- ManTech (Herndon, VA)
- ManTech seeks a motivated, career and customer-oriented ** Desktop Support Services Help Desk Lead** to join our team in **Washington, DC.** This is a ... with 4 days onsite and 1 day remote. The ** Desktop Support Services Help...management. + 4+ years of hands-on leadership experience in service desk support and operations. + One… more
- TEKsystems (Arlington, VA)
- …(eg CompTIA Security+) to be considered* Arlington, VA (Crystal City) Description As the Desktop Support Technician, you will act as a model of customer ... service excellence to all organizational staff members in supporting...or Novell CNE * Certification: CompTIA Security+ , HDI Desktop Support Manager or A+ related certifications… more
- Chenega Corporation (Washington, DC)
- …new IT requirements. + Support other locations, enterprise-wide via remote desktop support tools. + Receive technical information, guidance and processes ... under the guidance of the Federal Functional/Task Lead. The Desktop Technician III shall resolve all incidents, service...objectives. The Desktop Technician III shall provide desktop computer support for general office software… more
- GovCIO (Washington, DC)
- …This position is contingent upon contract award. GovCIO is currently hiring for a Desktop Systems Engineer 3 for our NLM proposal. The Desktop Systems Engineer ... and operating systems in an inter-networked environment. + Experienced with desktop standards, desktop management, software deployment, systems administration,… more
- GovCIO (Washington, DC)
- …methods supporting network/system operations and implement changes to procedures. Consults with support teams, help desks, customers and other technical staff in ... government officials and their requirements when it comes to system support . **Responsibilities** Establishes and maintains smooth operation of computer systems (to… more
- Spectrum Comm Inc (Falls Church, VA)
- …IT-related field, or equivalent combination of education and experience. + 4+ years of experience in help desk or desktop support roles, with at least 1 year ... and deliver high-quality end-user support in accordance with established service standards. Key Responsibilities + Oversee daily help desk activities,… more
- Spectrum Comm Inc (Falls Church, VA)
- …experience considered. + 1-3 years of experience providing IT support in a help desk or desktop support environment. + Working knowledge of Microsoft ... Position Overview The Help Desk Technician provides on-site technical support...network issues while maintaining a high standard of customer service . The position supports daily IT operations, ensures compliance… more
- Koniag Government Services (Washington, DC)
- …IT Systems LLC, a Koniag Government Services company, is seeking a Tier 2 Help Desk Engineer to support KITS and our government customer in Washington, DC. ... individual to perform the duties of a Tier 2 Help Desk Engineer to support a potential...+ Serve as an escalation point for Tier 1 Help desk + Install desktop , laptop, and… more
- Chenega Corporation (Arlington, VA)
- …system modifications to reduce user problems. + Provide local and remote Technical Support Services for end-user support on multiple networks within ... career to the next level! We deliver essential technology services to our customers in support of...assist other departments as needed for continuous process and service improvement. + Work with the IT Help… more
- Koniag Government Services (Washington, DC)
- **Koniag Management Solutions** , a Koniag Government Services company, is seeking a Help Desk Specialist with a Top-Secret clearance with the ability to obtain ... off, and more. Koniag Management Solutions, a Koniag Government Services company, is seeking a Help Desk...access control and security procedures + Process and track service requests using ITIL-based incident management + Support… more
- Koniag Government Services (Washington, DC)
- …IT Systems LLC, a Koniag Government Services company, is seeking a Tier 1 Help Desk Engineer to support KITS and our government customer in Washington, DC. ... individual to perform the duties of a Tier 1 Help Desk Engineer to support a potential... Desk Engineer will: + Provide frontline Tier I support service requests via ServiceNow ticketing, system,… more
- General Dynamics Information Technology (Vienna, VA)
- …in improving how agencies operate. At GDIT, people are our differentiator. As a Customer Service Support Specialist you will help ensure today is safe and ... **Job Description:** Transform technology into opportunity as a Customer Service Support Specialist with GDIT. A career...Tier 2 support to include access administration, desktop support , problem resolution to IT systems… more
- Chenega Corporation (Washington, DC)
- …developed with the purpose of providing expert Engineering and Technical Support Services to federal customers. TheMid-level Help Desk Support Technician ... Mid-level Help Desk Support Technician Washington, DC...personal computers either by telephone or on-site for PC desktop hardware and software packages. + Install and test… more
- Chenega Corporation (Washington, DC)
- …developed with the purpose of providing expert Engineering and Technical Support Services to federal customers. The **Mid-level Help Desk Support ... **Req ID:** 37913 **Summary** **Mid-level Help Desk Support Technician** **Navy Yard,...personal computers either by telephone or on-site for PC desktop hardware and software packages. + Install and test… more
- Amazon (Arlington, VA)
- …Windows Systems Engineer with a deep knowledge of Windows Active Directory and desktop services , including virtual desktops and infrastructure. If Arlington HQ ... - Security compliance to include hardening the OS and desktop applications. - Manage metrics and monitoring services...to deliver robust, highly available, and easy to use services to our internal customers in support … more
- Amazon (Herndon, VA)
- …Systems Engineer with a deep knowledge of Windows Active Directory and desktop services , including virtual desktops and infrastructure. This position requires ... - Security compliance to include hardening the OS and desktop applications. - Manage metrics and monitoring services...to deliver robust, highly available, and easy to use services to our internal customers in support … more
- Amazon (Arlington, VA)
- …an experienced Windows Client Systems Engineer with a deep knowledge of Windows desktop services , including virtual desktops and infrastructure. Our mission is ... to deliver robust, highly available, and easy to use services to our internal customers in support ...10012 Key job responsibilities - Provide first line of support to the IT Service Desk Team… more
- ManTech (Mclean, VA)
- …+ Familiarity with TCP/IP, general networking issues, virus scanning services , and desktop /laptop/peripheral support . **Preferred Qualifications:** ... ITIL-based processes to efficiently manage and resolve incoming incidents, service requests, and demands, ensuring timely and accurate issue...desktop repairs and minimizing escalations to Tier 3 support . + Provide user support and basic… more
- TEKsystems (Washington, DC)
- …to work from our offices' secure facilities as needed. Skills Help desk support , Help desk, Troubleshooting, Customer service , Service desk, Phone ... Description Help Desk Technicians use their problem-solving skills to... support , Support , Windows, Ticketing system, Desktop , Technical support , Hardware, Password reset, Vpn,… more
- Deloitte (Mclean, VA)
- …with Microsoft Entra ID, Active Directory and Directory Services + Knowledge of Desktop as a Service and Virtual Desktop Infrastructure (VMC on AWS, ... infrastructure from the core to the edge and develop new infrastructure and device services to help clients stay ahead with the latest technology advancements.… more