- SAIC (Washington, DC)
- …IT Service Management (ITSM), IT Operations Management (ITOM), Workplace Service Delivery (WSD), Software Asset Management (SAM) Pro, Configuration ... **Description** SAIC is seeking an experienced ServiceNow and ITSM Manager to join...Management, CMDB, Asset Management, Change Management, Service Catalog, and more. This is an exciting opportunity… more
- Deloitte (Mclean, VA)
- ServiceNow Techno-Functional Manager Passionate about technology? Energized by a dynamic environment that offers opportunities for professional growth and new ... interested in helping clients drive alignment with their business, work with a ServiceNow Diamond Partner and establish a culture focused on adding business value?… more
- Capital One (Mclean, VA)
- Center 3 (19075), United States of America, McLean, Virginia Senior Manager , Software Engineering - ServiceNow Do you love building and pioneering in the ... the forefront of driving a major transformation within Capital One. As **Senior Manager , ServiceNow ** Application Development, you will lead a team of… more
- Koniag Government Services (Washington, DC)
- …also provide expertise in ServiceNow governance and work within an ITIL service delivery model for our clients. Key responsibilities include supporting the ... our customers through solution-oriented business partnerships and a commitment to exceptional service delivery . We ensure long-term success with a continuous… more
- Intact Technology (Reston, VA)
- …what other employees are saying. Duties & Responsibilities: + Partner with Project Manager to ensure Intact delivery of expected client outcomes with outstanding ... SERVICENOW ARCHITECT Reston, VA / Remote Intact Technology...Intact is committed to providing the highest level of service to its customers, and we know that begins… more
- ManTech (Herndon, VA)
- **Secure our Nation, Ignite your Future** **Engineering Deputy Service Delivery Manager :** Become an integral part of a diverse team while working at an ... seeking a motivated, career and customer-oriented Engineer to serve as the Engineering Deputy Service Delivery Manager for a program that supports a variety… more
- General Dynamics Information Technology (Springfield, VA)
- …to specific mission area's supporting numerous customer programs across the agency. The Service Delivery Manager is responsible for efficient oversight and ... Description:** Seize your opportunity to make a personal impact as a Service Delivery /Customer Engagement Manager supporting our intelligence customer.… more
- SAIC (Washington, DC)
- **Description** The service delivery manager is accountable and responsible leading a team of approximately 160 professionals in the delivery and ... service desks and on-site deskside services, the service delivery manager owns the...Management; Demand Management and Performance Analytics reporting leveraging the ServiceNow Platform. 1. Proven experience in managing remote and… more
- General Dynamics Information Technology (Falls Church, VA)
- …: ServiceNow , ITIL v4, SLA/OLA management, Knowledge Base Management, Service Delivery , Continuous Improvement + **Security clearance level** : Secret ... latest technologies to advance the mission as an **IT Service Desk Manager ** with GDIT. Your work...ITIL v4 expertise to proactively track, monitor, and improve service delivery and end user support at… more
- General Dynamics Information Technology (Rosslyn, VA)
- … must be open to learning new technologies and methodologies to enhance service delivery . + Demonstrated ability to collaborate effectively with diverse teams ... **Job Family:** Help Desk **Skills:** Help Desk Management,Information Technology (IT) Support, ServiceNow IT Service Management **Experience:** 5 + years of… more
- UNUM (Washington, DC)
- …systems across multiple HR disciplines including, absence management, time entry, benefits, service delivery , etc. in support of business strategy and process. ... to helping you thrive. Here, we work to provide the employee benefits and service solutions that enable employees at our client companies to thrive throughout life's… more
- CACI International (Arlington, VA)
- …is required onsite in Arlington, VA.** **About the Role:** + Create and maintain service delivery process and procedures, recommending customer service and ... IT Operations & Maintenance (O&M) Manager Job Category: Project and Program Management Time...control support staff. This position is responsible for the delivery of a broad portfolio of performance-based IT services… more
- CACI International (Forest Heights, MD)
- …The ideal candidate will have extensive experience in applying ITIL best practices to service delivery in a similar, large enterprise environment and a track ... Service Desk Manager Job Category: Project...tool and Automatic Call Distribution (ACD) systems to drive service delivery and performance + Proven leadership… more
- ManTech (Herndon, VA)
- …Manager will supervise a team of employees supporting the Human Resources (HR) service delivery in areas such as employee support, new hire onboarding, ... and benefits administration. **Job Duties and Responsibilities:** + Promotes the HR Service Delivery Model using the multi-tiered approach. + Manages the… more
- Leidos (Washington, DC)
- …customer.This process is currently taking 12+ weeks. We are seeking a dynamic Tier 2 Manager to join our IT Service Desk team. This pivotal role involves ... Manager will be responsible for ensuring the successful delivery of Desk Side Support services to a Federal...and problem management + Demonstrated experience with a modern service ticketing system such as ServiceNow +… more
- CACI International (Chantilly, VA)
- …IT services from an in-house, base-centric delivery model to an advanced enterprise service delivery model. **What You'll Get to Do:** In this role you will ... Deputy Project Manager (CMDB) Job Category: Project and Program Management...in support of the Enterprise Information Technology as a Service (EITaaS) contract with the Department of the Air… more
- CGI Technologies and Solutions, Inc. (Fairfax, VA)
- … must be open to learning new technologies and methodologies to enhance service delivery . * Demonstrated ability to collaborate effectively with diverse teams ... **Help Desk Manager ** **Category:** Service Desk / End...* Experience using an out of the box help desk/ service desk ticketing required, with ServiceNow ITSM… more
- Leidos (Bethesda, MD)
- …task schedules and costs and contractual obligations + Manage project status using ServiceNow Project Portfolio Manager + Establish and maintain technical and ... Leidos Health Mission Solutions is seeking a Senior Project Manager , contingent upon contract award, on a large network...visible strategic position to ensure exceptional project management in delivery of network services to NIH. They will provide… more
- Deloitte (Mclean, VA)
- …relations strategy. In addition, we offer Global Business Services (GBS), finance service delivery model and digital delivery transformation services ... insight to help improve performance within the workstreams. + Experience with service delivery model strategy, design, implementation & optimization of for… more
- Xerox (Washington, DC)
- …in managing HR/IT governance programs + Proficiency in Oracle Fusion HCM and ServiceNow Human Resource Service Delivery + Significant experience in ... HRIS Sr. Manager **General Information** Press space or enter keys...leaders on innovative Digital HR Technology solutions, improving global service delivery , employee experience, and operational efficiency.… more