- GovCIO (Washington, DC)
- **Overview** GovCIO is seeking an Associate Service Desk Technician - Tier I to deliver exceptional first- tier technical support to our nation's ... USD $47,500.00 /Yr. Submit a referral to this job (https://careers-govcio.icims.com/jobs/7222/associate- service - desk - technician -%e2%80%93- tier -i-%28sca shift-1%29/job?mode=apply&apply=yes&in\_iframe=1&hashed=-1834385473) **Location**… more
- ASM Research, An Accenture Federal Services Company (Springfield, VA)
- Looking for a motivated and customer-focused Service Desk Technician ( Tier 1.5) to join our support team operating within a secure Azure enterprise ... with established SLAs and SLOs. + Troubleshoot and resolve Tier 1.5-level issues related to Azure services, Microsoft Windows,...knowledge articles in the problem ticket. + Adheres to Service Desk ticket handling procedures. This may… more
- Red River (Chantilly, VA)
- …1 Technician is primarily responsible for working on a team at the Service Desk . This position will handle technical support requests directly from customers ... affect others; you seek to make those around you successful. We are looking for a Tier 1 Technician with an active Secret clearance to join our growing team! The… more
- NuAxis Innovations (Falls Church, VA)
- **Help Desk Technician ** Location **Falls Church, VA** \# of openings **1** Salary Range (Min-Max) **00** **We are a federal IT company on a mission to make ... We are currently seeking a talented and motivated **Help Desk Technician ** for a Full-Time position. **Job...Technician to support the US Fish and Wildlife Service (FWS) in Falls Church, VA. This on-site role… more
- Koniag Government Services (Chantilly, VA)
- Arlluk Technology Solutions, LLC, a Koniag Government Services company, is seeking a Help Desk Technician to support ATS and our government customer. This is a ... but are not limited to:** + Deliver quality help desk support services to a customer base of about...base of about 2,000 geographically dispersed users + Provides Tier I and II technical software problem resolution for… more
- NuAxis Innovations (Falls Church, VA)
- **Help Desk Support Technician ** Location **Falls Church, VA** \# of openings **1** Salary Range (Min-Max) **00** **We are a federal IT company on a mission to ... We are currently seeking a talented and motivated **Help Desk Support Technician - ECOSphere** for a...for a Full-Time position. **Job Summary:** + Position OverviewProvides Tier 1 support for end users in a distributed… more
- IntelliDyne (Falls Church, VA)
- Help Desk Technician - Tier 1...and 8 years relevant support experience. + Superior customer service skills a must; strong desire to provide the highest ... VA (Onsite) Responsibilities: + Answer calls coming into the Tier 1 Help Desk by the third...quality of service to the customer required. + Superb verbal communication… more
- Amentum (Washington, DC)
- …in multiple projects, serve as subject matter expert and endpoint of escalation for the Service Desk , application owners, and tier -3 support teams on issues ... Amentum is seeking a ** Tier 3** **Mobile** **IT Support Technician **...governed by a Collective Bargaining Agreement (CBA), the McNamara-O'Hara Service Contract Act (SCA), or other employment contracts may… more
- Leidos (Fort Belvoir, VA)
- **Description** Leidos is seeking a dynamic and experienced **Senior IT Service Desk Manager** to support a large, high-profile DOD contract in **Fort Belvoir, ... The successful candidate will manage all facets of IT Service Desk support, from daily operations and...Strategic Leadership + Provide transformative leadership and direction to Tier I, Tier II, and remote support… more
- Leidos (Washington, DC)
- …and/or position overview** Leidos are seeking a highly organized and detail-oriented Senior Tier II technician for an onsite position supporting the HUD IOO ... in your career and in yourself. **Primary Responsibilities** + Tier II support liaison to end user for computer...and Windows Server. + Experience with ServiceNow or similar Service /Help Desk ticket management software. + Basic… more
- NANA Regional Corporation (Arlington, VA)
- Suvi is seeking a Technician (Field Service Representative) to support our government client in Arlington, VA. This role provides training and desk -side ... + Travel up to 25% to deliver training. **Help Desk Support:** + Provide Tier I and...technical questions from users and escalating them to other service providers as necessary. + Ensure compliance with appropriate… more
- ManTech (Chantilly, VA)
- **MANTECH** seeks a motivated, career-oriented, and customer-focused **Remote Support Technician ** to join our team in **McLean, VA** . In this role, you will work ... a 24/7 operational team to efficiently triage, categorize, and resolve Tier 0-2 incidents and requests, supporting IT infrastructure and mission-critical… more
- CACI International (Chantilly, VA)
- …organization operating in a 24x7 environment. This role combines the responsibilities of a Service Desk Technician and Mission IT Operator, delivering both ... resolution. As a Frontline Account Manager, you will provide Tier 1 support via phone, email, and walk-up channels,...formal education. Minimum 3 years of experience in Help Desk support, IT service desk ,… more
- ManTech (Mclean, VA)
- **MANTECH** seeks a motivated, career- and customer-oriented **Dedicated Support Technician ** to join our dedicated support team in **McLean, VA.** In this role, you ... range of technical challenges. You will ensure reliable IT service delivery and work across teams to respond to...Analyzing, troubleshooting, designing, and implementing fixes without escalating to Tier 3 support. + Deliver basic user training for… more