- University of Michigan (Ann Arbor, MI)
- …troubleshooting advice. + This position reports to the Dental Informatics IT Help Center Manager . **Required Qualifications** + Associate's degree in a related ... Service Center Technician Associate Apply Now **How to Apply**...clearly communicating solutions and next steps. + You will triage and escalate help requests as the main IT… more
- Hospice of Michigan (Southfield, MI)
- …count, staff call-in report, missed visit report, etc.). Essential Functions for Triage -Scheduling Role: + Inputs Caregiver Support Center staffing schedules ... Extensive contact with members of the interdisciplinary team/support and/or Triage staff. Some contact with administrative and/or management staff. External:… more
- Hospice of Michigan (Southfield, MI)
- …admissions. + Coordinates communication with patients, families, interdisciplinary team/support staff, Contact Center and others in collaboration with the ... referrals after hours. Schedules admission visits as needed. + Collaborates closely with triage RN's to maintain efficient flow of patient calls and dispatch of… more
- Percepta (Dearborn, MI)
- …required * Associates degree or college degree preferred **Experience** * 3 years contact center experience required * Previous experience working on a Percepta ... services: telematics, data services, fleet management, including multi-tier support and triage of customer issues associated with FPI software, hardware, and… more