- Amentum (Washington, DC)
- Amentum is seeking a ** Tier 3 IT Support Technician** to join our team and support our **Washington, DC** customer. We are looking for team members ... manage as a premier government contractor. You enjoy providing Tier 3 support while multitasking...**Responsibilities:** + Provide Tier 3 IT desk side and/or call center support … more
- Koniag Government Services (Washington, DC)
- Koniag IT Systems LLC, a Koniag Government Services company, is seeking a Tier 3 Help Desk Support Engineer to support KITS and our government ... and self-motivated individual to perform the duties of a Tier 3 System Administrator to support...and reporting. This may include working directly with other IT resources and teams responsible for remediation + Experience… more
- GetWellNetwork, Inc. (Bethesda, MD)
- …is expanded knowledge and skill sets, ultimately reducing the number of tickets that require Tier 3 support + Improve upon existing Support documentation ... Title: Application Support Engineer ( Tier 3 ) Reporting to: VP, Managed Services & Support Location: Remote Primary Working Hours: 3rd shift, specific… more
- GovCIO (Fairfax, VA)
- **Overview** GovCIO is currently hiring for a System Administrator - Tier 3 Support with an active Secret clearance in support of our DEA Bluestone ... $130,000.00 /Yr. Submit a referral to this job (https://careers-govcio.icims.com/jobs/4592/systems-administrator tier - 3 - support /job?mode=apply&apply=yes&in\_iframe=1&hashed=-1834385473) **Location** _US-VA-Fairfax_ **ID** _2024-4592_… more
- CACI International (Sterling, VA)
- …CACI is seeking a CAN/WAN Network Tier 3 to provide support for implementation, troubleshooting and maintenance of IT networks. This position will ... provide support for IT networks including day-to-day operations, monitoring and problem resolution...architectures, ensuring high availability, scalability, and performance. + Provide Tier 3 technical support for… more
- William C Brown Inc (Springfield, VA)
- …to grave, working close with engineering teams and other ISP Contractor Stakeholders when IT issues require Tier 3 escalation or have dependencies external ... VA. Job Description: The Tier 2 Desktop Support Technician provides Deskside IT Service ...equivalent combination of years of experience and education and 3 + years of prior relevant experience. Location: On Customer… more
- CACI International (Springfield, VA)
- Network Engineer Tier 3 Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: TS/SCI with Polygraph Employee Type: ... **Opportunity:** Team CACI is seeking a Senior Network Engineer to support an Intelligence Community customer's diverse network infrastructure, including CAN, LAN,… more
- Leidos (Alexandria, VA)
- …matter? Primary Responsibilities The Digital Modernization Sector at Leidos is seeking a dynamic Tier II Cloud Helpdesk Support Engineer to support cloud ... agility and resilience across the USCG enterprise. As a Tier II Cloud Helpdesk Support Engineer, this...working with technical teams in cloud, cybersecurity, or enterprise IT environments We're not looking for perfectly polished resumes… more
- Koniag Government Services (Washington, DC)
- Koniag IT Systems LLC, a Koniag Government Services company, is seeking a Tier 2 Help Desk Engineer to support KITS and our government customer in ... onsite in downtown Washington, DC a minimum of three ( 3 ) days per week - 80 hours per 2-week...and self-motivated individual to perform the duties of a Tier 2 Help Desk Engineer to support … more
- Koniag Government Services (Washington, DC)
- …monitoring **Preferred Qualifications** + 0- 3 years of experience in a similar IT support role + Experience with help desk ticketing systems, preferably ... LLC, a Koniag Government Services company, is seeking a Tier 1 Help Desk Engineer to support ...days of start + Experience in customer service and IT support principles and methods + Proficiency… more
- Koniag Government Services (Chantilly, VA)
- …paid time off, and more. The Tier 2 Network Administrator supports the Tier 3 Network team by assisting in the maintenance, monitoring, and basic ... network reliability and performance while escalating complex issues to Tier 3 or Tier 4...Science, Information Technology, or related field (Bachelor's) preferred + 2- 3 years of experience in network support … more
- CACI International (Sterling, VA)
- …as well as work with software development and systems administrators by: + Provide second- tier support to end-users for PC, server, and mainframe applications or ... separated team is crucial. **What you'll get to do:** Support end-user applications and work in a multi- tier...Tier 2 Technician T2 - Bachelors Degree and 3 years related technical and managerial experience + **Must… more
- General Dynamics Information Technology (Quantico, VA)
- …Clearance Level:** Active Top Secret clearance. + **Required Experience:** 5+ years of IT support experience in a Help Desk environment + Experience with ... **Job Family:** Technical Support Services **Skills:** Executive Support ,Help Desk Support , IT End User...Transform technology into opportunity as a **Help Desk Analyst Tier 2** at GDIT. Shape what's next for mission-critical… more
- General Dynamics Information Technology (Falls Church, VA)
- …Certified Security Essentials (GSEC) + CISSP + SSCP (Desired) **Required Experience** : + 3 + years IT security experience with at least some exposure to AI/ML ... Exploits,Cyber Threat Intelligence,Security Information and Event Management (SIEM) **Experience:** 3 + years of related experience **Job Description:** Seize your… more
- ASM Research, An Accenture Federal Services Company (Springfield, VA)
- …workarounds, and best practices to support faster issue resolution. + Collaborate with higher- tier support teams and other IT units to ensure timely ... Looking for a motivated and customer-focused Service Desk Technician ( Tier 1.5) to join our support team...three ( 3 ) years of experience in an IT support or customer service role, with… more
- UIC Government Services and the Bowhead Family of Companies (Quantico, VA)
- …applications, and services, following documented procedures and escalating unresolved issues to Tier 3 staff. + Adhere to established escalation protocols, ... monitoring tools to proactively detect potential problems. + Provide Tier 1 and Tier 2 support...Security+, Cisco, Microsoft, or others). + Experience in managing IT infrastructure, including hardware, software, and networks. + Proficiency… more
- Nightwing (Falls Church, VA)
- …GIAC Certified Security Essentials (GSEC), CISSP, or SSCP desired Qualification Requirements: + 3 + years IT security experience with at least some exposure to ... advanced full-spectrum cyber, data operations, systems integration and intelligence mission support services to meet our customers' most demanding challenges. Our… more
- General Dynamics Information Technology (Washington, DC)
- …Trust/Other Required:** None **Job Family:** Technical Support Services **Skills:** Computer Hardware,Hardware Troubleshooting,Troubleshooting **Experience:** ... Help Desk Technician with GDIT. A career in enterprise IT means connecting and enhancing the systems that matter...network monitoring during customer core hours with 24/7 on-call support (on-call support includes weekends and holidays).… more
- TekSynap (Arlington, VA)
- …tickets, andassistingwith onboarding and adoption of IT tools. **RESPONSIBILITIES** + Deliver Tier 1/2 IT support for JPO's 1,500-4,000 users. + Manage ... or related. + 3 + years helpdesk or IT service support experience. + Proficiencywith ITSM...**COMPETENCIES** + Helpdesk / ITSM systems (ServiceNow, Remedy) + Tier 1/2 troubleshooting (Windows, Linux, networks) + Customer service… more
- First Division Consulting (Quantico, VA)
- …team! First Division Consulting is seeking a highly skilled Master Network Specialist (Local IT Support Lead) to support the United States Marine Corps ... Monitor and manage network capacity, performance, and security for both NIPRNET and SIPRNET tier 2 and 3 boundaries, ensuring compliance with MCCOG policies and… more