- ABBTECH Professional Resources, Inc. (Providence, RI)
- …experience as call center representative or similar position + Experience in customer service is essential. + Proficient in English; Good knowledge of ... Functions:** We are looking for a competent **Call Center Representative ** to field customer calls and emails,...to sites. With the primary goal to achieve excellent customer service for our customers that drives… more
- ASM Research, An Accenture Federal Services Company (Providence, RI)
- …execution. + Experience with call center call monitoring/recording software. + Exceptional customer service and problem-solving skills. + Ability to explain and ... to about 4.7 million persons or "participants," which includes military service members, their families, and eligible civilians at locations worldwide. Services… more
- WM (Providence, RI)
- …to understand business requirements + Drive high levels of internal customer satisfaction + Identify and implement improvement opportunities Project Oversight + ... & Reporting + Develop and maintain program reporting tools + Monitor service and Key Metrics performance + Establish project standards, policies, and processes… more