- GAP Solutions Inc (Augusta, ME)
- …immigration and customs law. **SCOPE** The HSITL has a requirement for remote Customer Service Representatives to augment current federal staff. The contractors ... will be expected to provide customer service and interpersonal communication skills to...**Minimum of** **5 years of specialized experience** **in a contact center environment handling inbound calls of… more
- GAP Solutions Inc (Augusta, ME)
- …immigration and customs law. **SCOPE** The HSITL has a requirement for remote Customer Service Representatives to augment current federal staff. The contractors ... will be expected to provide customer service and interpersonal communication skills to...**Minimum of** **three (3) years specialized experience** **in a contact center environment answering and responding to… more
- GAP Solutions Inc (Augusta, ME)
- …immigration and customs law. **SCOPE** The HSITL has a requirement for remote Customer Service Representatives to augment current federal staff. The contractors ... will be expected to provide customer service and interpersonal communication skills to...in program or project support, including 3+ years in contact center , law enforcement intake, or operations… more
- GAP Solutions Inc (Augusta, ME)
- …immigration and customs law. **SCOPE** The HSITL has a requirement for remote Customer Service Representatives to augment current federal staff. The contractors ... will be expected to provide customer service and interpersonal communication skills to...or project management experience** **, including** **5+ years managing contact center or law enforcement/intake operations** **of… more
- ManpowerGroup (Augusta, ME)
- ** Contact Center Customer Service Reps - Foot-in-the-Door Opportunity!** We are now hiring ** Contact Center Customer Service Reps** for ... High school diploma/equivalent or above **To be considered for one of these** ** Contact Center Customer Service Rep** **openings in** **Augusta, Maine**… more
- Navient (Augusta, ME)
- …**The Contact Center Engineer position will report to the Director, Customer Experience.** **As the Contact Center Engineer, you will:** + Oversee ... including: + **Private student loans** - low rates, people-first service , and flexible payments. + **Student loan refinancing** -...the configuration and customization of contact center software to align with business… more
- Ryder System (Augusta, ME)
- …+ Develop and implement operational support policy, procedures, and technology programs to support contact center management + Ensure service is delivered in ... Center Representatives and Tier 2 Functional Specialist). Ensure contact center staff have the training and...and tools to meet and exceed customer service expectations + Serve as point of contact… more
- Intermountain Health (Augusta, ME)
- …predict future workload. Develop short-, medium-, and long-term staffing plans to meet customer demand and service level agreements (SLAs).Work with finance and ... monitoring real-time performance to ensure optimal staffing levels, efficiency, and service quality. Key responsibilities include analyzing data, using WFM software,… more
- ASM Research, An Accenture Federal Services Company (Augusta, ME)
- …+ Performs call follow-up and reporting as assigned. + Demonstrates outstanding customer service . + Demonstrates exceptional understanding of military culture ... Counseling (NMC)/Employee Assistance Programs (EAP) and work/life issues to military service members and their families. Demonstrates expertise in handling and… more
- Pearson (Augusta, ME)
- …Skills and Knowledge * High School Diploma or equivalent required. * Must possess excellent customer service skills. * Call center experience is preferred. * ... reasonable accommodations by emailing ###@grp.pearson.com. **Job:** Evaluation **Job Family:** CUSTOMER SERVICE **Organization:** Assessment & Qualifications **Schedule:**… more
- Highmark Health (Augusta, ME)
- …at hand. + Works independently of support from a senior customer service representative, frequently utilizing the knowledge center , answering customer ... + None **EXPERIENCE** **Required** + 1-3 years experience in customer service or call center ...any and all users. If you would like to contact us regarding the accessibility of our website or… more
- ASM Research, An Accenture Federal Services Company (Augusta, ME)
- …experience. + 2-5 years of relevant experience in quality monitoring in a Service Delivery/ Contact Center environment. **Other Job Specific Skills** + ... + Experience with project administration and meeting multiple deadlines + Experience in customer service quality and/or help desk + Strong organization and time… more
- SolomonEdwards (Augusta, ME)
- …Tampa, FL St. Louis, MO Plano, TX Essential Duties: - Operate in a call center environment as a customer success advocate. - Answer high-volume, inbound calls or ... About Us SolomonEdwardsGroup, LLC ("SolomonEdwards") is a full- service professional services firm offering financial, operational, and technology consulting and… more
- ISC2 (Augusta, ME)
- …knowledge, skills and experience for all career levels. Our charitable arm, the Center for Cyber Safety and Education, enables ISC2 and our members to serve ... all of our successes. Learn more. **Position Summary** The Customer Success Account Manager is responsible for driving ...& Success** + Serve as the primary point of contact for assigned accounts, ensuring ongoing satisfaction and long-term… more
- Merck (Augusta, ME)
- …Experience Design, Customer Experience Management, Customer Feedback Management, Customer Segmentation, Customer Service , Customer Strategy, ... territory or within a reasonable commuting distance to workload center . + Travel (%) varies based on candidate's location...to seek and provide additional information. + Within select customer accounts, act as primary point of contact… more
- Aaron's Inc (Waterville, ME)
- …up to 300 lbs. with the assistance of a dolly + Two years of retail/ customer service experience preferred + High School diploma or equivalent preferred + ... information in the store computer system and documenting all customer payment appointments. + Direct contact with...+ Clean and certify merchandise in the Quality Assurance Center for all items personally returned + Complete and… more
- Cayuse Holdings (Augusta, ME)
- …System. + Customer service experience and strong focus on customer satisfaction. + Call center experience. + Experience in a technology support ... **_LOCATION_** Remote **_SALARY:_** $20.00-$22.00 **_EMPLOYEE TYPE:_** Full-Time Hourly Non-Exempt The Service Desk Agent provides customer service solutions… more
- Cayuse Holdings (Augusta, ME)
- …System. + Customer service experience and strong focus on customer satisfaction. + Call center experience. + Experience in a technology support ... **_LOCATION_** Remote **_SALARY:_** $15.00-$16.00 **_EMPLOYEE TYPE:_** Full-Time Hourly Non-Exempt The Service Desk Agent provides customer service solutions… more
- Monro Muffler/Brake (Augusta, ME)
- Monro's family of brands is one of the leading automotive service and tire dealers in the United States. We work on approximately five million vehicles a year, but ... coast. Monro powers 16 highly respected tire and auto service brands, supporting each company's regional strength and community...management, and in store operations at our Store Support Center in Rochester, New York. If you like helping… more
- MaineGeneral Health (Oakland, ME)
- Job Description Summary: Are you a customer service -oriented professional looking for a rewarding role in healthcare? Oakland Family Medicine is seeking a ... + Provide a welcoming and friendly first point of contact for patients, ensuring a positive experience. + Perform...and courteous manner. What We're Looking For: + Strong customer service and communication skills. + Ability… more
