- ASM Research, An Accenture Federal Services Company (Atlanta, GA)
- …+ Experience with project administration and meeting multiple deadlines + Experience in customer service quality and/or help desk + Strong organization ... administration of the quality monitoring program and quality assurance escalations for Service Delivery/Contact Centers.... management program or training team + Experience with customer service applications + Experience with metrics… more
- City of Alpharetta, Georgia (Alpharetta, GA)
- …including afternoons, evenings, weekends and/or holidays assigned. STATEMENT OF DRESS CODE POLICY Temporary Part-Time Customer Service Representatives are ... Customer Service Representative- Temp P/T Print...to adhere to the City of Alpharetta Dress Code Policy with the following exceptions: + The wearing of… more
- ASM Research, An Accenture Federal Services Company (Atlanta, GA)
- …code rejects, issue follow up and resolution as requested. + Researches and analyzes customer service issues to provide information and solutions in a timely ... or GED. + 2-5 years or related experience in Customer Service or public relations. **Other Job...courteously with the public. + Strong commitment to providing quality service . + Strong attention to detail… more
- Ace Hardware (Alpharetta, GA)
- …community. **What You'll Do:** **Shift hours: M-F 10AM - 7PM** + Provide unmatched customer service . + Ensure the service department provides exceptional ... establish a positive rapport with every caller. + Update customer information in the customer service...our mission to deliver the same level of Helpful service , convenience & quality that you have… more
- Quality Technology Services, LLC (Suwanee, GA)
- The **Operations Service Center Network Analyst (Technical Customer Service Rep or TCSR)** will be primarily responsible for managing the phone queue, ... duties and responsibilities will be assigned by management as needed. Technical Customer Service Representatives will be evaluated quarterly/annually on their… more
- Walgreens (Duluth, GA)
- …questions to ensure a positive customer experience. + Models and shares customer service best practices with all team members to deliver a distinctive ... and procedures in relation to pharmacy errors and the Quality Improvement Program. Reviews and complies with the Walgreen...knowledge of store systems and store equipment. + Provides customer service in the photo area, including… more
- Quality Technology Services, LLC (Suwanee, GA)
- The **Operations Service Center** **Technical Customer Service Rep (T** **CSR** **)** will be primarily responsible for manning the phone queue, projecting a ... duties and responsibilities will be assigned by management as needed. Technical Customer Service Representatives will be evaluated quarterly/annually on their… more
- ThermoFisher Scientific (Suwanee, GA)
- …including Adherence and Quality **Non-Negotiable Hiring Criteria:** + 2 years customer service experience in an ACD environment. + Innovative and creative ... business. Our Customer Care Colleagues provide outstanding customer service , work in a fast-paced environment...credits and returns accurately and timely. + Follows established service quality standards and meets established processing… more
- TruGreen (Suwanee, GA)
- …administers disciplinary actions consistent with company policy . + Interviews and hires customer service associates. + May travel on business for meetings or ... work!" **Position Overview** Supervises associates engaged in handling inbound and/or outbound customer service calls remotely or onsite. Ensures that all… more
- Exotec (Atlanta, GA)
- …integrators who sell, deploy, and maintain our cutting-edge solutions for end customers. As Customer Service Director - Integrator Relations, you will be a key ... Quality Management + Analyze key performance indicators (KPIs) to assess service quality and integrator effectiveness. + Lead regular operational reviews… more
- Bank OZK (Alpharetta, GA)
- …with procedures. + Recommends improvements to the policies and procedures that affect customer service . + Maintains good punctuality and attendance to work. + ... quality reviews and needs assessments to ensure quality standards and service requirements are met....in a fast-paced environment. + Ability to demonstrate effective customer service skills. + Ability to demonstrate… more
- Elevance Health (Atlanta, GA)
- …required by law. The **Performance Quality Analyst II** is responsible for driving service quality excellence by evaluating the quality of services and ... **Performance Quality Analyst II** **Location:** This role requires associates...enrollment and billing and claims processing, as well as customer service written and verbal inquiries. **How… more
- Otsuka America Pharmaceutical Inc. (Atlanta, GA)
- …Summary** We are seeking an experienced and dynamic Executive Director of R&D Global Quality to join our team. This pivotal role will be responsible for leading a ... global team focused on R&D Quality . This global role includes direct reports in the...the Management Review process to ensure alignment with Company policy and strategy and gain a consensus of risk… more
- Insight Global (Peachtree Corners, GA)
- …at various stages of the production process to ensure compliance with quality standards and customer specifications. This role involves documenting results, ... Ensure that products are produced in compliance with regulatory standards, customer specifications, and internal quality guidelines. -Defect Identification:… more
- PulteGroup (Alpharetta, GA)
- …equivalent + Bachelor's Degree preferred + Minimum of 1-2 years of customer service , warranty experience, or equivalent preferred Required Licensing, ... driving is an essential function of this position Required Skills/Knowledge + Exceptional customer service orientation with the ability to adapt and interact… more
- Zebra Technologies (Flowery Branch, GA)
- …relating to the assurance of the quality of incoming and outgoing product quality and customer satisfaction within a specific site or geography. This is an ... and care, we develop dynamic solutions that anticipate our customer 's and partner's needs and solve their challenges. Being...for our people, our customers, and the world. The Quality team is responsible for planning, organizing, leading and… more
- ServiceNow, Inc. (Atlanta, GA)
- …automation, innovation, and growth. We're all about delivering delightful, secure customer and employee experiences that accelerate ServiceNow's journey to become ... Digital Technology, you work for them. **Role** As a Data Governance & Quality Lead, you'll be responsible for driving strategy and execution across our governance… more
- UKG (Atlanta, GA)
- …can confidently stand behind the solutions you sell, knowing your customers will receive top- quality service . Their decision to continue working with UKG will be ... decisions you make, and the care you show a customer all add up to real impact. Today, tens...become more effective in meeting our goals through deeper service to our customers. **Basic Qualifications:** + 5+ years… more
- Bridgestone Americas (Buford, GA)
- …401k plan to help build towards your future. We believe people can only provide superior service and quality to others when they are allowed to bring their whole ... service team. + Ensure high teammate retention. + Maintain compliance with quality standards. + Ensure exceptional customer satisfaction and retention by… more
- Elevance Health (Atlanta, GA)
- …are processes related to enrollment and billing and claims processing, as well as customer service written and verbal inquiries. **How you will make an impact:** ... **Performance Quality Auditor I** **Location:** _Virtual:_ This role enables...onboarding and skill development. Please note that per our policy on hybrid/virtual work, candidates not within a reasonable… more