- IQVIA (Las Vegas, NV)
- ** Tier 2 , Technical Support Representative** **Mon - Fri 10am - 7pm ET** _Contract Remote Role - Location (Open to Remote US)_ As the only global ... currently we are looking for a 100% remote (work from home-WFH) contract ** Technical Support Representative - Optos** to join our team. In this position, you… more
- Optiv (Las Vegas, NV)
- …prioritizing effectively. * Currently holds and maintains a CCIE Security and at least one other Tier 2 or Tier 3 certification in the network and edge ... edge security programs and related security technologies. * Provide oversight on 2 -10 concurrent engagements, ensuring both technical and business outcomes are… more
- ManTech (Nellis Air Force Base, NV)
- …and escalate/distribute calls to appropriate tiers (eg, Tier 2 , Tier 3). + Troubleshooting: Provide support for account management, enterprise resources ... function is to support the United States Air Force's 53rd Wing Technical Support Services (53rd WTSS) contract. **Responsibilities include, but are not… more
- Golden Route Operations (Las Vegas, NV)
- …and escalate complex issues to relevant IT teams. + Document and track incidents through resolution. Tier 2 Support + Serve as the first escalation point for ... technical issues and outages. Troubleshoot and resolve Tier 1 and Tier 2 ...High school diploma or equivalent required; Associate degree or technical certification preferred. + A24/7 operational support ;… more