- Boston Consulting Group (Atlanta, GA)
- …challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total ... change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We… more
- Deloitte (Atlanta, GA)
- …pioneer in technology who wants to work in a collaborative environment? As the Contact Center Technology Strategy & Modernization Manager you will ... Qualifications Required: + Bachelor's degree + 7+ years of experience in contact center technology strategy , design, and implementation. + Proven… more
- Deloitte (Atlanta, GA)
- …desktop applications such as Salesforce, SreviceNow, Oracle, or SAP. + Experience with contact center technology strategy , multi-channel routing, ... may be available Preferred : + Experience leading Amazon Connect and other Contact Center as a Service (CCaaS) solution implementations, including integrations… more
- Capgemini (Atlanta, GA)
- **ROLE TITLE:** **_Senior Consultant - Contact Center (_** _NYC, ATL, CHI, SFO)_ **_About the Enterprise Transformation team_** At Capgemini Invent, we believe ... Invent, you will support and deliver end-to-end transformation initiatives across contact center operations, customer service, and service operations. Your… more
- Capgemini (Atlanta, GA)
- …enterprise service strategy roles. . Deep expertise in customer service, contact center transformation, and/or service operations, with proven impact across ... **ROLE TITLE:** **_Managing Consultant - Contact Center (_** _NYC, ATL, CHI,...strategy , interaction design, workforce transformation, performance management, and technology enablement. . Drive the development of routing and… more
- Emory Healthcare/Emory University (Atlanta, GA)
- … technology . + The Director collaborates with internal stakeholders to align the contact center strategy with broader organizational goals and ensures key ... + Team Management: 1. Lead recruitment, retention, and professional development of contact center staff. 2. Provide coaching, mentorship, and team-building… more
- Amazon (Atlanta, GA)
- …business. The Amazon Connect Specialist Team is made up of deep CX and Enterprise Contact Center domain experts who work directly with our customers to solve ... resources - 5+ years of experience building integrations across WFM, CRM, and contact center solutions or experience with communications protocols and APIs such… more
- Zoom (Alpharetta, GA)
- …Experience products. In this role, you'll be at the forefront of evolving Zoom Contact Center , where you'll combine top-tier visual design to elevate every user ... for the enterprise, and today help people communicate better with products like Zoom Contact Center , Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom… more
- Intuit (Atlanta, GA)
- …with a suite of high-touch professional services powered by data-driven, technology -led operations and a distributed professional workforce. We are seeking an ... who knows how to translate analysis into business insights, prioritize based on strategy , and communicate objectives, plans, status, and results clearly + 2+ years… more
- Humana (Atlanta, GA)
- …Six Sigma and/or advanced business process analysis practices + Salesforce and/or other CRM technology + Contact Center , Omnichannel or Digital experience in ... is uniquely positioned to put those customers at the center of everything it does." MarketPoint is the distribution...of Humana, responsible for all individual sales. The MarketPoint Strategy Advancement team is searching for a Senior … more
- Humana (Atlanta, GA)
- …Qualifications** + Bachelor's Degree + 5+ years of technical implementation or contact center transformation experience + 3+ years of project management ... health first** We are seeking an accomplished and experienced Senior Strategy Advancement Professional to join the Conversational Experience Platform (CXP) Product… more
- CenterWell (Decatur, GA)
- …and help us put health first** **Job Description Summary** The **Manager, Clinic/ Center Administration** plans and directs the work of professional and support ... care to patients in a clinical setting. The Practice Manager, Clinic/ Center Administration works within specific guidelines and procedures; applies advanced… more
- Zurich NA (Atlanta, GA)
- …confident, outgoing, and self-motivated Customer Care Professionals to join our dedicated contact center team inNovember 2025. If you are passionate about ... Claims Call Center Representative 127686 Zurich is a leading multi-line...We serve more than 25 industries, from agriculture to technology , and we insure 90% of the Fortune 500(R).… more
- Elevance Health (Atlanta, GA)
- **Director II Technology ** This role requires associates to be in-office 3 days per week, fostering collaboration and connectivity, while providing flexibility to ... is granted as required by law._ The **Director II Technology ** is responsible for leading and managing direction of...for an enterprise application, enterprise-wide tool, infrastructure, or a center or domain that is equivalent in scope and… more
- World Wide Technology (Atlanta, GA)
- …as AI solutions, Infrastructure Modernization, Multicloud Architecture, Security Transformation and Digital Strategy . With our Advanced Technology Center and ... transformational outcomes for large public and private organizations. Through its Advanced Technology Center , a collaborative ecosystem of the world's most… more
- World Wide Technology (Atlanta, GA)
- …transformational outcomes for large public and private organizations. Through its Advanced Technology Center , a collaborative ecosystem of the world's most ... **Why WWT?** At World Wide Technology , we work together to make a new...pricing for Strategic Resourcing engagements + Establish and maintain contact with assigned clients. Develop relationships with key clients… more
- Quality Technology Services, LLC (Duluth, GA)
- …we do great things. **Who You Are** You have keen skills in data center real estate, relationships within the datacenter real estate brokerage community and related ... Investments, North America,** you are responsible for leading the strategy and execution of real estate investments for all...+ Use a thorough understanding of North American data center markets to help drive the business's potential business… more
- Quality Technology Services, LLC (Duluth, GA)
- …Associate, Finance** will play an integral role in developing long-term financial strategy for QTS and contribute directly in strategic projects including M&A, ... assist in the development and implementation of the optimal strategy across QTS' business. In this role, you will...opportunity to develop a deep understanding of the data center and real estate industries and the tools to… more
- Quality Technology Services, LLC (Duluth, GA)
- …Mechanical, Capital Improvement Projects, SG&A, IT, MRO, Facilities Maintenance, Data Center Infrastructure fit-outs and Data Connectivity. This role is responsible ... assigned.)_ + Support customer fit-out and facilities management procurement strategy in partnership with the development, implementation, sourcing, and operations… more
- Quality Technology Services, LLC (Duluth, GA)
- …and are looking for the opportunity to deepen that understanding in the data center industry. **The Impact You Will Have:** As a **Director of Capital Markets** for ... an integral role in contributing to the long-term financial strategy of the company. You will directly contribute to...+ Strong understanding of real estate capital markets, data center industry experience is desirable + Experience with private… more
