- SharkNinja (Needham, MA)
- … complaints and field failures to identify root causes and lead actionable engineering or customer -facing initiatives. Act as the voice of the customer , ... Team . In this critical role, you'll leverage data and consumer insights to drive continuous improvement across product and process quality. Working… more
- SharkNinja (Needham, MA)
- …thing in common: we're consistently striving to deliver a 5-star experience for every customer on every product we bring to market. The Vice President of Product ... category roadmap direction to a team of product developers from entry through manager level. You are responsible AND accountable for progressing, reporting on, and… more
- SharkNinja (Needham, MA)
- …can constantly improve to make Shark the consumer's top choice every time. Be the voice of our legacy product lines: share insights and learnings from consumers ... consistently striving to deliver a 5-star experience for every customer on every product we bring to market. Responsibilities:...are vital to our global success. Valuing each unique voice and blending all of our diverse skills strengthens… more
- SharkNinja (Needham, MA)
- …in common: we're consistently striving to deliver a 5-star experience for every customer on every product we bring to market. Responsibilities: Support the Shark ... to their specific job responsibilities. You will be viewed as a manager who has proficiency navigating people, conflict, and resource management. Define and… more
- SharkNinja (Needham, MA)
- …supply chain, and quality control to ensure product development is aligned with customer needs, quality standards, and manufacturing capabilities. * Act as a bridge ... market opportunities, ensuring the product portfolio aligns with evolving customer preferences. * Build strategic partnerships with vendors, technology providers,… more
- Liberty Utilities (Blackstone, MA)
- Manager , Voice of the Customer Insights LU Service Corp. Joplin, MO, US, 64801Rawdon, Quebec, CA, J0K 1S0Columbus, GA, US, 31901Fall River, MA, US, ... + Recommend and implement process improvements based on data insights . + Support the Manager of Data...Support the Manager of Data Analytics and Manager Voice of Customer with… more
- Oracle (Boston, MA)
- …We are seeking a creative, strategic, and collaborative leader to for the Customer Success (CS) Insights Content & Engagement team within the NetSuite ... Success and NetSuite internally and externally. As Sr Manager , CS Insights Content and Engagement, you...topics into compelling, audience-appropriate narratives. * Ensure consistency in voice , tone, and brand across all customer -… more
- Coinbase (Boston, MA)
- …* Partner with Product and CX to use metrics, customer feedback, and voice -of- customer insights to improve quality and performance. * Provide technical ... supported. * *Team*- We're looking for a Senior Engineering Manager to lead our Customer Engagement &...customer -facing tools that power our chat, email, and voice support channels. Collaborate with Product Managers to define… more
- Validity (Boston, MA)
- …the broader relationship team. + Act as the voice of the customer internally, sharing feedback and insights with Product, Engineering, and other ... About the Role As an Associate Customer Success Manager (ACSM) at Validity,...CSMs spend time analyzing data, creating materials, and tailoring insights to each customer 's business goals. Beyond… more
- Staples (Framingham, MA)
- …and high-performing online interactions across desktop, mobile, and app. Using customer insights , experimentation, behavioral data, and deep eCommerce expertise, ... ** Manager , Digital Experience (Print Services)** The Digital Experience...digital initiatives with business goals. + Act as the voice of the customer by driving decisions… more
- Oracle (Boston, MA)
- **Job Description** **Principal** **Technical Program Manager (TPM), Oracle Cloud Infrastructure - Job level IC4** Overview Are you a creative person who loves a ... you've been dreaming of as our Principal Technical Program Manager . If you have a passion for innovation in...leading initiatives to improve, deliver, and enable reporting and insights . You will manage the development and implementation process… more
- CVS Health (Wellesley, MA)
- …execute strategies that bring small moments of joy to consumers, leveraging customer insights , business data, and cross-functional collaboration. Success in this ... heart, each and every day. **Position Summary** The Senior Manager , Front Store Marketing Strategy - Seasonal, is responsible...the unique dynamics of the seasonal business. + Source customer insights , business data, and competitive analysis… more
- Wayfair (Boston, MA)
- …leadership to drive alignment and visibility. + Serve as a merchandising advocate and voice of the customer within your vertical, identifying gaps and surfacing ... H-1B, H-1B1, E-3, O-1, J-1, or TN. Product Merchandising Manager When you shop online, do you think about...excited by the opportunity to use data, user behavior insights , and cross-functional influence to shape a world-class digital… more
- Cole-Parmer (Franklin, MA)
- …reduction initiatives. + Execute competitive assessments and voice of customer /market research to gain market insights for competitive, differentiated ... customer expectations. This role will leverage market and customer insights into enhancing and developing new...partnering with internal teams to ensure final product exceeds customer expectations. The Senior Product Manager will… more
- Ford Motor Company (Boston, MA)
- …expertise to turn data-driven insights into innovative solutions that enhance sales and customer loyalty. Join us and be the eyes, ears and voice of Ford. ... **Onboarding Success Manager , Ford Pro Solutions** We are the movers...solution(s) + Cross-functional internal collaboration to advocate for the voice of the customer to all relevant… more
- Oracle (Boston, MA)
- **Job Description** Product Marketing Manager - Oracle Fusion Data Intelligence As a Product Marketing Manager for Oracle's Fusion Data Intelligence, you will be ... generation, and analyst impact. **3. Competitive Intelligence & Market Insights ** + Monitor competitor capabilities, positioning, and messaging to proactively… more
- Evident Scientific (Waltham, MA)
- Social Media Strategist, Senior Manager Job ID #: 2201 Company: Evident Posting Date: Nov 6, 2025 **Your tomorrow starts today.** At Wabtec, we are in the business ... strategies to amplify our brand, grow engaged followership within our target customer segments, and measurably increase leads for campaigns and new product… more
- Cisco (Boston, MA)
- …Meet the Team Cisco Security & Infrastructure seeks a Product Marketing Manager with deep technical expertise, marketing insights and phenomenal storytelling ... your customers' struggles. You will work closely with sales, campaigns, and customer success teams to ensure your product positioning resonates with target… more
- Coinbase (Boston, MA)
- …alignment. Attendance is expected and fully supported. We're looking for a Group Product Manager to lead our Customer Engagement & Experience (CEE) product team, ... sizing, opportunity assessment, and turning complex data into actionable product insights * Demonstrated experience driving AI-powered customer support… more
- Wayfair (Boston, MA)
- As a Revenue Operations Manager , you will play a crucial role in optimizing our Premier and Category sales. Your main goal is to improve sales efficiency and provide ... senior leaders with the insights they need to develop and implement a successful...implement a successful strategy. Reporting directly to the General Manager of the Premier and Category Sales, you will… more
