- Trustmark (Washington, DC)
- …to gather information and make appropriate decisions focusing on the first call resolution; documents the customer interaction in the appropriate systems. **Key ... Accountabilities:** + Provides resolution to high volume of client/customer inquiries and requests over the phone, through a basic understanding of business rules, products and procedures. + Determines root cause and resolve client/customer issues,… more
- Cardinal Health (Washington, DC)
- …issues, researching accounts and providing resolutions in a high-volume call center . The Representative II , Customer Service Operations processes orders ... in accordance with scheduling, demand planning and inventory. The Representative II administers orders in internal systems...experience, preferred + 2-4 years' experience in high volume call center preferred where communication and active… more
- Cardinal Health (Washington, DC)
- …in problem-solving, research and problem/dispute resolution. **_Job Summary_** This Bilingual Representative II , Customer Service Operations is responsible for ... experience, preferred + 1-3 years of customer service experience in a call center environment, preferred + Fluent in English and Spanish (able to communicate… more
- Canon USA & Affiliates (Washington, DC)
- …all classes of mail/packages. Responsibilities may also include copy center activities, reception, hospitality and/or other duties as assigned. **Responsibilities** ... computer for client charge back. Generate activity reports, confirmation reports, and call the receiver to confirm receipt as necessary . Prepare monthly production… more
- Canon Business Process Services (Washington, DC)
- …for all classes of mail/packages. Responsibilities may also include copy center activities, reception, hospitality and/or other duties as assigned. Responsibilities ... computer for client charge back. Generate activity reports, confirmation reports, and call the receiver to confirm receipt as necessary . Prepare monthly production… more
- CoreSite (Reston, VA)
- …the future of digital infrastructure while nurturing your professional growth and success. Data Center Technician II Role: The Data Center Technician II ... operational integrity, security, and regulatory compliance of the data center . The technician is to have a basic knowledge...ie, MS Word, Excel, MS Outlook + A Tier II technician will gain an on-the-job understanding of the… more
- CGI Technologies and Solutions, Inc. (Washington, DC)
- **Information System Security Representative (ISSR) - Sr** **Category:** Cyber Security **Main location:** United States, District of Columbia, Washington ... Federal is currently looking for an Information Systems Security Representative - Sr. with active Top Secret clearance to...CISSP-ISSAP o Other certifications meeting DoD 8570.1 IAM Level II requirements * Experience with security tools such as:… more
- ASM Research, An Accenture Federal Services Company (Washington, DC)
- …experience; requirements development, programming, software testing, technical writing, customer call support (Help Desk). **Other Job Specific Skills** + Knowledge ... of CMMI Level II /III, IEEE or other software development standards, SDLC Methodologies,...requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an… more
- Fairfax County Sheriff's Office (Fairfax, VA)
- …agency and we are searching for new team members. DPSC is the largest 9-1-1 Center in the Commonwealth of Virginia, one of the ten largest in the United States, ... have the opportunity to advance to the higher PSC II and PSC III skill sets. From their training,...Duties (The illustrative duties listed in this specification are representative of the class but are not an all-inclusive… more
- CACI International (Sterling, VA)
- …and security threats to continuously improve network infrastructure. + Provide afterhours call in support for CAN/LAN services. + Support deployable networks for ... with Poly required + DoD 8140.01 and 8570.01-M, IAT II required + Strong expertise in routing and switching...may not be filled immediately. However, this position is representative of positions within CACI that are consistently available.… more