- Wolters Kluwer (Indianapolis, IN)
- …| UpToDate | Wolters Kluwer (https://www.wolterskluwer.com/en/solutions/uptodate)** **What We Offer: ** The Senior Customer Service Technical Associate ... & 1800 Dual Highway Hagerstown, MD 21740 **What You'll be Doing:** The Senior Customer Service Technical Associate is responsible for providing advanced… more
- Wolters Kluwer (Indianapolis, IN)
- ** Senior Customer Services Technical ...connecting with colleagues. You will report to the Manager, Technical Customer Service , CP & ... | Enablon EHS - North America | Wolters Kluwer** Enablon is seeking a ** Senior Customer Services Technical Specialist ( Senior Support Software Engineer)… more
- CAI (Indianapolis, IN)
- …team, including: system administrator, quality assurance tester, implementer, and developer. The Senior Technical Consultant has a proven record of supporting ... Senior ServiceNow ITOM and ITAM Technical ...team + Ensure adherence to ServiceNow platform standards and customer security policies + Participate in Agile ceremonies and… more
- Cayuse Holdings (Indianapolis, IN)
- …phases. By leveraging technical expertise, the Senior Technical Manager facilitates deployments, enhances customer interaction tools, and ensures ... **Overview** **The Work** The Senior Technical Manager serves as the...promptly to maintain service continuity and meet Service Level Agreements (SLAs). The Technical Manager… more
- Cardinal Health (Indianapolis, IN)
- …liaison in problem-solving, research and problem/dispute resolution. **_Job Summary_** The Senior Representative, Customer Service Operations is responsible ... assists with the prospecting of new business opportunities. The Senior Representative, Customer Service Operations...complete a variety of assignments + In-depth knowledge in technical or specialty area + Applies advanced skills to… more
- Deloitte (Indianapolis, IN)
- Technical AI Instructor and Forward-Deployed Engineer (Specialist Senior ) Our Deloitte Customer team empowers organizations to build deeper relationships ... analytics, Generative AI, transformative technologies, and creative design. We can enhance customer experiences and drive sustained growth and customer value… more
- Lumen (Indianapolis, IN)
- …and demonstrations. + Cross-Functional Collaboration: Work closely with product, IT, and customer service departments to support product strategy and execution. ... approach to positioning, messaging, and enablement. You will create compelling technical content, engage customer -facing teams, and drive initiatives that… more
- Cayuse Holdings (Indianapolis, IN)
- …closely with the Technical Manager and other Key Staff to ensure technical implementation aligns with operational and service delivery goals. + Support ... USD $35,000.00 - USD $77,000.00 /Yr. Submit a Referral (https://careers-cayuseholdings.icims.com/jobs/2964/ senior - technical -lead/job?mode=apply&apply=yes&in\_iframe=1&hashed=-1834356743) **Can't find the right opportunity?** Join… more
- Capital One (Indianapolis, IN)
- …least 4 years in customer -facingroles, acting as a trusted advisor to senior security and IT leaders. + Deep technical understanding of cybersecurity ... Senior Manager, Customer Trust & Field...Transparency: Scale and build upon existing programs like the Customer Trust Center, providing customers with self- service … more
- Coinbase (Indianapolis, IN)
- …Attendance is expected and fully supported. * *Team*- We're looking for a Senior Engineering Manager to lead our Customer Engagement & Experience (CEE) ... In this role, you'll oversee Coinbase's both custom-built and SaaS-based AI-powered customer self- service and automation capabilities , as well as applications… more
- Confluent (Indianapolis, IN)
- …+ Develop and present periodic customer reviews, including analysis of technical health and operational performance, to Confluent senior management. + ... coordinating between Confluent Sales, Product, Services, Support and Training teams to drive technical success + Identify customer technical objections and… more
- Highmark Health (Indianapolis, IN)
- …verbal communication skills with an emphasis on management-level consultative customer service , conflict resolution, interpersonal and group/meeting ... between business needs and the analytical technology team. The Senior Decision Support Consultant will leverage technical ,...presentations or participation in meetings involving technical , non- technical and customer associates… more
- Fujifilm (Indianapolis, IN)
- …all departments within HCUS ( Service , Engineering, Integration, Marketing, Sales, Customer Service , etc.). Participates with Sales and Marketing staffs to ... eg, Q & A sessions, hosted and on-site courses. Interaction with Sales, Customer Support, Clinical Applications, Field Service , the end-user, and the Synapse… more
- Humana (Indianapolis, IN)
- …and working with our enterprise groups to implement proper standards. The Senior Application Architect performs technical planning, architecture development and ... caring community and help us put health first** The Senior Application Architect designs and develops IT applications architecture...ensure designs are being followed by team and provide technical advice. As we look to migrate and modernize… more
- Zurich NA (Indianapolis, IN)
- …or fraud potential to the appropriate internal teams for further investigation. ** Customer Service & Communication:** + Deliver exceptional customer ... with the addition of a dedicated Claims Construction, Professional Liability Claims ( Senior or AVP level).** In this highly technical , individual contributor… more
- Deloitte (Indianapolis, IN)
- …global customer transformation by designing and implementing innovative experiences across customer service , sales, and field service . We blend strategy, ... Dynamics CRM Functional Senior Consultant Our Deloitte Sales & Service...solutions that empower organizations to optimize sales operations, elevate customer service interactions, and enhance field … more
- Capital One (Indianapolis, IN)
- …You will serve as a specialized escalation point, taking ownership of complex customer issues that require deep technical analysis. This role is ideal ... Senior Associate, L2 Support Engineer (Databolt) - Capital...One Software (Remote) Ever since our first credit card customer in 1994, Capital One has recognized that technology… more
- TEKsystems (Indianapolis, IN)
- …on-call support as part of rotation. Required Skills: + Strong help desk and customer service experience. + Proficiency with Windows 10/11 and Active Directory. ... Job Title: Sr. Service Desk Analyst Expert Level | Hybrid |... Desk Analyst serves as the main contact for technical support, providing Level I & II assistance for… more
- Deloitte (Indianapolis, IN)
- Configure, Price, Quote (CPQ) Senior Consultant - Oracle Our Deloitte Customer team empowers organizations to build deeper relationships with customers through ... pursuit teams and participate in client presentations. The team Our Sales & Service offering drives global customer transformation by designing and implementing… more
- Cayuse Holdings (Indianapolis, IN)
- …with technical teams to integrate reporting solutions with the Customer Support Center's technology stack, including the CRM, Workforce Management Software ... **Overview** The Senior Reporting & Analytics Lead will leverage data...(eg, calls, Live Chat, email) and identify trends influencing customer satisfaction, agent productivity, and service efficiencies.… more