- Grifols Shared Services North America, Inc (Research Triangle Park, NC)
- …solutions and services in more than 110 countries and regions. **Summary:** The **Level 1 Technical Support Specialist (TSS) for Medical Devices in the ... field of IVD** at the Grifols DxCTS (Diagnostic Customer Technical Support ) Team has the primary responsibility...primary responsibility of providing the highest quality service and support ( tier 1 ) to Grifols… more
- Eaton Corporation (Arden, NC)
- …The primary function of the Technical Support Engineer is to provide tier 1 technical support for Low Voltage Automatic, Non-Automatic, and ... Eaton's ES AMER ARS division is currently seeking a Technical Support Engineer for the Automatic Transfer Switch product line. This position is located in our… more
- Insight Global (Davidson, NC)
- …. Skills and Requirements Minimum of 1 -2 years experience in a tier 1 technical support position providing break/fix and ... to ensure the team is ready to offer second and third level technical support . * Consults with MSC departments, associates, and business partners to ensure… more
- SKC Communication Products LLC (NC)
- MAJOR RESPONSIBILITIES AND DUTIES 1 . Provide Post-Sales Technical support for videoconferencing and integration clients 2. Provide excellent customer service ... how SKC supported products function 14. Provide any other support to ensure SKC operates up to standards on...lifting to shoulder height 50-70 lbs. Travel 0-20% Education College/ Technical degree preferred Experience Tier 1… more
- ABBTECH Professional Resources, Inc. (Raleigh, NC)
- This program requires US Citizenship or Green Card (Lawful Permanent Residents) Provide support for the middle tier software infrastructure as needed for ... shifts including weekend work as well as overnight on-call support in order to provide maximum availability of Middle..., performance monitoring and tuning, and capacity planning for Middle- tier software. The supplier must provide a technical… more
- Koniag Government Services (Durham, NC)
- …ID 2390217** **Tuknik Government Services,** a Koniag Government Services company, is seeking a Tier I Help Desk Analyst that is able to obtain a Public Trust ... clearance to support **TGS** and our government customer in Durham, NC....service tickets. + Create a report detailing all open, severity- 1 issues encountered up until the time of the… more
- TEKsystems (Raleigh, NC)
- …Key Skills: + Customer Service + Troubleshooting + Windows + Desktop + Technical Support + Password Reset Additional Skills & Qualifications: You should ... will be an integral part of our Family Tech Support Contact Center. Your primary role will be to...be to handle approximately 30-50 inbound calls daily, providing support to families experiencing login issues and offering customer… more
- SKC Communication Products LLC (NC)
- …Employment Status: Tier 3-Non-Exempt-Hourly Location: Charlotte, NC MAJOR RESPONSIBILITIES AND DUTIES Tier I AV Technician 1 . Work with Lead AV Technician to ... Tier 2 AV Technician (All of the level 1 requirements plus) 1 . Ability to lead...40' will also be required. Travel 50-75% QUALIFICATIONS Education College/ Technical degree preferred Experience Level 1 0… more
- SKC Communication Products LLC (NC)
- …of a man-lift up to 40' will also be required. Travel 75-90% QUALIFICATIONS Education College/ Technical degree preferred Experience Level 1 0 + years Level 2 2 + ... Provide feedback to facilitate improvements to the installation process. Provide any other support to ensure SKC operates up to standards on a daily basis. General… more
- General Dynamics Information Technology (Raleigh, NC)
- …documentation + Work as requested by Desktop Computing + Help support Help Desk tickets for tier 1 , tier 2 and tier 3 + Other ACE related Engineering ... (T2) **Job Family:** Systems Administration **Skills:** Active Directory (AD),Remedy Help Desk, Technical Support **Experience:** 5 + years of related experience… more
- NuAxis Innovations (Raleigh, NC)
- ** Technical Support Specialist Senior** Location **Raleigh, NC** \# of...Group will help support Help Desk tickets for tier 1 , tier 2 and tier ... our team NOW! We are currently seeking a talented and motivated ** Technical Support Specialist Senior** for a Full-Time position in Raleigh, NC. **Job Summary:**… more
- NASCO (Raleigh, NC)
- **Overview** As the Senior Technical Manager, Observability Leader, you will lead a transformative shift in how NASCO monitors and manages its systems. You'll ... observability solutions, fostering a data-driven culture across development, production support , security, and infrastructure. Your expertise will be crucial in… more
- General Dynamics Information Technology (North Liberty, NC)
- …SPECIALIST - INTERMEDIATE WILL MAKE AN IMPACT** + Under general supervision, provides second- tier support to end-users for PC, server, mainframe applications and ... hardware. + Handles problem that the first- tier of help desk support is unable...configuring of their BIOS (SCCM / PXE Boot) + 1 Year DoD experience + NOSC support … more
- CBRE (Raleigh, NC)
- Technical Services Admin Job ID 167433 Posted 21-May-2024...United States of America **JOB SUMMARY** This position provides Tier 1 tech support related ... DUTIES AND RESPONSIBILITIES** Process, manage,monitorand perform quality assurance on support requests. Maintain 99% (or higher) Service Level Agreementcompliance… more
- Mass Markets (NC)
- …(Not Required) + One ( 1 ) year of experience in customer service or Tier II, technical support + CompTIA IT certification COMPENSATION DETAILS WANT ... POSITION OVERVIEW SALARY Commensurate POSITION RESPONSIBILITIES This position is a technical support role, troubleshooting VoIP Phones, Data Gateways, and… more
- Pacific Northwest National Laboratory (Raleigh, NC)
- …this credential, new employees must successfully complete and pass a Federal Tier 1 background check investigation. This investigation includes a declaration ... energy, environment, intelligence, and defense, we deliver insights and decision support through the development of tools and solutions. **Responsibilities** We are… more
- ECPI University (Raleigh, NC)
- …our Talent Community! (https://careers-ecpiuniversity.icims.com/jobs/10408/it- support -manager/job?mode=apply&apply=yes&in\_iframe= 1 &hashed=-336114574) ... culture is to prioritize our students' success through the support of our dynamic team and industry focused curriculum....out the underlying problem. + Escalate helpdesk requests to tier 2 and tier 3 personnel. +… more
- SOLUTE Careers (North Liberty, NC)
- …of equipment issued and recommends STIGs / courses of action and will provide Help Desk Tier 1 , 2, and 3 Support . + Collect, process, and analyze GIS ... development, test, and training requirements associated with Battlefield Airman Technical Integration Support Center activities. + Coordinate real time… more
- Custom Computer Specialists (Raleigh, NC)
- …Order Number 2719 # of openings 1 Apply Now (https://phh.tbe.taleo.net/phh01/ats/careers/v2/applyRequisition?org=CUSTOMONLINE&cws=37&rid=2719) Custom Computer ... 40 years in business! We continue to successfully provide network integration, support services, products solutions, and applications services to our valued clients… more
- SHI (Raleigh, NC)
- …or yours. **Responsibilities** Include, but not limited to: + Build, implement and support a wide range of solutions using platform services for both internal and ... timesheets. + Align with leadership and organization initiatives. + Mentor/Train lower tier engineering employees and service desk employees. + Involvement in a wide… more