- ASM Research, An Accenture Federal Services Company (Alexandria, VA)
- …up on all incidents. Combines demonstrated technical qualities with exceptional customer service in daily responsibilities. + Update Help Desk Standard ... for a degree upon approval. **Other Job Specific Skills** + Excellent customer service skills + Uses a knowledge document to work independently with general… more
- CGI Technologies and Solutions, Inc. (Arlington, VA)
- **Helpdesk Agent , Junior ** **Category:** Service Desk / End User Services **Main location:** United States, Virginia, Arlington **Position ID:** ... CGI Federal has an exciting opportunity for a Helpdesk Agent within our Intel sector advancing the national security...our site that is dedicated to veterans and transitioning service members. All CGI offers of employment in the… more
- Microsoft Corporation (Reston, VA)
- … (TA) and User **account forms** for upcoming deployments between site POC(s) and the Service Desk (SD) + Coordinate with sites to schedule WAN and HWaaS ... knowledge and support others, serves as a mentor to junior colleagues to grow identified skill gaps, and participates...with key stakeholders in the customer portfolio to ensure service delivery is on track and issues are being… more