- Hilton (Charlotte, NC)
- …guests out of the hotel in the hotel's continuing effort to deliver outstanding guest service and financial profitability\. **What will I be doing?** As a ... out of the hotel in the hotel's continuing effort to deliver outstanding guest service and financial profitability\. Specifically, you would be responsible for… more
- Kimpton Hotels & Restaurants (Charlotte, NC)
- …and downright exceptional. Guests feel it; you'll feel it too. **What You'll Do** The Guest Service Agent is responsible for registration and check-out, PBX ... operations, mail and message service all the while providing outstanding service to our guests along the way. You'll act as an advocate for the hotel, be a… more
- Drury Hotels (Burlington, NC)
- …and 5:30 pm Kickback service , which may include food preparation, set up, guest service (host or bartender), and clean-up. Present and maintain a high ... and co-workers. Ensure an exceptional guest experience by providing courteous, friendly, guest service with a +1 Service attitude. What we expect of you:… more
- Drury Hotels (Charlotte, NC)
- …Company expectations. Requires thorough knowledge of marketing and sales programs. Performs duties of guest service agent , night audit or other positions as ... supervision, assists management team with supervising the front desk / guest service positions of the hotel. Ensures Drury Hotels' policies and procedures… more
- Marriott (Charlotte, NC)
- **Job Number** 24075077 **Job Category** Rooms & Guest Services Operations **Location** The Ritz-Carlton Charlotte, 201 E. Trade Street, Charlotte, North Carolina, ... Bellperson, Front Desk, Housekeeping, Engineering, Security/Loss Prevention) as necessary to resolve guest call, request, or problem. Follow up with guests to ensure… more
- Watauga Hospitality Associates (Boone, NC)
- …issues. * Facilitate the washing, drying, and folding of house laundry as required. Guest Service * Offer guests assistance whenever possible. * Responsible for ... Front Desk Agent General Overview The Front Desk Agent... assures the highest possible level of visitor and guest satisfaction by providing superior customer service .… more
- Omni Hotels (Charlotte, NC)
- …the pride that comes from working for a company with a reputation for exceptional service . We embody a culture of respect, gratitude and empowerment day in and day ... providing a four-star welcome and departure experience to each guest , as well as, serving as ambassadors throughout the... check-ins and check-outs according to Omni's Moments of Service and Standard Operating Procedures + Empathetically listen to… more
- Aimbridge Hospitality (Rocky Mount, NC)
- Job Summary Front Desk Agents are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the ... evenings nights weekends and holidays + Holds an understanding of hotel products and guest services (ie lifestyle full service resort etc) + Ability to… more
- Aimbridge Hospitality (Charlotte, NC)
- Job Summary Front Desk Agents are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the ... evenings nights weekends and holidays + Holds an understanding of hotel products and guest services (ie lifestyle full service resort etc) + Ability to… more
- Aimbridge Hospitality (Charlotte, NC)
- …+ Must be able to problem solve and troubleshoot in order to resolve guest issues that may arise and respond to emergency situations. + Must be proficient ... + Approach all encounters with guests and associates in a friendly service -oriented manner. + Maintain regular attendance in compliance with Aimbridge Hospitality… more