- Sage (Atlanta, GA)
- Customer Success Advocate Job Description: We are seeking a Customer Success Advocate (CSA) to join our dynamic Customer Success team. ... * Monitor product usage and patterns * Recommend training paths for success by customer role * Support escalation management * Customer Account Review… more
- SolomonEdwards (Atlanta, GA)
- …MO Plano, TX Essential Duties: - Operate in a call center environment as a customer success advocate . - Answer high-volume, inbound calls or texts from ... more information, visit SolomonEdwards Position Summary: SolomonEdwards is looking for a Customer Experience Specialist I for one of its mortgage clients to operate… more
- Graphic Packaging International, LLC (Atlanta, GA)
- Customer Advocate II Requisition ID: 11580 Location: Atlanta, GA, US, 30328 Department: Travel: No Travel Required **At Graphic Packaging International, we ... the intersection of global commerce and human connection. The Customer Advocate is not just a steward...roles, preferably in a global export environment. + Proven success managing strategic international customer accounts, with… more
- Graphic Packaging International, LLC (Atlanta, GA)
- Customer Advocate III Requisition ID: 10916 Location: Atlanta, GA, US, 30328 Department: Customer Service Travel: Up to 25% **If you are a GPI employee, ... or logistics roles, preferably in a global export environment. + Proven success managing strategic international customer accounts, with a strong understanding… more
- Acxiom (Atlanta, GA)
- The Consultant - Solution Customer Success Manager for Adobe Workfront (Adobe Practice) will serve as the primary advocate for client success , ensuring ... consulting team expectations around value delivery timelines **Problem Solver & Success Advocate ** + Proven experience using structured, disciplined approaches… more
- Confluent (Atlanta, GA)
- …by the Department of Defense. **About the Role:** Confluent is searching for a Customer Success Technical Architect (CSTA) to act as a trusted technical advisor ... streaming platforms! **What You Will Do:** + Champion and advocate for the customer within Confluent. You...Product, Services, Support and Training teams to drive technical success . + Identify customer technical objections and… more
- Confluent (Atlanta, GA)
- …Team. One Data Streaming Platform. **About the Role:** Confluent is searching for a Customer Success Technical Architect (CSTA) to act as a trusted technical ... US Remote **What You Will Do:** + Champion and advocate for the customer within Confluent. You...Product, Services, Support and Training teams to drive technical success . + Identify customer technical objections and… more
- NTT America, Inc. (Atlanta, GA)
- …Whether 2 Years or 20, Discover Rewarding Journeys with Us!** The **Principal Customer Success Manager** is an experienced and highly strategic individual ... team, they serve as a thought leader within the Customer Success department, contributing to process improvements...Advocacy and Escalation Management** + Act as the primary advocate for customers, ensuring their needs and concerns are… more
- Acxiom (Atlanta, GA)
- The Consultant - Customer Success Manager (Adobe Practice) performs client relationship management, value measurement execution, and stakeholder engagement ... within consulting engagements. The Customer Success Manager supports client Value Realization...team expectations around value delivery timelines **Problem Solver & Success Advocate ** + Proven experience using structured,… more
- Intuit (Atlanta, GA)
- **Overview** At Intuit, our Customer Success Managers (CSMs) are trusted advisors, dedicated to helping our mid-market customers achieve success with Intuit ... **What you'll bring** + 3+ years of experience in Customer Success , Account Management, or B2B Client...to improve efficiency and growth. + Act as a customer advocate , anticipating challenges and coordinating with… more
- Forrester (Atlanta, GA)
- …us and build an extraordinary future. **About This Role:** As a member of Forrester's customer success organization, the Customer Success Manager is ... accounts to drive high engagement. Serve as a client advocate driving strong renewal rates and higher enrichment by...potential new enrichment opportunities. + Leverage support of the customer success specialist to ensure the largest… more
- Confluent (Atlanta, GA)
- …through the Skillbridge Program by the Department of Defense. **About the Role:** The Strategic Customer Success Manager (SCSM) will play a key role in driving ... customer success , retention, and subscription expansion within...of Confluent + Work across the organization as the customer 's champion to advocate for their needs… more
- Coinbase (Atlanta, GA)
- …address critical customer issues at the root cause. * Represent and advocate for the customer across organizations to drive impactful changes. * Champion ... valued customers. You'll join a high functioning team of customer focused support professionals who know their performance is...an individual who has a passion for making the customer experience seamless and phenomenal. *What you'll be doing:*… more
- Norstella (Atlanta, GA)
- …organization. Promote a "can do" culture and positive environment, advise other Customer Success Managers on account engagement strategy, answer questions, and ... Customer Experience remains high. + Contribute your Client Success expertise to cross-functional initiatives and cover other areas... Customer focused & experience of being a customer advocate within the organization. + Commercial… more
- Cornerstone onDemand (Atlanta, GA)
- …expertise, project management skills, and a proactive approach to ensuring customer success through our partner ecosystem. **Responsibilities:** **Engagement & ... **Summary:** The Delivery Success Manager (DSM) is responsible for ensuring the...enhancements to optimize partner delivery. + Act as a customer advocate , ensuring expectations are managed and… more
- Intuit (Atlanta, GA)
- **Overview** Join the Intuit Customer Success team as a Principle Service Delivery Manager in our Expert Network, shaping best in class product support ... and deliver differentiation in the market. Our approach to customer success is ever-evolving and always focused... experiences through our partner network. As a key advocate and voice for customer and expert… more
- NTT DATA North America (Atlanta, GA)
- …manage your onboarding pipeline, prioritize tasks, and make informed decisions to drive customer success and meet target dates. Demonstrate an ability to ... of the client, interfacing with enterprise leaders as an advocate for your product and communicating the value of...structure and value of the Supply Chain platform. 5. Success Planning & Customer Roadmap: Work closely… more
- Intuit (Atlanta, GA)
- …to resolve critical escalations and influence cross-functional leadership, including product, customer success , and operational business teams. + Strong ... strongly preferred. + Deep understanding of **SaaS platforms** , customer support systems, and customer success...and translate insights into action. + Act as a customer advocate to ensure voice-of- customer … more
- Nutanix (Atlanta, GA)
- …team which values collaboration, technical credibility, and the opportunity to drive customer success through innovative solutions using Nutanix technology, all ... customer business needs. + Create and document tailored Customer Success Plans that align with customers'...to help customers achieve operational efficiency. + Collect and advocate customer feedback to influence future product… more
- Microsoft Corporation (Atlanta, GA)
- …are passionate about cloud computing and believe that extraordinary support is critical to customer success . As a Azure Advanced Cloud Engineer 2 - Customer ... In this role, you will work in partnership with Customer Success Account Managers, Cloud Solution Architects,...technical issues to varied audiences. Able to prioritize and advocate customer 's needs to the proper channels.… more