- Beth Israel Lahey Health (Charlestown, MA)
- …team, you're not just taking a job, you're making a difference in people's lives.** The Service Desk Analyst , Tier 2 provides advanced technical support ... end users using various clinical, administrative, and technical systems. The Tier 2 Service Desk Analyst acts as an escalation point for the Tier 1… more
- TEKsystems (Boston, MA)
- …Description: The IT Support Analyst role is responsible for providing excellent customer service and assist associates with Tier 1 & 2 IT Support related ... support and activities for incidents and requests assigned from the Service Desk related to laptops, mobile devices, video-conference equipment, or software… more
- Children's Hospital Boston (Boston, MA)
- …team and operational leaders to ensure smooth adoption of new functionality. + Provides tier -two support, collaborating with Service Desk and other IS teams ... 82200BRJob Posting Title:Epic Analyst II - (Grand Central/Prelude/Real-Time Eligibility)Department:IT MOSAIC ProjectAutoReqId:82200BRStatus:Full-TimeStandard Hours… more
- TEKsystems (Boston, MA)
- Description The Tech Support Analyst role is responsible for providing excellent customer service and assist associates with Tier 1 & 2 IT Support related ... issues. Additionally, the Tech Support Analyst position should manage support tickets while providing timely...and activities for incidents and requests assigned from the Service Desk related to laptops, mobile devices,… more