- Twilio (San Francisco, CA)
- …Twilio is in your hands. See yourself at Twilio Join the team as our next Executive support Engineer L2 About the job As the Executive Support Engineer ... L2, you will be an escalation resource for the support team as it pertains to technical support... support team as it pertains to technical support , ticket triaging, troubleshooting of our Executive's devices and… more
- IBM Computing (San Francisco, CA)
- …of IBM, where growth and innovation thrive. Your role and responsibilities As a Senior Support Engineer , you will report to the Manager of Support ... Engineer as a key member of the Global Support & Services organization and advocate for customer satisfaction...engineering. This will be a part of our Vault Support Engineering team. This is an exciting opportunity to… more
- talentpluto (San Francisco, CA)
- Product Support Engineer (Founding Hire) Location: San Francisco, CA Work Model: Onsite, full-time Industry: AI / Developer Tools Compensation: $120,000-$160,000 ... Opportunity This is a rare chance to join as the first Product Support Engineer , serving as the connective tissue between customers and the product/engineering… more
- Amazon (San Francisco, CA)
- Live Ops Support Engineer , Prime Video Live Operations, Prime Video Playback Live Operations Come build the future of entertainment with us. Are you interested ... exciting to you, please read on. The Live Operations Event Support team is seeking Support Engineers to own the operation and end‑to‑end monitoring of linear… more
- Red River Computer Co (San Francisco, CA)
- …of your actions, and work to elevate those around you.## **Position: Systems Support Engineer II (Onsite - San Francisco Area)**## **Responsibilities Provide ... technical support for all users and guests within the assigned region.* Deliver end‑to‑end support for both end users and C‑level executives.* Ensure timely… more
- Cartesia (San Francisco, CA)
- …the world's foremost experts in AI. About The Role We're looking for a Product Support Engineer to help our customers succeed with our platform by solving ... Angel, Databricks and others. We're fortunate to have the support of many amazing advisors, and 90+ angels across...complex, technical issues and providing world‑class support . You'll work directly with customers, partner closely with… more
- Amazon (San Francisco, CA)
- Live Ops Support Engineer , Prime Video Live Operations, Prime Video Playback Live Operations Come build the future of entertainment with us. Are you interested ... at the heart of everything we do. The Live Operations Event Support team is seeking Support Engineers to own the operation and end‑to‑end monitoring of linear TV… more
- Amazon (San Francisco, CA)
- Live Ops Support Engineer , Prime Video Playback Live Operations Come build the future of entertainment with us. Are you interested in shaping the future of live ... to perform pre-event checks and triage any audio/video or OTT issues. Own support activities for services and regularly work with development teams to establish and… more
- Amazon (San Francisco, CA)
- …overlapping tasks will define your success. Some of the key job functions of the support engineer are: Software Support Engineering is a shared services ... Tools, applications, code improvements and scripts to resolve operational burden of support engineers and Operations Support engineering and troubleshooting on… more
- Laboratory Corporation (San Francisco, CA)
- Invitae, part of Labcorp, is looking for a Lab Automation Support Engineer to join its team in San Francisco, CA. This position will provide first-tier ... troubleshooting support for all hardware and software in our highly-automated...and software in our highly-automated diagnostic laboratory. They will support laboratory staff and processes by responding to error… more
- Amazon (San Francisco, CA)
- …software, and tying it all together to the cloud. We are seeking a Sr. Network Support Engineer (NSE) to join our team of existing NSEs across the country. NSE's ... product, engineering, marketing, and CX teams, and provide escalation support to senior leadership. NSE's are the first line...to senior leadership. NSE's are the first line of support when it comes to identifying issues that can… more
- Marker (San Francisco, CA)
- The opportunity We're hiring our first technical support engineer at Marker.io . This is the perfect role for a junior developer who wants to learn how a real ... each part of the app. Your role at Marker.io Support operations Handle a weekly volume of 50 tickets...high-value trials and Enterprise clients for white-glove service Live support & technical consulting Initiate calls to debug issues… more
- Antler (San Francisco, CA)
- …Location Type On-site Department Sales TL;DR - We're looking for a Enterprise Technical Support Engineer to own white-glove support for our largest ... dent in the world. What you'll do Own white-glove support for our largest workspaces - diagnose and resolve...high-priority incidents and participate in an on-call rotation to support customers outside normal hours. Measure what matters -… more
- Zip (San Francisco, CA)
- …in our San Francisco office 3 days per week. Your Role As a Senior Technical Support Engineer (TSE) on the Customer team, you play a mission-critical role in ... ensuring our customers receive fast, accurate, and technically excellent support . You serve as the highest internal technical escalation point , combining deep… more
- Exa (San Francisco, CA)
- …batchjobs with 10s of thousands of machines. This isn't your average startup :) As a Support Engineer at Exa, you'll help to provide customer and internal team ... support by executing on engineering problems as they arise....for the world Example Projects Build an automated customer support bot from scratch Create a support … more
- Assort Health Inc. (San Francisco, CA)
- … Support and Maintain High-Reliability Voice Infrastructure As a Voice (VoIP) Support Engineer , you'll ensure the reliability, clarity, and stability of the ... non-technical audiences Experience working directly with customers in a technical support or engineering capacity Comfortable navigating ambiguous issues that span… more
- Robotics Prcocess Automation, LLC (San Francisco, CA)
- We are seeking an IT Support Engineer to provide technical assistance for Windows devices, Microsoft Office Suite, and enterprise applications. The role involves ... resolving support tickets, maintaining IT assets, and ensuring seamless end...ensuring seamless end productivityp> Key Provide hardware and software support for Windows systems, MS Office, and enterprise tools.… more
- Impart Security Inc. (San Francisco, CA)
- We're looking for an experienced Customer Support Engineer to serve as Tier 2 support for Impart Security's growing customer base. You'll be the technical ... issues Your Core Responsibilities Provide expert Tier 2 technical support for complex installation, configuration, and operational issues Troubleshoot service… more
- Amazon (San Francisco, CA)
- A leading technology company based in San Francisco seeks a Support Engineer to join their Digital Media Technology group. The role includes developing tools, ... providing first-level support , and troubleshooting issues across various digital products like...in Computer Science, 2-4 years of experience in technical support , and proficiency in several programming languages. The position… more
- ZipHQ, Inc. (San Francisco, CA)
- A leading procurement platform company in San Francisco is seeking a Senior Technical Support Engineer to ensure excellent customer support . This hybrid role ... engineering teams. Candidates should have 5-6 years of experience in a technical support role and strong communication skills. The position offers a salary range of… more
