- MetaMetrics, Inc (Durham, NC)
- …Managers and also across departments with Product Management, Customer Success , and IT/Engineering.Essential Duties & ResponsibilitiesManagementManages ... Description:The Manager , Research Analysis, is a leader within the...planning, project oversight, and monitoring schedules and deadlines. The Manager , Research Analysis, works with a high degree of… more
- SHI (Raleigh, NC)
- **Job Summary** The Sr. ITAM Customer Success Manager (SR. CSM) is responsible for managing, expanding and renewing contracts with SHI's customers. The SR. ... end-users' representative on technology/business issues. + Work closely with Sales, Customer Success Manager and/or Project Management for account creations,… more
- Cisco (Research Triangle Park, NC)
- Customer Success Manager (CSM) This position is a highly strategic role that is responsible for driving adoption of Cisco collaboration solutions and ... and stakeholders in a cross-functional environment. Executing against and reporting on Customer Success metrics, you are constantly looking to innovate and… more
- Trellix (Raleigh, NC)
- **_Job Title:_** Customer Success Manager **_Role Overview:_** The Customer Success Manager (CSM) is responsible for driving customer ... services, educational offerings, and support. Ultimately, in addition to the prime customer success focus, this role promotes retention and loyalty leading to a… more
- Wolters Kluwer (Raleigh, NC)
- The ** Customer Success Manager , Lippincott Solutions** is responsible for driving the implementation of all Nursing Solutions products into existing and new ... targeted, scheduled lead generation campaigns as directed by Sales Manager . This would include phone calls, email campaigns, and...if no degree, 3 years of sales support or customer success experience. **Required Experience: 2+ years… more
- Cleo (Raleigh, NC)
- ** Customer Success Manager ** at Cleo (US) Remote Cleo is a cloud integration technology company focused on business outcomes. Every day, we ensure that each ... over recent years. **What You Will Be Doing** + Uphold Cleo's Customer Success strategy and processes ensuring that 100% of interactions are accurately recorded… more
- Cengage Group (Raleigh, NC)
- …. **We believe in the power and joy of learning** The Ready To Hire Customer Success Manager participates and will work to develop, manage and ... + Two or Four-year college degree desired + 2-4 years professional business-to-business sales/ customer success experience + Should be a great teammate with… more
- PagerDuty (Raleigh, NC)
- …explore life at PagerDuty, discover opportunities, and sign-up for job alerts! The Principal Customer Success Manager is aligned at the customers' key ... and fostering strong relationships to help customers accelerate their digital journey. Customer Success Managers are working directly with customers that can… more
- Carrier (NC)
- …work every day. Join us and we can make a difference together. We are seeking a Customer Success Manager who will own the end-to-end customer value ... and identify and support new opportunity pursuits, and coordinate efforts to increase customer net promoter score. This role may sit anywhere in the United States… more
- Wolters Kluwer (Raleigh, NC)
- **Project Manager ( Customer Success Specialist) - Remote R0037213** **Job Description Summary:** The Customer Success Specialist - Project Manager ... Services for enterprise customers. In this capacity, the Project Manager will be the main contact for the ...Manager will be the main contact for the customer and internal partners during onboarding. They are responsible… more
- Trellix (Raleigh, NC)
- **_Job Title:_** Product Manager , Customer Success **_Role Overview:_** to be added DESCRIPTION The Product Manager , Customer Success position is ... environment with global teams supporting global customers * Experience as Product Manager , Technical Account Management, Customer Success Management, Support… more
- iCIMS (Raleigh, NC)
- …5+ years of prior experience in a customer facing role with accountability for customer success and renewals in a SaaS environment or experience in a talent ... tools including Gainsight, you'll build and continually update mutual success plans, aligning customer goals with an...and continually update mutual success plans, aligning customer goals with an effective talent acquisition strategy. With… more
- Cengage Group (Raleigh, NC)
- …please see https://www.cengagegroup.com/about/inclusion-and-diversity/ . **What you'll do here:** The ** Manager , Revenue Operations, Customer Success ** will ... indicators, tools and analytics that support the US Higher Education Customer Success organization, as well as driving continuous improvement in process design… more
- Microsoft Corporation (Charlotte, NC)
- …like you? Learn more about our cultural attributes. (https://careers.microsoft.com/v2/global/en/culture) Customer Success Account Managers develop, maintain, and ... their investment in Microsoft. You will partner with Account Team to create a customer success plan and contribute to the shared customer account plan in… more
- Microsoft Corporation (Charlotte, NC)
- …to bring your aspirations, talent, potential-and excitement for the journey ahead. Customer Success Account Managers develop, maintain, and build upon ... their investment in Microsoft. You will partner with Account Team to create a customer success plan and contribute to the shared customer account plan in… more
- Windstream Communications (Charlotte, NC)
- …people and empower business in a world of infinite possibilities! ** ** The Enterprise Customer Success Manager is responsible for establishing and building ... customer adoption of our products & solutions. In addition, the Customer Success Manager ensures customers are satisfied with services and are realizing… more
- Vontier (Greensboro, NC)
- …+ 2+ years demonstrated experience working with a software company in a customer success manager , account management, marketing or technology role ... experience and/or a degree in both a technology and marketing field + 2+ years customer success manager experience, preferred + It's a plus if you have you… more
- Lumen (Raleigh, NC)
- …valuable feedback to improve the company's offerings. The role reports directly to the manager of Customer Success and is considered an individual ... world and shape the future. **The Role** As a Customer Success Advocate I you will play...and empower customers to self serve + Leverage and manager overall customer metrics, which include … more
- Lumen (Raleigh, NC)
- …and cross-sell opportunities and engaging sales accordingly. This role reports directly to the manager of Customer Success and is considered an individual ... digitally connect the world and shape the future. **The Role** As a Customer Success Advocate II you will have the opportunity to ensure our Mid-Market customers… more
- Lenovo (Morrisville, NC)
- …Lenovo's Technical Client Advisory team is looking for a passionate and highly skilled Customer Success Manager (CSM) devoted to our US Commercial strategic ... + Bachelor's degree. + 8+ years in technical support, customer success , or presales. **Preferred Qualifications:** + Strong understanding of enterprise… more
