The portal has many applications that manage Customer Service tracking for child support related cases, Automated mailing of ... is DSS's technology services organization. Its mission is to support the daily, emergent, and long-term needs of both...Office of Development Services Systems is recruiting for one ( 1 ) Computer Specialist (SW) III, to function as a… more
- Quantexa (New York, NY)
- …verbal communication skills. . Recent proven experience working either for or with Tier 1 multi-line insurance companies across both retail personal lines and ... critical parts of our business from Sales, R&D, Marketing, Customer Success and Delivery and we will support...company + Access to Calm App Subscription - the # 1 app for meditation, relaxation, and sleep + Access… more
- SHI (Somerset, NJ)
- …meeting or exceeding monthly/quarterly production quotas. + Scheduling and leading customer meetings, striving toprovidea top- tier customer experience. ... and municipal bodies. You will gain a comprehensive understanding of the customer 's objectives by leveraging an outcome-oriented sales approach. Your role will be… more
- GovCIO (New York, NY)
- …and order and replace parts as needed. They provide onsite training of customer support personnel. Other specific duties include the following: + Provides ... hiring for an IT Service Technician to provide onsite support for our federal customer . This position...+ Assists users with mobile communication devices. + Provides tier 2 support , including but not limited… more
- SHI (Somerset, NJ)
- …models and metrics, covering a range of vendors, including a minimum of three Tier 1 software publishers: Oracle, IBM, Microsoft, SAP, Adobe, VMware, Micro ... their Software and Hardware Environment. The position will be customer facing to lead, influence and guide SHI customers...by SHI. Additionally the ITAM Principle Consultant will periodically support internal projects set by the Director of ITAM… more
- JPMorgan Chase (Jersey City, NJ)
- …As a core leader, you are responsible for acting as the voice of the customer and developing profitable products that provide customer value. Utilizing your deep ... guide the successful launch of products, gather crucial feedback, and ensure top- tier client experiences. With a strong commitment to scalability, resiliency, and… more