- Parsons Corporation (Centreville, VA)
- …and redefine what's possible. **Job Description:** Parsons is looking for an amazingly talented ** Help Desk Customer Service Representatives** to join ... available 24/7/365** **, through both phone and email, ensuring help desk response capabilities are always accessible...such as JIRA and Maximo. + Adept at documenting service or product-related concerns promptly + Experience customer… more
- Chenega Corporation (Lorton, VA)
- …equivalent + Associate degree preferred + 2+ years' experience in a general help desk or customer service role, preferably in a maintenance environment + ... government program entitled Maximo. + Call or write the customer to ensure satisfactory performance of service ...there's always room to learn. We offer opportunities to help sharpen skills in addition to hands-on experience in… more
- CACI International (Ashburn, VA)
- …and high customer satisfaction. + Lead initiatives to improve help desk processes, efficiency, and customer service quality. **You Will Bring These ... knowledge base articles, training materials, and documentation for the help desk team. Define and strategize Incident,...considered in lieu of degree) + Experience using a service desk ticketing system. + Experience providing… more
- Huntington Ingalls Industries (Fairfax, VA)
- …https://vimeo.com/732533072 Job Description Mission Technologies, a division of HII, is seeking a Help Desk Customer Support Manager to support the DSS ... to 25 members with different skill levels; Manage day-to-day Service Desk operations. + Strategic Planning: Define...to support schedule flexibility if needed in support of help desk operations work schedule. Client Security… more
- General Dynamics Information Technology (Quantico, VA)
- …Required:** None **Job Family:** Technical Support Services **Skills:** Help Desk Support,IT End User Support,IT Service Desk **Certifications:** ... Yes **Job Description:** Transform technology into opportunity as a ** Help Desk Analyst Tier 2** with GDIT....to ensure services/incidents are completed + Provides an outstanding customer service experience in a variety of… more
- CACI International (Sterling, VA)
- …Travel: Local * * * CACI is currently looking for a motivated, career and customer -oriented Service Desk Shift Lead with Agile methodology experience to join ... Service Desk Shift Lead Job Category:...appropriate stakeholders + Organizing, planning, and monitoring a program's customer service department to ensure optimized interaction… more
- Koniag Government Services (Vienna, VA)
- **Part time Service Desk - Weekends** **Kadiak LLC,** a Koniag Government Services company, is seeking an experienced ** Service Desk Representative** ... holidays, three weeks paid time off, and more. The service desk representative is responsible for performing...**Job Family** **Client Techncial Support and Training** **Job Function** ** Help Desk Support Tech** **Pay Type** **Hourly**… more
- Koniag Government Services (Chantilly, VA)
- …& Duties may include, but are not limited to:** + Deliver quality help desk support services to a customer base of about 2,000 geographically dispersed users ... LLC, a Koniag Government Services company, is seeking a Help Desk Technician to support ATS and...and provide accurate information to users. + Provide excellent customer service by actively listening to user… more
- Robert Half Technology (Reston, VA)
- Description We are looking for a skilled and customer -focused Help Desk Analyst I to join our team in Reston, Virginia. In this role, you will provide ... to the appropriate team for resolution. * Deliver exceptional customer service by effectively communicating solutions and...and software maintenance practices. * Prior experience in a help desk or IT support role is… more
- Red River (Chantilly, VA)
- …This position is primarily responsible for working on a team within the NOC/24x7 Service Desk . This position will handle technical support requests directly from ... truth; you are willing to risk personal failure to help , or challenge the status quo, in the pursuit...developing the organization's perception with existing customers through exceptional customer service . This position will also assist… more
- Allied Universal (Dulles, VA)
- … desk will help to deter incidents while providing outstanding customer service and clear communication. At Allied Universal, we value teamwork, ... through our Perks Program. **What You'll Do:** + Provide customer service to clients and visitors at...appropriate. + Maintain a visible presence at the front desk to help to deter potential security-related… more
- Red River (Chantilly, VA)
- …growing and developing the organization's perception with existing customers through exceptional customer service . This position will also assist the NOC ... effective utilization of provided resources and the ability to deliver superior customer service . + Proven ability to utilize CRM data, product documentation and… more
- Huntington Ingalls Industries (Fort Belvoir, VA)
- …7,000 professionals worldwide delivers all-domain expertise and advanced technologies in service of mission partners across the globe. Mission Technologies is ... answers queries by telephone in support of internal and/or outside customer computer hardware, software, network, and telecommunications systems. + Diagnoses,… more
- Allied Universal (Ashburn, VA)
- …highly visible to help to deter incidents, and deliver exceptional customer service and communication. At Allied Universal, we value teamwork, integrity, ... we serve. As a **Security Officer - Financial Dispatch Desk ** in **Ashburn, VA** , you will serve and...through our Perks Program. **What You'll Do:** + Provide customer service by carrying out security-related procedures… more
- Allied Universal (Sterling, VA)
- …assigned areas, help to deter security-related incidents, and provide exceptional customer service . Your role involves using technology to manage access ... we serve. As a **Security Officer - Commercial Dispatch Desk ** in **Sterling, VA** , you will serve and...perimeter. + Follow site-specific procedures and protocols while providing customer service to clients, tenants, and visitors.… more
- The Joint Chiropractic (Sterling, VA)
- …cohesively with others in a fun and fast-paced environment. + Have a strong customer service orientation and be able to communicate effectively with members and ... you. At The Joint Chiropractic we provide world class service to every one of our patients, and we...previous Sales Experience. + Participate in marketing/sales opportunities to help attract new patients into our clinics + Be… more
- Actalent (Fort Belvoir, VA)
- …breakdown). + Understanding of licensing for our client or similar competitors. + Help desk experience with a focus on customer service and a positive ... to completion using JIRA, with ServiceNow as a backup. + Provide white-glove customer service to ensure client satisfaction. + Conduct weekly and monthly… more
- Koniag Government Services (Chantilly, VA)
- …High School Diploma or GED required. + 3-5 years of experience in customer service or technical support. + Experience with help desk ticketing systems ... team. The ideal candidates will have a passion for customer service , strong technical aptitude, and excellent...troubleshooting Windows and/or Mac operating systems. + Experience with help desk or ticketing systems (ServiceNow, Jira,… more
- R1 RCM (Warrenton, VA)
- …analytics, AI, intelligent automation, and workflow orchestration. As our ** Customer Service Representative** , you'll work to help our patients check into ... **Here's what you can expect working in Patient Registration ( Customer Service ):** + Working on computers and...and expect the unexpected. This is not a casual desk job. + A team you can rely on.… more
- ManTech (Herndon, VA)
- …full lifecycle of service delivery from the initial user interaction ( Service Desk /Tier I) through proactive monitoring and operational resolution (EOC/Tier ... Operations teams to ensure seamless service delivery. + Oversee the Service Desk and Desktop Support functions, ensuring efficient processing of incidents… more