- Novo Nordisk Inc. (Plainsboro, NJ)
- …factors. Employees are also eligible to participate in Company employee benefit programs including medical, dental and vision coverage; life insurance; ... group creates and delivers human-centered experiences, where innovation meets customer -centricity, driving the ultimate experience for our patients. Our focus… more
- Justworks (New York, NY)
- Customer Support Advocate , Employees New York, New York Apply Who We Are At Justworks, you'll enjoy a welcoming and casual environment, great benefits, ... overall Justworks service offering. In this role you will support the worksite employees (WSEs) of our...assigned How You Will Do Your Work As a Customer Support Advocate , how results… more
- Lumen (Trenton, NJ)
- …Join us as we digitally connect the world and shape the future. **The Role** The Customer Success Advocate I is a customer -facing role that ensures our small ... leveraging their current Lumen solutions. **The Main Responsibilities** * Implement ** customer success plans** using standardized journey templates to set … more
- Lumen (Trenton, NJ)
- …Join us as we digitally connect the world and shape the future. **The Role** The Customer Success Advocate II is a customer -facing role that ensures our ... our products from the customers' perspective, monitoring early indicators of customer health, proactively addressing their concerns, and helping them better use… more
- Educational Alliance, Inc. (New York, NY)
- …will work as a fully integrated team member providing peer recovery support to individuals in outpatient, residential, and community settings. The Peer Navigator ... will also serve as a role model, mentor, advocate , and motivator for individuals in recovery, their family...in recovery, their family members, friends, and allies to support long-term recovery. SCOPE OF INFLUENCE + Internal stakeholders:… more
- HUB International (Berkeley Heights, NJ)
- …a broad array of property, casualty, risk management, life and health, employee benefits, investment and wealth management products and services. With over 20,000 ... employees in 750 offices throughout North America, HUB has...acquisitions. Hub International Northeast is seeking a Senior Claims Advocate for our Specialty Lines and Healthcare Divisions. The… more
- Confluent (Trenton, NJ)
- …data streaming platforms! Locations: US Remote **What You Will Do:** + Champion and advocate for the customer within Confluent. You will be the technical voice ... (CSTA) to act as a trusted technical advisor and advocate to work with our customers. The primary objective...up your sleeves and dig in to help address customer issues alongside Confluent Technical Support Engineers… more
- Cisco (New York, NY)
- …Leaders and Executives, orchestrating CX resources across Delivery, Expert Care, Technical Support , Customer Success, Renewals, and Partners to drive value ... customers and understanding their business challenges and objectives. * Advocate for the customer within Cisco, ensuring...future for all. Our passion is connection-we celebrate our employees ' diverse set of backgrounds and focus on unlocking… more
- Confluent (Trenton, NJ)
- …build state-of-the-art data streaming platforms! **What You Will Do:** + Champion and advocate for the customer within Confluent. You will be the technical ... (CSTA) to act as a trusted technical advisor and advocate to work with our customers. The primary objective...up your sleeves and dig in to help address customer issues alongside Confluent Technical Support Engineers… more
- JPMorgan Chase (New York, NY)
- … Customer Success Manager within the Home Lending Transformation Team, you will support this work with the Customer Acquisition Strategy Lead by partnering to ... Home Lending's Customer Success team focus on lead generation, is..., operational, and adoption/engagement analytics to develop, evaluate, and advocate potential solutions + Advocate and maintain… more
- Cisco (New York, NY)
- …Serve as an integrated member of the Cisco CX team supporting customer outcome-oriented engineering, implementation, and production support efforts. Provide ... products and solutions. Customer Engagement - Lead customer delivery engineering engagements and provide escalation support...drive the successful adoption of Cisco products and technologies. Customer Success and Adoption - Advocate for… more
- Cisco (New York, NY)
- …Serve as an integrated member of the Cisco CX team supporting customer outcome-oriented engineering, implementation, and production support efforts. Provide ... and solutions. * Customer Engagement - Lead customer delivery engineering engagements and provide escalation support...the successful adoption of Cisco products and technologies. * Customer Success and Adoption - Advocate for… more
- Celestica (New York, NY)
- …Receives & resolves customer issues & complaints. Acts as a customer advocate to drive prioritization of projects & responses to problems/issues. ... Division. Provides direct & indirect supervision to all subordinate staff involved in support of each customer under the director's ownership. This includes… more
- Fiserv (New York, NY)
- …for improvement and proactively address potential issues. + Lead key initiatives such as customer education or product feedback loops. + Advocate for the voice ... on a global scale, come make a difference at Fiserv. **Job Title** Senior Customer Success Manager **What does a successful Senior Customer Success Manager do… more
- PagerDuty (Trenton, NJ)
- …achieve business value and ROI from their investment in PagerDuty. **Key Responsibilities** Advocate for the Customer : + Proactively engage with customers to ... revenue retention, net revenue retention, executive engagement, adoption, professional services, support and PagerDuty University. + Drive customer retention and… more
- JPMorgan Chase (New York, NY)
- …key success metrics on key initiatives + Serve as the general manager and customer advocate on financial & digital product teams empowered to reimagine banking ... & design, financial product & enablement, strategy, finance, data & analytics, customer experience and marketing, and field support . **Job Responsibilities** +… more
- JPMorgan Chase (New York, NY)
- …deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction. We offer a broad array of credit cards to meet the needs ... role will be responsible for overseeing our card product customer acquisition/distribution strategies, working in close partnership with cross-functional… more
- American Airlines (New York, NY)
- …operational excellence while keeping a safety-conscious environment that promotes end-to-end exceptional customer service, resulting in employee and customer ... this job** + American is looking for a goal-oriented Customer Service Manager (CSM) who wants to elevate their...out the best performance in the workforce through proactive employee engagement and support for an inclusive… more
- Cisco (New York, NY)
- …are received. Role Overview We are seeking an Service Provider Routing Customer Delivery Architect within the CX Global Enterprise Segment Premier organization. You ... leadership as an onsite embedded engineering expert working with a global financial services customer in New York, helping the customer align Cisco products and… more
- Cisco (New York, NY)
- …Meet the Team You will work closely with a diverse range of Customer Experience (CX) resources, including Customer Success Specialists (CSS), Renewals teams, ... environment will enable you to leverage the expertise and support of various team members to achieve shared goals...exceptional value to our customers. Your Impact As a Customer Success Manager, you play a crucial role in… more
