- Warner Bros. Discovery (Atlanta, GA)
- …are supported, here you are celebrated, here you can thrive. **Your New Role ** The Lead , Service Level Management will play a pivotal role within the ... managers, service architects, and external suppliers. The Lead , Service Level Management will...+ Participate in the design, implementation, and evolution of SLA and OLA frameworks that deliver consistent, timely, and… more
- Capgemini (Atlanta, GA)
- …key role in the CIS Pre-Sales and Solutioning organization reporting into regional/global level . Solution Lead is usually involved in medium to large multi-tower ... Reviews and inputs to the contract schedules, SoW and SLA among other documents . Supports Tower Lead...Requirement for client facing skills will vary with an entry- level Solution Lead being required past client-facing… more
- Vontier (Atlanta, GA)
- …of client accounts. You will work closely with internal teams to ensure that service level agreements (SLAs) are met and operational metrics, including response ... cross functional team to negotiating new contracts, ensure financial viability, confirm service alignment, and negotiating SLA 's inaccordance with ANGI … more
- Warner Bros. Discovery (Atlanta, GA)
- …technology or hospitality and supporting streaming media or equivalent technologies at a Lead level . **Additional Information** On June 9, 2025, Warner Bros. ... ensure errors are reported, prioritized, and resolved. The Team Lead will also be responsible for first level...SLA and target goals * Act as team lead to escalate high-priority issues to internal business partners… more
- GovCIO (Atlanta, GA)
- …Cloud Environment (C2E) customer projects within the AWS/Azure cloud environments. Reviews all Service Level Agreements ( SLA ), Addendums, and cost estimates ... **Overview** GovCIO is currently hiring for C2E Support Lead to oversee the management of all C2E...discipline. + Program Management Professional (PMP) Certification or DAWIA Level III in Program Management. + Ability to relate… more
- Capgemini (Atlanta, GA)
- …to understand and identify non-standard requirements and/or draft Statements of Work / Service Level Agreements and able to review service credits/penalties ... description:** What do you need to start? An experienced Service Integration SME/Architect/Solutions architect/Consultant with proven thought leadership in technical… more
- Ricoh Americas Corporation (Atlanta, GA)
- …Services, Managed Print Services, Hospitality, Imaging and Mail Services through SLA results and client feedback. Responsible for selecting and assessing talent, ... priorities. + Fosters an inclusive and high performing team environment in which SLA objectives are met. + Expert knowledge of Ricoh's products and offerings.… more
- Verint Systems, Inc. (Atlanta, GA)
- …strategic and hands-on functional leadership across modules including AP, AR, FA, GL, SLA , OM, EBTAX, AGIS, CM, Configurator, and Service Contracts, Install ... OAC, ORBIT, Cubes. **Principal Duties and Essential Responsibilities:** + Lead and manage a global team (employees and contractors)...expertise in GL, AP, AR, FA, CM, OM, Inventory, Service Contracts, EBTAX, AGIS, SLA and HCM… more
- State of Georgia (Fulton County, GA)
- …Job Share this Job Sign Up for Job Alerts Start your career in public service - JOIN OUR TEAM Georgia Technology Authority (GTA) a Great Place to Work(R) certified! ... and local government entities. IT infrastructure services encompass mainframes, servers, service desk, end user computing, disaster recovery and security. Managed… more
- Oracle (Atlanta, GA)
- …With a focus on automation and AI integration, OCI is poised to lead the industry in cost-effective, efficient data center management, making it accessible and ... Role Overview We are seeking a technically exceptional Performance Architect to lead , mentor, and enforce high standards in system performance engineering. As a… more
- NextEra Energy (Atlanta, GA)
- …Ensures proper staffing, training, and process regimen to ensure Timeliness, Quantity, and Quality Service Level Agreements ( SLA 's) are met and exceeded + ... exceptional customer experiences, join our team today. **Position Specific Description** Lead end-to-end natural gas pricing for C&I customers across multiple… more
- Delta Air Lines, Inc. (Atlanta, GA)
- …Delta Air Lines is seeking a visionary and results-driven General Manager to lead the strategic transformation of global service center operations. This senior ... fresh expertise, this role offers the opportunity to shape enterprise-wide service delivery and drive measurable business impact. Key Responsibilities Enterprise… more
- EMCOR Group (Atlanta, GA)
- …overall objectives and performance metrics. + Use a collaborative process to review each Service Level Agreement ( SLA ) and Key Performance Indicator (KPI) to ... for each of the critical services in the event they cannot be achieved. ** Service Level Agreements.** Measuring performance is critical in our ability to… more
- Travelers Insurance Company (Norcross, GA)
- …Lead daily distribution of workload, equipment and technologies ensuring all schedules and/or Service Level Agreements ( SLA 's) are met. + Work with ... and other resources across the enterprise. As a Team Lead , Print Center, you will perform and lead...management and vendors to resolve. + Work with vendor service personnel and vendors to resolve more complex issues… more
- AIG (Atlanta, GA)
- … service providers and technology vendors to drive innovation, cost efficiency, and service excellence. + Lead joint planning with vendors to optimize network ... a focus on cloud enablement, agility, security, and cost optimization. + Lead the planning and execution of a multi-year network transformation program, shifting… more
- CompuCom (Atlanta, GA)
- …on time. + Monitor and report on service performance against agreed SLAs ( Service Level Agreements). + Drive service improvement initiatives to enhance ... We're looking for an experienced **Operations Support Manager** to lead the delivery of day-to-day services for our clients'...management + Minimum of 5 years of experience managing service delivery performance, including SLA adherence and… more
- ABM Industries (Atlanta, GA)
- …Evaluate and recommend next-generation firewall (NGFW) and threat prevention technologies. * Lead architecture reviews and risk assessments for new network and cloud ... engineering, cloud operations, SOC, and application security teams. * Provide expert- level guidance on secure network segmentation, micro segmentation, and zero… more
- Oracle (Atlanta, GA)
- …environment. Role Summary We are seeking a Sr Cloud Engineer to help lead the evolution of Oracle's Unified Commerce platform and core SaaS services. This ... and evolve cross-product SaaS architecture for Unified Commerce services. + Lead technical design reviews for highly complex, distributed systems, providing balanced… more
- Deloitte (Atlanta, GA)
- …Support for clients. + 5+ years of experience with ITSM processes, Service Level Agreements and KPIs + Drive SLA adherence and engage actively with clients ... summary As part of our Enterprise Operations as a Service team, professionals engage in both the technical and...with top decision makers at key clients; organize and lead pursuit teams; participate and lead aspects… more
- Metro One Loss Prevention Services Group (Atlanta, GA)
- …as required. + Perform operational and oversight responsibilities as required to ensure all Service Level Agreements ( SLA 's) are met. + Support the ... inputs to operational success. The Workforce Administrator will perform service level risk assessments and provide mitigation...and take appropriate actions to mitigate any impact. + Lead meetings with WFC and other departments (i. e.,… more