- Collectors Holdings, Inc. (New Castle, DE)
- …received and shipped at a zero % defect rate. This role reports to our General Manager at The Collectors Vault and will work out of our New Castle, DE office. The ... and adherence to quality requirements. Work with the operations manager on unique day-to-day projects that arise. Assist the...Act as the operations liaison between the operation and customer care teams. Investigate customer complaints and… more
- Capital One (Wilmington, DE)
- Senior Manager , Software Engineering, (Bank Modernization)Do you love building and pioneering in the technology space? Do you enjoy solving complex business problems ... who love to solve real problems and meet real customer needs. We are seeking Back End Software Engineers...inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital… more
- Capital One (Wilmington, DE)
- Senior Manager , Software Engineering, Full Stack (Bank Tech)Do you love building and pioneering in the technology space? Do you enjoy solving complex business ... and disruptors, who solve real problems and meet real customer needs. Bank Tech is seeking Full Stack Software...data with emerging technologies. As a Capital One Senior Manager , Software Engineer, you'll have the opportunity to be… more
- Capital One (Wilmington, DE)
- Senior Manager , Software Engineering, Full Stack - Capital One Software (Remote)Ever since our first credit card customer in 1994, Capital One has recognized ... question the status quo. As a Capital One Senior Manager , Software Engineering, Full Stack, you'll have the opportunity...inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital… more
- Capital One (Wilmington, DE)
- …hiring! The Enterprise Services Business Risk Office provides risk management support to several lines of business including: Brand, Enterprise Supplier Management, ... on the cutting edge of risk management and provide support for new and emerging technologies as well as...a complex, highly regulated business. As a Business Risk Manager in Capital One's Enterprise Services (ES) Risk organization,… more
- GOODWILL KEYSTONE AREA (Avondale, PA)
- …Type Full Time Salary Range $40560.00 - $18.50 Salary/year Description Position: Customer Service Manager Department: Donated Goods Retail Reports to: Store ... is about reaching out and making a difference. The Customer Service Manager is responsible for the...team-based approach among staff and works across departments to support all aspects of employment at Goodwill Keystone Area.… more
- ESR Healthcare (West Chester, PA)
- …confirmed business processes to serve as reference for development and IT support Apply business process improvement methods for optimization In partnership with the ... closely with squad PO, peer PAs and the Product Manager Apply compliance requirements within scope of responsibility, ensures...inspect and adapt workshops as needed ? Understanding of customer journeys and customer experience ? Foundational… more
- Robert Half Finance & Accounting (Upper Chichester, PA)
- Description We are in search of a Customer Support Manager to join our team in UPPER CHICHESTER, Pennsylvania. The role entails overseeing customer ... QuickBooks, SAP, and Customer Service. Requirements * Proven experience in a Customer Support Manager role for a minimum of 3 years * Proficiency in… more
- Cengage Group (Wilmington, DE)
- …solutions to customers, including onboarding/training, strategic product and content discussions, and customer support needs. **Account Manager ** + Actively ... + Partner with internal teams on professional development and customer support to create customer ... journey maps and inform product development roadmap. **Project Manager ** + Monitor each step of implementation process and… more
- Michaels (Middletown, DE)
- …processes. Maintain store recovery standards to deliver our Brand Promises. Deliver friendly customer service. + Assist Store Manager in leading and managing ... Store - MIDDLETOWN, DE Deliver a customer centric shopping experience by managing and delivering...to achieve results; participate in the performance management process; support Talent Development of your team; utilize the leadership… more
- Cengage Group (Wilmington, DE)
- …feedback from customers to drive product enhancements, marketing initiatives, and customer support improvements. + **Performance measurement and reporting:** ... and development** **:** Staffs and drives a successful culture and customer -centric team. Implements change successfully through preparing team, being clear,… more
- JPMorgan Chase (Wilmington, DE)
- …of product delivery while crafting solutions that enhance and optimize customer experiences. Lead end-to-end processes, manage dependencies, and liaise with ... part of a team at the forefront of innovation. As a **Product Delivery Manager ** within the **Acquisition and Enablement Platforms** team, you will work to enhance… more
- Walgreens (Bear, DE)
- **Job Description:** Supervises customer service associates and designated hitters. Responsible for managing front end of the store and making recommendations on the ... overall operations of the Pharmacy and Retail Store. Supports Store Manager with the overall operation of the store to achieve company deliverables; Works alternate… more
- TD Bank (Wilmington, DE)
- …details for this role. **Line of Business:** Business Management, Strategy & Support **Job Description:** The Senior Manager , Business Management oversees and ... the day to operations across three distinct areas: * Retention & Onboarding Support * Relationship Management The Operations Manager is responsible for: Setting… more
- M&T Bank (Bear, DE)
- …and complete the sale and/or referral of products and services as appropriate. Support branch in achieving its customer retention, acquisition and growth goals ... of the branch. Serves as a foundation of building customer loyalty and growing and retaining customer ...as well as participate in branch sales promotions to support these efforts. + Exemplify and provide leadership in… more
- Walgreens (Wilmington, DE)
- …Makes decisions regarding performance management including discipline and termination. ** Customer Experience** + Engages customers and patients by greeting them ... and offering assistance with products and services. Resolves customer complaints, helps respond to customers' requests in a...efficient workflow. + At the direction of the Pharmacy Manager or pharmacist, prepares, and files reports and records… more
- TD Bank (Wilmington, DE)
- …management behaviors that align with TD's policies and practices. The Risk Manager I will lead or participate in the identification, development, and implementation ... leading special project teams or cross-functional workgroups. Additionally, the Risk Manager I will assist in enhancing credit risk assessment capabilities to… more
- Cornerstone onDemand (Wilmington, DE)
- …leadership, Customer Excellence, and Customer Engagement teams as well as Customer Support to ensure successful delivery of solutions and will be the key ... identify growth opportunities, and demonstrate sustainable value from the customer 's Cornerstone solution that leads to renewals and continuing...as knowing when to bring in team members for support (whether that is a more senior Manager… more
- Bath & Body Works (Wilmington, DE)
- …leadership tasks as delegated by the store manager including acting as manager on duty, when scheduled, to address customer experience, vendor relationship, ... home, and in their communities. As an Assistant Store Manager , you will have the opportunity to work in... to develop outstanding associates, deliver exceptional and consistent customer experiences, and positively impact growth across Bath &… more
- BJs Wholesale Club (Elsmere, DE)
- …than 34,000 team members, supporting our members and communities in our Club Support Center, 235+ clubs and eight distribution centers. BJ's Wholesale Club offers a ... and Supplemental membership(s)* * Generous time off programs to support busy lifestyles* o Vacation, Personal, Holiday, Sick, Bereavement...plans vary by location Working closely with the Club Manager , the Assistant Club Manager in Training… more