- Merck & Co. (Chicago, IL)
- …business strategy to reach and exceed regional and organizational priorities for lasting success - Meet with key opinion leaders in both clinical and university ... based within the Iowa-Illinois Region. It is required that our Sr. Account Manager resides in the region in which they support.Responsibilities: Function as an… more
- CH Robinson (Chicago, IL)
- CH Robinson is hiring a ** Key Customer Success Manager ** to grow and retain key strategic accounts. In this role, your primary objective will be to ... of 4PL Supply Chain and/or Logistics industry + Account Management and/or Customer Success experience Preferred: + Advanced proficiency in Microsoft Office… more
- Cargomatic (Lisle, IL)
- …your weekly account data metrics and other key SLAs set forth by the Customer Success Manager + Identify and implement opportunities for new products, ... each other to get the job done. Visit www.cargomatic.com to learn more. Customer Success Specialist Cargomatic is seeking a Customer Success Specialist… more
- Cancer IQ (Chicago, IL)
- …at CancerIQ. If you want your work to matter, join us. The Position As a Customer Success Manager (CSM) at CancerIQ, you will be responsible for managing ... satisfaction, retention, and growth. Additionally, you will play a key role in the strategic planning and program leadership...role in the strategic planning and program leadership of customer success initiatives, ensuring that our processes,… more
- Amazon (Chicago, IL)
- …driving business value realization, working with key members of the rapidly growing Customer Success COE. As the Partner Customer Success Development ... to be part of a team that is redefining customer success with our customers and partners?...thrive in a fast-paced setting that is constantly evolving. Key job responsibilities - Work with subject matter experts,… more
- Burroughs (Elmhurst, IL)
- Customer Success Manager ...KEY RESPONSIBILITIES: Land Phase: + Work with Transition Manager to ensure successful handoff of customer ... Customer Service Elmhurst, IL Apply Description Customer Success Manager POSITION SUMMARY The Customer Success Manager (CSM) works with… more
- MongoDB (Chicago, IL)
- …and Toyota, trust MongoDB to build next-generation, AI-powered applications. Individuals in the Customer Success Manager role have a passion for technology ... candidate will have** + 7+ years experience working in Customer Success , Account Management, Client Services or...will be expected to take full ownership of your customer portfolio and make key decisions to… more
- Qualtrics (Chicago, IL)
- …Join over 5,000 people across the globe who think that's work worth doing. ** Customer Success Manager , Research Consulting** **Why We Have This Role** ... The Customer Success Manager , Research Consulting...Research arm of Qualtrics, enabling customers to answer their key research questions by leveraging a full service team… more
- CADDi (Chicago, IL)
- At CADDi, we're looking for a skilled Customer Success Manager to join our team and play a crucial role in ensuring client satisfaction and driving growth. ... Customer Retention and Growth + Monitor and analyze key customer health metrics such as adoption...work/life balance. + In-depth experience in various aspects of customer success , from onboarding to account management… more
- Amazon (Markham, IL)
- …you need to invent with us in ways that are rewarding, fulfilling and fun. The Customer Success (CSM) team is the primary link between AR and Operations coaching ... verbally and in writing, and are passionate about delivering Earth's most customer -centric experiences. Key job responsibilities * Develop and implement… more
- ADP (Elk Grove Village, IL)
- …(SFDC or NXT) + Experience as a Salesforce Administrator + Experience as a Customer Success Manager + Ability to work asynchronously + Exceptionally ... **ADP is hiring a Lead Client Success Operations Manager .** In this role,...leverage your process and data-oriented mindset and passion for customer success to build out new processes… more
- Qualtrics (Chicago, IL)
- …Join over 5,000 people across the globe who think that's work worth doing. **Analyst, Technical Success Manager - Managed XM** **Why We Have This Role** The XM ... build programs that drive adoption and value for the customer . Technical Success Managers work in a...relationships with the clients they support. As a Technical Success Manager , you should both be a… more
- ITW (Carol Stream, IL)
- … Key Account Manager provides overall account leadership and acts as the key customer interface for an array of large accounts, to maintain, create, and ... gain share. Additionally, the Key Account Manager will be responsible for... types to support growth. **Principal Accountabilities** : + Key customer interface; establishes productive, professional multi-level… more
- R1 RCM (Chicago, IL)
- …world. We go beyond expectations in everything we do. Not only does that drive customer success and improve patient care, but that same enthusiasm is applied to ... sophisticated analytics, AI, intelligent automation, and workflow orchestration. As our Senior Manager of Client Success , you will serve as a trusted… more
- Mediavine (Chicago, IL)
- …be based in the United States You Have: + 2+ years of experience in Customer Success or a related field + Mediavine experience preferred + Experience working ... Mediavine is seeking an experienced Account Manager to join our Publisher Success ... is responsible for delivering exceptional client services, driving customer satisfaction, and ensuring long-term client retention. This role… more
- Acosta Group (Lombard, IL)
- **DESCRIPTION** We are seeking a Client Success Manager who will serve as the primary point of contact to Acosta clients post contract execution. This position ... with key internal client touchpoints, such as business managers, customer managers, and various internal teams to coordinate strategic and creative development… more
- Midwest Goods Inc. (Bensenville, IL)
- …delivery across the team. Data Analysis & Reporting: * Track, analyze, and report on key customer success metrics (eg, customer satisfaction, retention ... Manager (B2B) will work closely with the customer success team, shipping team, sales team,...to drive operational excellence, implement scalable processes, and track key metrics to ensure customer satisfaction and… more
- EPAM Systems (Chicago, IL)
- …stakeholders in the construct of delivering overall success for the customer + Develop effective relationships with key internal executives, Business Unit ... **Responsibilities** + Lead, mentor, and manage a team of customer success professionals, project managers, and other...key performance indicators + Act as a delivery manager for high-priority programs and as an escalation point… more
- Amazon (Chicago, IL)
- …to gain insights into the behavior, performance, and health of systems. The Observability Customer Success Manager role owns our customers' post launch ... investments. Key job responsibilities * Lead a team of Customer Success Specialists focused on observability solutions * Partner with customers to define… more
- Celestica (Chicago, IL)
- …Country: USA State/Province: New Hampshire City: Remote Employee US **Summary** The Global Customer Business Unit General Manager 2 leads a team of multiple ... customer . Internally promotes and get approval for customer solutions ** Key Activities/Tasks** + Customer...Strategic Plans along with key stakeholders internally ** Key Performance Indicators / Measures for Success **… more
