- Battelle Memorial Institute (Norwell, MA)
- …a proactive and client-focused **Client Service Manager - Environmental Testing Lab** to lead customer engagement and service delivery in our Environmental ... role is responsible for managing client relationships, ensuring exceptional service delivery , and collaborating with cross-functional teams to produce accurate and… more
- DataRobot (Boston, MA)
- …Management, Professional Services, Product, and Engineering to align technical delivery with business outcomes, drive customer value realization, and ... today and in the future. The Vice President, AI Technical Success is an executive leader responsible...growth objectives and customer success metrics. + Lead the evolution of AI Technical Success… more
- Red River (Boston, MA)
- …of 30% GP. + Build and manage Residency Project Management Office to manage customer expectations around delivery which includes but is not limited to:Tracking ... management in the field full-time for the project's duration for any given customer . The overall mission of residency services is to place consultants with required… more
- GCG (Boston, MA)
- …work schedules of the division's procurement team.** **What You'll Do** + Lead procurement activities for customer -designed solutions, ensuring compliance with ... Solutions (CPS)** is seeking a **Senior Strategic Buyer** to support customer -designed solutions by developing and executing sourcing strategies that ensure on-time,… more
- Ralliant (Boston, MA)
- …planning. + Shape requirements and influence specifications during early engagement. + Lead customer Q&A, pricing discussions, and proposal clarifications in ... assigned accounts. + Partner with Program Managers to balance customer commitments with delivery feasibility. + Act...Strategic account planning and growth mindset. + Commercial and technical fluency to bridge customer and internal… more
- Abt Global Inc. (Cambridge, MA)
- …across the CMS organization. Specifically, you work with stakeholders across the enterprise to lead the design and delivery of digital solutions that fuses Abt's ... health, government services, and digital transformation, driving the creation and delivery of scalable technology products and solutions that improve health outcomes… more
- Commonwealth Care Alliance (Boston, MA)
- …content to improve audience experience + Execute communications for the appropriate channel delivery + Ensure production of materials is on time and within budget + ... key internal stakeholders and external business partners + Facilitate gathering of customer data insights and leverage data to evaluate content strategy and… more
- Cisco (Boston, MA)
- …demonstrate the ability to lead or guide teams made up of Cisco, Customer and Partner members in the analysis and resolution of sophisticated network problems + ... **Meet the Team** Our Consulting Engineers are an integral part of the Customer Experience (CX) team delivering Business Critical Services to our customers! We… more
- S&P Global (Cambridge, MA)
- …thrive in this role if you: + Have 7+ years of experience in a customer -facing technical delivery role (eg, forward deployed engineers, solution architects, ... and technical documentation for developmental work + Build strong customer relationships throughout evaluation, validation, sales, and delivery processes. +… more
- Lumen (Boston, MA)
- …shape the future. **The Role** We are seeking a highly skilled and detail-oriented SR Lead Technical Marketing Manager to join our core Marketing team at Lumen. ... technical buyers and/or influencers. **The Main Responsibilities** + Develop and Lead Technical Marketing Content: Create and maintain high-impact … more
- Cayuse Holdings (Boston, MA)
- **Overview** The Technical Lead is responsible for guiding the technical direction, quality, and implementation of systems and tools to support the ... Exchange's operations. Acting as the subject matter expert, the Technical Lead oversees technical design,...Technical Manager and other Key Staff to ensure technical implementation aligns with operational and service delivery… more
- Lumen (Boston, MA)
- …product line and practices to provide a comprehensive solution and SoW to the customer . The Lead Technical Business Development Manager, or Pre-Sales IT ... the future. **The Role** This position utilizes understanding of Lumen's target customer business needs and technical requirements, competitive environment and… more
- Deloitte (Boston, MA)
- …for this role ends on December 20, 2025. Work You'll Do An Amazon Connect Lead Technical Architect is responsible for the design of our Amazon Connect services, ... AI, transformative technologies, and creative design. We can enhance customer experiences and drive sustained growth and customer...project management and delivery oversight of our onshore and offshore development teams.… more
- Confluent (Boston, MA)
- …coordinating between Confluent Sales, Product, Services, Support and Training teams to drive technical success + Identify customer technical objections and ... **About the Role:** Confluent is searching for a Federal Customer Success Technical Architect (CSTA) to act...these interactions, you will build strong relationships, ensure exemplary delivery standards, and have a lot of fun helping… more
- Needham Bank (Needham, MA)
- …superior customer service experience through coaching and mentoring, implementation of customer contact center best practices. This leader partners with the ... service and sales support during and after onboarding. This leader is responsible for driving results through collaboration, learning...team of Treasury Care Center (TCC) specialists in the delivery of a superior customer experience and… more
- Kyndryl (Boston, MA)
- …for our valued customers. Working hand-in-hand with our Kyndryl Consult Partners and Customer Partners, you will leverage your technical and solution expertise ... Consulting, Advisory, and Architecture activities across Sales, Pre-Sales & Delivery , collaborating closely with Customer Partners and...eager to partner with us. In addition to your technical expertise, you will also take the lead… more
- Google (Cambridge, MA)
- Data Transformation Lead , Landmark, Large Customer Sales _corporate_fare_ Google _place_ New York, NY, USA; Cambridge, MA, USA **Mid** Experience driving ... analytics, performance marketing, business analysis, product strategy, or a related technical field. + Experience in leading projects, including planning, execution,… more
- ServiceNow, Inc. (Boston, MA)
- …a trusted advisor on configuration vs. customization, ensuring platform best practices. + Lead or co- lead customer design workshops, knowledge transfers, and ... high-quality, well-documented configurations. + Typically 3-7 years of hands-on SaaS/CRM technical delivery (ServiceNow, Salesforce, Pega, or similar). + Holds… more
- Prime Therapeutics (Boston, MA)
- …We are seeking a dynamic and strategic IT leader with strong technical aptitude and proven experience in customer relationship management to drive growth ... execution, and service delivery . The Director of Technical Sales and Implementation Support is a customer...technical account management team. As Director, you will lead teams responsible for technical sales and… more
- Deloitte (Boston, MA)
- …a Martech Technical Architect at Deloitte Digital, you will serve as a technical lead and subject matter expert in both platform and custom development ... Martech Technical Architect (Specialist Master) Our Deloitte Customer...as marketing platform (eg Salesforce Marketing Cloud) SME and technical lead across multi-industry enterprise clients, shaping… more
