- Novo Nordisk Inc. (Boston, MA)
- …Rare Disease portfolio. The Rare Disease portfolio includes medical treatments, customer solutions, and devices across multiple Therapy Areas including Rare Bleeding ... goals and financial objectives, devising and delivering transformative patient and customer experiences, addressing unmet needs across the communities we serve, and… more
- Lundbeck (Boston, MA)
- …company focusing exclusively on brain health. With more than 70 years of experience in neuroscience, we are committed to improving the lives of people with ... the primary care and neurology settings. As an Account Manager , you lead the promotion of our psychiatry portfolio,...a clear and compelling way to customers, effectively probe customer needs to handle objections, and close every call… more
- Citizens (Cambridge, MA)
- …branch performance, sales growth, and an outstanding colleague and customer experience . By leveraging inspirational leadership, collaborative partnerships, ... acquire, retain, and grow the business. As a Branch Manager (BM) , you will lead your team in...in a profit and loss environment Drive an exceptional customer experience validated through customer … more
- SharkNinja (Needham, MA)
- …across product and process quality. Working cross-functionally with Engineering, Customer Experience , Marketing, Supply Chain, Creative, Industrial Design, ... experience to identify product performance trends and experience detractors. Partner with the Customer Excellence...trends and experience detractors. Partner with the Customer Excellence team to track consumer sentiment and field… more
- SharkNinja (Needham, MA)
- …all have one thing in common: we're consistently striving to deliver a 5-star experience for every customer on every product we bring to market. ... specific job responsibilities. You will be viewed as a manager who has proficiency navigating people, conflict, and resource...Develop user-relevant design targets for product performance and user experience - and act as the beacon of these… more
- Capital One (Cambridge, MA)
- Manager , Ontology and Data Modeling The role of the Manager of Ontology and Data Modeling is to develop, implement, and maintain enterprise ontologies in support ... of Capital One's Data Strategy. The Manager of Ontology and Data Modeling, as part of...scalable ontology that seamlessly integrates vocabularies across domains (Account, Customer , etc), types of data (structured, unstructured), and levels… more
- gategroup (Boston, MA)
- …results as needed. Qualifications Education: 2 years college or equivalent is preferred Work Experience : Prior work experience with at least 2-4 years of ... experience in a human resources related role Experience working in airline, transportation, hospitality, manufacturing or food service environment highly… more
- SharkNinja (Needham, MA)
- …but we all have one thing in common: we're consistently striving to deliver a 5-star experience for every customer on every product we bring to market. The Vice ... to a team of product developers from entry through manager level. You are responsible AND accountable for progressing,...of user-relevant design targets for product performance and user experience - and act as the beacon of these… more
- SharkNinja (Needham, MA)
- …providing exposure and visibility on a global scale acting in a general manager capacity. Program Managers lead via influence and are responsible for establishing ... degree of speed and efficiency ensuring a 5-star quality experience and high rate of sales. A SharkNinja Program... and high rate of sales. A SharkNinja Program Manager thinks, acts and leads his/her programs like a… more
- Rubrik (Boston, MA)
- …and available, no matter the challenges that come your way. **What you'll do:** The Customer Experience Manager is a key role within the Customer ... skilled at swiftly diagnosing and solving complex issues while keeping the overall customer experience at forefront. In a world where data is the lifeblood of… more
- The Hertz Corporation (Boston, MA)
- We are seeking a Customer Experience Manager to lead CX strategy and improvement efforts across our Customer Operations (front-of-house) experience ... success. This is a rare opportunity to shape and elevate our customer experience in a dynamic, operationally complex environment. You'll work with passionate… more
- Coinbase (Boston, MA)
- …at the intersection of product and support to transform the customer experience . We're hiring a Program Manager , Coinbase One, to evolve Priority Support ... You'll Do* * Own the end-to-end Coinbase One CX experience across Priority Support, Coinbase One Card, and Account...CB1 contact drivers to analyze root causes, frequency, and customer impact, and propose solutions that reduce friction through… more
- Fujifilm (Boston, MA)
- …adoption and addressing any customer issues, to ensure ongoing positive customer experience + Support Territory Manager counterpart by maintaining ... Managers to demo FUJIFILM Sonosite products, close deals, and ensure ongoing positive customer experience . After the sale, this role owns client relationships… more
- Shaw Industries Inc (Boston, MA)
- Job Title Sr Manager , Customer Marketing East Region Position Overview Shaw Industries Group, Inc. is a leader in flooring and other surface solutions designed ... more than $6 billion in annual sales and 18,000 associates worldwide. The Senior Manager of Customer Shopper Marketing will serve as a strategic bridge between… more
- Acxiom (Boston, MA)
- The Consultant - Customer Success Manager (Adobe Practice) performs client relationship management, value measurement execution, and stakeholder engagement ... within consulting engagements. The Customer Success Manager supports client Value Realization...templates and tools **QUALIFICATIONS** **Required** + 2-4 years of Customer Success or Account Management experience in… more
- Chewy (Boston, MA)
- …management with deep analytical expertise. You will not only improve the customer experience through strategic partnerships, escalation handling, and executive ... Manager & Data Scientist, Voice of the Customer (VoC)** to lead and drive one of our... customer satisfaction. **What You'll Do** + **Lead customer experience initiatives** : Drive cross-functional programs… more
- UKG (Boston, MA)
- …by leveraging sales management teams, executive sponsors, and in-person meetings. * Customer Experience : Ensure positive customer experiences through ... the Role:** We are seeking a dynamic and strategic Customer Account Manager to join our team....hours. **About You:** **Basic Qualifications:** * 2+ years successful experience in account management, sales, customer success,… more
- ISC2 (Boston, MA)
- …with internal operations, instructors, and vendors to guarantee a seamless customer experience . **Account Operations** + Oversee the **day-to-day management** ... connectedness that empowers all of our successes. Learn more. **Position Summary** The Customer Success Account Manager is responsible for driving customer … more
- NTT America, Inc. (Boston, MA)
- …and work with cross-functional teams to drive initiatives that enhance the customer experience . **Revenue Growth and Business Impact** + Proactively identify ... or 20, Discover Rewarding Journeys with Us!** The **Principal Customer Success Manager ** is an experienced and...Bachelor's degree required; advanced degree (MBA or equivalent) preferred. ** Experience :** + 10+ years of customer success,… more
- Datavant (Boston, MA)
- …of customer -centricity **What You Bring To The Table:** + 7+ years experience in healthcare technology and customer facing roles (required) + Proven ability ... customer stakeholders + Seasoned strategic program and project manager focused on connect the dots thinking that puts...one or more of the following areas (required): + Experience working within RWD health analytic companies, CROs, or… more
