- MetLife (Bloomfield, CT)
- …Experience with Disability product a strong plus. * Suggested 5 Years' experience in call center environment. * Positive attitude and desire to develop. * ... meetings Summary of Responsibilities: Throughstrong leadership, the US Customer Care Supervisor ensures that the service team offers a customer-centric experience on… more
- Eversource Energy (East Berlin, CT)
- …service and information needs and resolve complaints\. Working in conjunction with the call center and field personnel is accountable for managing customer ... CPT, TN, J\-1, O\-1, etc\.\)\. Role and Scope of Position: The Supervisor 's role is multifaceted with responsibilities including work process and systems… more
- ASM Research, An Accenture Federal Services Company (Hartford, CT)
- …meetings and clinical conferences + Supports quality and risk management to meet call center target metrics + Ensures complete and accurate documentation in ... case management system (CMS) + Assists direct reports to deescalate callers, navigates resources, resolves complex concerns, and assesses and takes action in crisis situations + Demonstrates understanding of military culture and addresses Service members by… more
- Masonicare (Wallingford, CT)
- RN Psychiatric Clinical Supervisor (NIGHT SHIFT) Job Location: Wallingford Center , Connecticut RN Psychiatric Clinical Supervisor (NIGHT SHIFT) Masonicare ... and existing holes. + Will participate in a rotating on- call schedule to address any immediate needs or crisis...Connecticut + RN Behavioral Health Nurse (DAY SHIFT) Wallingford Center , Connecticut + RN Nursing Supervisor (NIGHT… more
- Amentum (East Hartford, CT)
- …for every thirty (30) hours worked up to fifty-six (56) hours per year. On call employees may be eligible for pro-rated holiday and paid time off benefits. *This ... assisting the United States Citizenship and Immigration (USCIS) Application Support Center (ASC) operations. Amentum provides all required job training for qualified… more
- CenterWell (Hartford, CT)
- …consumer experiences **Preferred Qualifications** + Knowledge of insurance processing or call center processes/practices + Develop strategies for adapting to ... a part of our caring community and help us put health first** The Supervisor , Outbound Sales Support leads the team who conducts selling activities related to… more
- Highmark Health (Hartford, CT)
- …Description :** **JOB SUMMARY** This job is responsible for supervising member service call center and ensuring timely, professional, and courteous responses to ... Medicaid Market - looking for someone who has Customer Service and Call Center experience.** **ESSENTIAL RESPONSIBILITIES** + Manage the departmental operations… more
- Molina Healthcare (Hartford, CT)
- …and support via ride along for member visits. + Performs and coordinates alternating on- call coverage to triage any urgent lab results or clinical needs and develop ... organizations: American Academy of Nurse Practitioners (AANP) or American Nurses Credentialing Center (ANCC). + Current state-issued license to practice as a Family… more
- Eversource Energy (East Berlin, CT)
- …Drives innovation and change in business processes Leads area work center activities during manager absence Represents manager at department, customer, and ... Performance\. + Fulfills storm duty assignments and participates in on\- call rotation as required\. **Technical Knowledge/Skill/Education/Licenses/Certifications:** + Working knowledge… more
- Transdev (Hamden, CT)
- …routes periodically. + Ensure proper radio and 10-codes used. + Document all drivers call outs, including early and late starts, and early and late finish. + Drive ... Job Category: Other Job Type: Full Time Req ID: 6630 Pay Group: X58 Cost Center : 55329 The above statements are intended to describe the general nature and level of… more
- Fresenius Medical Center (Meriden, CT)
- …Train * 12 Week Paid Training * Growth and Advancement Opportunities * No On- Call , No Over Nights, No Sunday's PURPOSE AND SCOPE: The professional registered nurse ... regulations. . Performs all essential functions under the direction of the Supervisor and with guidance from the Clinical Educator, Preceptor or in collaboration… more
- Cardinal Health (Hartford, CT)
- …order issues, researching accounts and providing resolutions in a high-volume call center . The Representative II, Customer Service Operations processes ... the day to address customer's concerns + Consults with Supervisor or Team Lead on complex and unusual problems...experience, preferred + 2-4 years' experience in high volume call center preferred where communication and active… more
- Masonicare (Rocky Hill, CT)
- …Living Masonicare at Greenridge Place - Rocky Hill, CT Full Time Salaried/Exempt / On- Call Rotation Summary of Position The ALSA Director is designated as the ... Supervisor of Assisted Living Services Agency (SALSA) for the...care. Responds to resident when a resident activates the call for aid system. + Conducts daily office hours… more
- Masonicare (Wallingford, CT)
- … Center , Connecticut + RN Behavioral Health Nurse (DAY SHIFT) Wallingford Center , Connecticut + RN Nursing Supervisor (NIGHT SHIFT) Wallingford Center ... RN Staff Development Nurse (DAY SHIFT) Job Location: Wallingford Center , Connecticut RN Staff Development Nurse (DAY SHIFT) Masonicare Health Center -… more
- Hartford HealthCare (Meriden, CT)
- …6. Support scheduling, management of Kronos, PTO requests, and management of call -outs. 7. Responsible for supporting Supervisor with execution of weekly/monthly ... you to become part of Connecticut's most comprehensive healthcare network. Rushford Center , one of Connecticut's leading providers of addiction and mental health… more
- Hartford HealthCare (Hartford, CT)
- …of the largest and most respected teaching hospitals as well as a Level I trauma center . Hartford Hospital is on the cutting edge of technology & medical care and is ... home to the Center for Education, Simulation and Innovation (CESI), one of...organization. *_Job Summary_* Under the supervision of a Clinical Supervisor , provider and/or practice manager performs a variety of… more
- State of Connecticut, Department of Administrative Services (Hartford, CT)
- …or 'Apply Online' buttons on the official State of Connecticut Online Employment Center job posting. AFTER YOU APPLY: + Referral Questions: This posting may require ... individuals and their families; + Gives information to individuals and/or call -in's, guardians and families regarding their legal rights, departmental policies and… more
- Prime Therapeutics (Hartford, CT)
- …5 years of work experience in data or statistical analysis in a production, call center or pharmacy environment + Experience with Workforce planning software ... department leaders to develop budget staffing requirements + Develop employee, supervisor , department and Operations level production reporting + Provide feedback,… more
- State of Connecticut, Department of Administrative Services (Hartford, CT)
- …projects, enhancements, operational sustainment, day-to-day and on- call support activities. + Other duties ... buttons on the official State of Connecticut Online Employment Center job posting. AFTER YOU APPLY: + Referral Questions:...(2) years at the level of an Information Technology Supervisor or one (1) year at the level of… more
- Cayuse Holdings (Hartford, CT)
- …System. + Customer service experience and strong focus on customer satisfaction. + Call center experience. + Experience in a technology support organization. + ... matching after one year + Paid Time Off **Reports to:** IT Service Supervisor **Working Conditions** + Professional remote office environment. + Ability to work… more